1. Individual Service Funds KEY’s Practical Experience Borders SDS Providers Consortium 2 nd April 2014 Created by KEY | All rights reserved | KEY, The Square, 70 Renton Street, Glasgow, G4 0HT

2. ALISTAIR WELSH PERSONALISATION POLICY AND QUALITY MANAGER Presented by Thank you for the invitation - it’s great to be back in Selkirk!

3. Background to KEY Formed 1977 by group of parents concerned about the quality of services – KEY remains a user led organisation. KEY currently supports 1,294 people across 15 Local Authorities in Scotland employing 1,646 Staff. Community Lifestyles formed in 1998 as a subsidiary of KEY, is part of the KEY group and now supports 330 people across Glasgow. KEY/Community Lifestyles together support more than 500 people in SDS arrangements through implementation and pilot areas: Glasgow; North Lanarkshire; Dumfries and Galloway; Highland.

4. Getting ready for SDS SDS perfect fit with KEY’s values/principles Rallying all to established agenda SDS and organisational strategy Sets clear vision and purpose for KEY Leadership from front by Directors and Committee An action plan for departments too Importance of co-producing SDS strategy with TAG

5. Some of the challenges Cultural change – how big? How big determines size of challenge SDS differences across Scotland …. In how you can use a budget In systems for SDS In pace of implementation of SDS In underpinning principles e.g. choice or default position Different experiences through SDS in existing/new arrangements

6. Individual Service Funds (ISF’s) Range of approaches to RAS Annual individual budgets for most Usually in spreadsheet form ?? level of flexibility/choice Main focus on budget at planning stage/annual review Individualised ISF accounting in development - Carista

7. Practical solutions Flexible, responsive service structures Prepared to be bold with this e.g. contracts Can increase/decrease support hours quickly Support from non-operational staff e.g. planning Localising service structures and key functions Greater individual choice in who supports me Ensuring ISF goes as far as possible in meeting outcomes Integrated management system

8. Creative solutions Micro enterprise/self employment Community Networkers Outcomes for Living course Outcome Based Support Plans Large group planning events Part of range of planning tools

9. Creative solutions LD Links an SDS collective – ensuring a group of friends ISF’s can go as far as possible in meeting their key personal outcomes. http://www.youtube.com/watch?v=U_gmTa_o p38&feature=youtu.be

10. In summary Strategy sets agenda for SDS, creating space and investment. Place people firmly in control through planning for outcomes. Personal outcomes drive informed choice and ISF’s. Practical and creative solutions first for the life the person wants. People reassured we’re meeting all ‘bottom line’ support needs. Systems for ISF’s great practice ….. but tend to come after all of the above.