1. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 1 Vorstand 1 Communication and Cooperation in the Internet Experiences in the virtual networks of the IG Metall

2. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 2 Vorstand 2 About myself  Dieter Wesp  Graduated Pedagogue (Adult Education)  Engaged in the work of the IG Metall board since 1991  Key aspects of my work: work organisation, communication, New Media, Internet, Intranet, Networks, virtual communities, E-Learning

3. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 3 Vorstand 3 The IG Metall  2,6 million members  120.000 lay officer (shop stewards, works counsellor and youth representatives)  2.700 full-time officials (650 board, 7 district and 170 regional offices)

4. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 4 Vorstand 4 The Online Activities  Internet is on offer since 1995 www.igmetall.de www.igmetall.de  Intranet since 1996 http://igmintern.igmetall.de/ http://igmintern.igmetall.de/  Since 1997 we have „NetKey“ – our own homepage-editor for local homepages und networks http://www2.igmetall.de/cgi-bin/netzwerke/netkey/show_projects.cgi http://www2.igmetall.de/cgi-bin/netzwerke/netkey/show_projects.cgi

5. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 5 Vorstand 5 Virtual Networks  Closed user groups  Thematic focus  Self-administration  Exchange  Communication

6. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 6 Vorstand 6 Examples

7. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 7 Vorstand 7 Network Coast (1)

8. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 8 Vorstand 8 Network Coast (2)

9. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 9 Vorstand 9 Network Coast (3)

10. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 10 Vorstand 10 Netzwerk Coast (4)

11. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 11 Vorstand 11 Tasks  Network Administrator  Creates new networks and sets up the first taskmasters  Taskmaster  Creation and editing of pages of their network, activate pages. Set up first project participants  Project Participants  Have access to protected pages, are able to contribute dialogues and download files.

12. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 12 Vorstand 12 European Labour Unions http://www2.igmetall.de/homepages/netzwerke/ebr/

13. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 13 Vorstand 13 Network Motorcyclists http://www2.igmetall.de/homepages/bmb/

14. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 14 Vorstand 14 The Tool „NetKey“

15. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 15 Vorstand 15 What does „NetKey“ stand for?  IG Metall‘s own development  Programmed in Perl  Open source  Free downloadable http://www2.igmetall.de/homepages/netkeyinstallation/ http://www2.igmetall.de/homepages/netkeyinstallation/  Handbook (German) available online http://www2.igmetall.de/homepages/netkey/handbuch.html http://www2.igmetall.de/homepages/netkey/handbuch.html

16. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 16 Vorstand 16 Functions in „NetKey“  HTML pages are designed via templates  Own Member Administration  Interactive Pages:  Dialogue  Data Upload  Member Overview  Survey and Evaluation  Newsletter

17. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 17 Vorstand 17 Which Role plays Technology?  Simple technical platform  Browser based  Although technology has to function, it only makes out 20% of the success!

18. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 18 Vorstand 18 Factors for Success (1)  Does the network fulfil the real necessities of the target group?  I the exchange of opinions and material really required?  Is a virtual network the appropriate form of organisation?

19. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 19 Vorstand 19 Factors for Success (2)  Has the target group got a social identity as a group?  Does a relationship of mutual understanding exist between one another?  What stabilises social connections? (A mere network does not suffice)  Is a network theme motivating enough?

20. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 20 Vorstand 20 Factors for Success (3)  Are those responsible who want to set up a network?  Is somebody responsible for emotional concerns?  Are those responsible considered competent?

21. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 21 Vorstand 21 Factors for Success (4)  Are the persons involved online regularly?  Is the target group large enough? (Is the critical mass obtained?)

22. Kommunikation und Kooperation im Internetdieter.wesp@igmetall.deMai 2003dieter.wesp@igmetall.de 22 Vorstand 22 Thank You Very Much!