1. CH 13: “e-Learning to Build Problem- Solving Skills” Converting routine automatons to active thinkers

2. Problem-Solving Skills Are: Cognitive Skills –Conceptual understanding Metaskills –Strategic understanding Motivation –Drive to persist and solve problem An army bus holds 36 soldiers. If 1,128 soldiers are being bused to their training site, how many buses are needed? 31 or 32?

3. Problem-Solving Principles: 1.Use of job contexts Lack of transfer 2.Thinking processes vs. job knowledge Tell or show-and-do vs. explicit training of invisible mental processes E.g. Alan Schoenfeld’s experiment: Novice Pattern READ PROBLEM EXPLORE Expert Pattern READ PROBLEM ANALYZE PLAN & IMPLEMENT VERIFY EXPLORE

4. Problem-Solving Principles continued: 3.Learner awareness of problem-solving processes Assignments to perform activities on worked examples of expert problem-solving Assignments to write out problem-solving plans Visualizations of learners’ problem-solving paths 4.Job-specific problem-solving processes