1. Preparing your minds for action: Changing the way we change Dr. James T. Reese, F.A.A.E.T.S, D.P.C.P. B.C.E.T.S., B.C..S.M, B.C.S.C.R.,B.C.F.T. For The Regulatory Craft in

2. Cultural change specific to public servants l My keynote is not to pretend to know the solutions to your issues. You have the expertise of Professor Sparrow and other experts to walk you down that path. l My task over the past 35 years has been to provide information that will motivate you to fully function as a public servant; to innovate; and to ‘create and adapt’ to change.

3. Nurture your thoughts, for you will never go higher than your thoughts. Benjamin Disraeli

4. A person who knows how may always have a job, but the person who knows why will always be his/her boss. John C. Maxwell, Thinking for a Change, (2003).

6. You can’t do math. You’ll never make it!

8. l The Past l The Present l The Future

9. REGULATIONS are a discipline by itself  The purposes for regulations, and compliance, can include: Protect the public’s interest Environmental and workforce safety Prevent market failure Reduce potential for fraudulent activity Promote markets which are fair and orderly Provide service standards Bring to justice those who fail to comply and try to outsmart the government And more….

10. Fundamental assumptions are responsible for the most troublesome and frustrating issues people have to deal with in bringing about change in their organizations.

11. Great ideas often receive violent opposition from mediocre minds Albert Einstein

12. ‘Successful’ Change should never be measured by an increase or decrease in regulations! (See examples of deregulating airlines, long distance telephone carriers, and more regulations on healthcare, etc.)

13. Individuals may form communities, but it is institutions alone that can create a nation. Benjamin Disraeli Benjamin Disraeli

14. You must begin to see your role as an ‘institution of change’. You must start being excited again about being public servants and having the privilege of shaping the future of Canada as policy makers.

16. KEEP IT SIMPLE!

17. Robert and Richard purchased a Rottweiler Bob and Dick bought a dog!

18. How does one measure success?

19. Success is measured by l Individual participation l Relevant internal changes l Taking ownership of your position and responsibilities l The excitement the change creates l The fact that the change/innovation is based upon sound facts and/or research.

20. Destructive thinking: If it wasn’t created at the “top”, it isn’t of any value! l I invite you to recall Professor Sparrow’s concept of serendipitous ideas for change ‘bubbling up’ from the ranks; and that we would be better served to require innovations constructed carefully around strategic goals.”

21. YOU CAN’T CHANGE ANYTHING THAT YOU TOLERATE

22. Illegal immigrant solution Sometimes simplicity works!

23. TODAY’S PROBLEMS STEM FROM : l Divisions in the workplace l Destruction of the work ethic l Obsession with harmony l Fear of change

24. WANT IT MORE THAN YOU FEAR IT Be drawn from status quo to innovation! (Eagles and Ducks)

25. Virtually every organization today is being forced to rethink basic assumptions governing their strategies, the way they organize themselves, their work processes and composition

26. You’ve got to think about big things while you’re doing small things, so the that all the small things go in the right direction.

27. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” – Your attitude will always determine your altitude

28. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist

29. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily

30. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily 4. Don’t take everything personally

31. If you are an angry person: You are not in control of your life. You are subject to the dictates of your emotional environment. Your premature mortality rate is 3 times that of non-angry people! Anger is the poison we swallow… hoping the other guy will die!

32. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily 4. Don’t take everything personally 5. Reduce your expectations of others and increase your own expectations

33. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily 4. Don’t take everything personally 5. Reduce your expectations of people 6. Continue to make good choices

34. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily 4. Don’t take everything personally 5. Reduce your expectations of people 6. Continue to make good choices 7. Start accepting reality

35. TIPS FOR SUCCESS 1. Wake up with an “attitude of gratitude” 2. Create a challenge if one does not already exist 3. Reinvent yourself daily 4. Don’t take everything personally 5. Reduce your expectations of people 6. Continue to make good choices 7. Start accepting reality 8. Accept change and adapt quickly

36. The price of greatness is responsibility. Sir Winston Churchill The time to act responsibly is now!

37. The past is to be respected and acknowledged, but not to be worshiped. It is our future in which we will find our greatness. Pierre Trudeau (1919-2000)

38.  Remember, everyday:  You’re a public servant.  It’s a responsibility you’ve accepted.  You must act as an agent for change.  It’s all about the future of Canada.  Innovation creates your future.  Great followers like you make great leaders!

39. Preparing your minds for action: Changing the way we change James T. Reese, Ph.D. PLEASE VISIT US AT OUR WEBSITE www.JamesTReese.com