1. International Week 2012, March 19-23, TUT Library Information Services and Library Promotion at TUT Library Taimi Nurmiste Head of Information Services Department

2. International Week 2012, March 19-23, TUT Library Aims of Information Services The primary aims of information services: to support the learning, teaching and research activities of TUT to keep the university community informed of the library`s services and possibilities to develop direct communication between the library and the academic departments The subject librarians system is one effective way in which these aims can be achieved

3. International Week 2012, March 19-23, TUT Library What is a Subject Librarian? A Subject Librarian is an information specialist who acts as a primary liaison between one or more academic departments and who is appointed to organize library information services in a particular subject field

4. International Week 2012, March 19-23, TUT Library Subject librarians system developments The subject librarian system with two Subject Librarians (chemistry and power engineering) was designed in 1970 –1975 the Reference Services Department was created to provide reference services in all collection areas –1990–2002 several structural changes of the Library departments took place –2002 Information Services Department was formed as an independent department ISD today: 7 Subject Librarians, 1 Librarian, Head of the ISD

5. International Week 2012, March 19-23, TUT Library Subject Librarians Background SL-s for civil engineering, chemical and materials technology, mechanical and power engineering are all graduated TUT SL-s for information technology and social sciences, science, economics and law have no academic qualifications in the field in which they are spezialized, but they have had a long practice in the field they serve Subject Librarians contactscontacts

6. International Week 2012, March 19-23, TUT Library On the Academicians Alley

7. International Week 2012, March 19-23, TUT Library Tasks of Information Services Help desk service Faculty support Participating in collection development User training Exhibitions Developing Library`s webpage Promoting library services and resources

8. International Week 2012, March 19-23, TUT Library Information Resources Access to 100 DatabasesDatabases –e-Books (80 000 titles) –e-Journals (65 000 titles) e-Catalogue ESTER, Estonian databasesESTER EBSCO A-to-Z Digital Collection of TUT LibraryDigital Collection –dissertations of TUT; digitized textbooks etc General reference collection Map collection

9. International Week 2012, March 19-23, TUT Library Help Desk Duties of the SL-s include: Participating in Help desk service by providing assistance with any questions about Library services and collections to all library patrons Assisting in information searching, answering questions: –by phone and via e-mail –through Ask a Question web form web form –online by LibChat (brief questions)LibChat

10. International Week 2012, March 19-23, TUT Library Information Consultant on Duty

11. International Week 2012, March 19-23, TUT Library LIBChat

12. International Week 2012, March 19-23, TUT Library Faculty support Subject Librarians are responsible for: Establishing relationships with the faculty, identifying which information services may be required by the faculty and delivering these services Developing effective two-way communication and collaboration between the library and the academic department Developing subject gateways

13. International Week 2012, March 19-23, TUT Library Work with Faculty The role of the Subject Librarian includes: Taking book orders Selecting journals and databases Setting up Trials and organizing presentations of new databases Providing information for accreditation Assisting to embed Information Skills in curriculum/class/assignment Providing help guides and tutorials

14. International Week 2012, March 19-23, TUT Library Subject librarians are involved in: Providing specialized assistance for the faculty staff –to identify journals for manuscript submission –to find author guidelines etc. Providing individual and group consultations for postgraduated students –Where to publish; How to sign up for alerts –Citation analysis advice: Web of Science How to find Impact Factor, H-Index etc.

15. International Week 2012, March 19-23, TUT Library Workshops for Faculty

16. International Week 2012, March 19-23, TUT Library Collection Development activities Participating in collection development for print and e-resources Coordinating book purchase Organizing pre-purchase exhibitions –Suggestions may be made also via an online form all the year roundonline form –Academics can see their book orders on the Library`s webpage Keeping up-to-date journal and databases collections

17. International Week 2012, March 19-23, TUT Library Communication Key factor in developing relationships with academics Subject Librarians have to make themselves known and available to the faculty The ways of communication with departments: –faculty visiting and –academics visiting the subject librarians –via phone, via individual e-mail, via distribution lists and subject listservs

18. International Week 2012, March 19-23, TUT Library Promotion It is important to make everyone aware of the library Promotion keeps the academics and students up-to-date with the latest developments of the library There are many ways to promote the library: –The best thing – our new library building –Library`s websiteLibrary`s website –Orientation tours and training sessions –Handouts, posters, flyers, slogans, calendar

19. International Week 2012, March 19-23, TUT Library More Promotion Channels Special Events –E-books reader promotion week –Library Days in October, TUT Open Days Information slaids on the LCD panels Library news and events on the TUT web page –Articles in the TUT newspaper Mente et Manunewspaper –TUT student handbook A-to-Z Weekly lists of new books on the web page Workshops

20. International Week 2012, March 19-23, TUT Library Open Day at the TUT

21. International Week 2012, March 19-23, TUT Library Exhibitions as a medium of promotion Subject Librarians present exhibitions: in the gallery of the library entrance to promote books on a specific topic The permanent exhibition on the 5th floor “The most…” presents the most interesting books and journals in our collection Exhibitions and posters are designed by our Library’s artist Tiia EikholmTiia Eikholm Calendar of exhibitionsCalendar

22. International Week 2012, March 19-23, TUT Library In the Library gallery

23. International Week 2012, March 19-23, TUT Library Library’s Webpage The latest webpage with TUT template- based design was launched in 2010 Each department of the university has to create and publish their content by themselves in the Saurus Open Source Software Subject Librarians have to manage pages –for Faculty; for Students –News and Events; Exhibitions –Information Sources; TUTL Digital Collection

24. International Week 2012, March 19-23, TUT Library TUTL Homepage

25. International Week 2012, March 19-23, TUT Library Guides on the webpage Subject Librarians provide several user guides Helping users become familiar with the library’s services, resources and facilities Providing tips on advanced searching –How to find …How to search…How to cite… How to evaluate …How to find –How to access library databases outside the campus network through the VPN (Virtual Private Network) –How to reserve an individual or group study room

26. International Week 2012, March 19-23, TUT Library New web-based Service

27. International Week 2012, March 19-23, TUT Library Tutorials and Videos Virtual Tour on the Library’s webpage:Virtual Tour –TUTL new Library (by CrioNova) Video TUTL opening ceremonyVideo Videos created in collaboration with education technology centre of TUT and the library’s system operator: –How to use self check-out machines?self check-out –How to use the self check-in machine?the self check-in Tutorial How to use e-catalogue ESTER?Tutorial

28. International Week 2012, March 19-23, TUT Library Social Networking RSS Feed accessed from the library’s webpage Twitter account accessed from the TUT webpage Subject Librarians blog “Ainespetsid” created by the Subject Librarian for Science –http://ainespetsid.wordpress.com/http://ainespetsid.wordpress.com/ Collaborating with librarians of Services Department by developing Facebook created by librarians of Services DepartmentFacebook

29. International Week 2012, March 19-23, TUT Library Blog of the Subjects Librarians

30. International Week 2012, March 19-23, TUT Library Events at the Library March 19-24 International Staff Week TUT Open Day for high school students –Library Tour, promotion desk in the hall New Trial: Polpred New books and Journals ExhibitionExhibition Exhibition One Hundred Books for Understanding Contemporary JapanExhibition Online registration for library class: Explore the Information KioskOnline registration

31. International Week 2012, March 19-23, TUT Library Explore Library Information Kiosk

32. International Week 2012, March 19-23, TUT Library New Competencies needed The digital environment require new skills: Marketing skills, e-communication skills Practical skills for delivering training, using new technologies: –Moodle, Web 2.0, Social networking tools –Flickr, YouTube, Blogger Presentation skills –Powerpoint, SlideShare, Google applications English language skills

33. International Week 2012, March 19-23, TUT Library More involvement in Teaching Subject Librarians have become increas- ingly involved in the teaching of IL skills Librarians have not usually been trained to teach, we are doing this mostly through self-directed learning Workshops and especially summer schools of Subject Librarians of university Libraries provide support, e.g. –adults teaching methods –pedagogical skills for effective teaching

34. International Week 2012, March 19-23, TUT Library Summer Schools (7) The main objectiv: to create a network for sharing professional skills Summer Schools organized by our Library: Virtual Communication in the university environment (by K. Aedma) Young scientists and Library: Expectations and Reality (last year) –Vice-Rector for Research of TUT and postgraduate students participated Workshop at Helsinki Uni of Technology

35. International Week 2012, March 19-23, TUT Library Future Plans to create a patron survey – an effective tool for promoting library services (in Oct) to evaluate how the faculty and students use our e-resources and how satisfied they are with Subject Librarians support, incl –Website (e-resources through the homepage) –Databases (access, usage) –Library instruction, Help guides, TV-panels to embed more IL tutorials in Moodle cources

36. International Week 2012, March 19-23, TUT Library Be visible! The importance of visibility and promoting the activities of the Subject Librarians are important Ensure that everyone in a faculty is aware that they have their very own librarian as an adviser who may offer services for their specific questions If the academics are not going to come to us, we have to go to them!

37. International Week 2012, March 19-23, TUT Library Thanks! NB! When the new website arrives, some links in this presentation will stop working.