2 Roadmap to Understanding Understanding MeUnderstandingOthersUnderstandingOrganizationsPutting It All Together
3 Why Study Teams? Team skills are needed and valued by employers. To develop the interpersonal skills necessary in understanding teams.To capitalize on complementary skills leading to improvements in productivity and performance.
4 What is a team?A team is a group (two or more) whose individual efforts result in performance.
5 Teams and Synergy?** Synergy is building a force that is greater than the sum of its parts.A team generates positive synergy through coordinated effort which results in a level of performance that is greater than the sum of the individual inputs.
6 Team Advantage Teams are appropriate when: are needed. Sundry specialized knowledgeVaried experienceMultiple skillsExtended abilitiesPrudent judgmentare needed.
7 Why Teams? Teams better utilize employee talents Teams are more flexible and responsiveTeams are easy to assemble, deploy, refocus, and disbandTeams facilitate employee participationTeams increase employee motivation
8 Turning People into Team Players Diversity within a team provides:Varied judgmentVaried experiencesMultiple skillsWhen the above are required, diversity will improve performance.
9 Turning People into Team Players Why Teach Teams?Team skills are needed and valued by employers
10 Teams in Practice1000-249910,000+Number of employees
11 Turning People into Team Players Why Teach Teams?Team skills are needed and valued by employersTeams require strong interpersonal skillsTeam members complement each other in their workTeam members have multiple skillsImproved problem solving and better judgment
12 Turning People into Team Players Types of teamsProblem solving teams (10-12 people)Self-managed teams. These may also be termed Self-directed Work Teams. (10 -15)Cross Functional teams. Team members from the same hierarchical organizational level.
13 Turning People into Team Players Successful teams must have the following skills distributed among its members:Technical expertise skillsProblem solving/decision making skillsCommunication skills
14 Turning People into Team Players – Team Roles Creator. .Initiates creative ideasPromoter. .Champions ideasAssessor. .Offers insightful analysisOrganizer. .Provides structureProducer. .Provides directionController. . Enforces rulesMaintainer. .Fights external battlesAdvisor. .Encourages othersLinker. .Coordinates and integrates
15 Role PerspectivesRole perception is how the individual believes he or she is to act in a given situation.Role expectation is what others believe or expect of us is our role.Role conflict may occur when the role perception and the role expectation are not congruent.
16 Turning People into Team Players Features of High Performance Teams:Specific goalsCommitment to common purposeLeadership and structureIndividual and joint accountabilityAppropriate evaluation and reward systemsHigh mutual trust
17 Turning People into Team Players Social Loafing or Coasting - is the tendency for individuals to put forth just enough effort to get by when working with teams.
18 Turning People into Team Players What About Gender Differences in Teams?For a given task, the differences between men and women in team leadership roles and team performance are not that great.
19 Turning People into Team Players What About Culture Differences on Teams?The environmental differences between cultures can create, on average, fundamental differences between groups of people.
20 Turning People into Team Players When you interact with another culture, you must be conscious of all the possible differences.Some culture differences include:TimeBody languagePersonal space
21 SummaryUnderstanding the advantages of teams is critical to an organization’s success.There are three different type of teams: Problem solving teams, self-directed work teams, and cross-functional teams.
22 SummaryRole perception is how the individual believes he or she is to act in a given situation.Role expectation is what others believe or expect of us is our role.Role conflict occurs when role perception and role expectation are not congruent.
23 SummarySocial Loafing is the tendency for individuals to put forth just enough effort to get by when working with teams.Learning how to turn people into team players is critical for team success.