2. The Discharge Summary: What PCP’s and coders want J Rush Pierce Jr, MD, MPH Lenny Noronha, MD Hospitalist Best Practices Conference November 20, 2009

3. Objectives Clarify the purpose of the DC summary: 1min Review the literature, our practice: 5 min Assess needs of pcp’s, coders, other readers: 12 minutes Initiate discussion of UNM Best Practices for current ward structure: 30 minutes PLEASE COMPLETE SURVEY DURING THIS PROGRAM

4. Purposes of discharge summary Accurately record what happened in the hospital Assist colleagues with care of patient in the future (pcp, DC fu clinic, ER, etc) Concise report for hospital coders in quality and billing Assist auditors, demographers, researchers

5. Are discharge summaries complete? - Australian study 80% had chief complaint 40% listed PCP 35% listed pending lab 40% listed complications that occurred in hospital 80% listed discharge meds J Qual Cl Pract 2001:21:104

6. Are discharge summaries timely and complete? (US meta analysis) Only 30% d/c summ available to PCP at time of first post discharge visit Only 40% have compete list of discharge meds 50% contain consultants recs JAMA 2007; 297:834

7. Are discharge summaries accurate? Boston studies In pts referred to SNF’s medication discrepancy between DCs and transfer form identified in 52% of admissions. CV drugs, opiates, psych meds, hypoglycemics, antibiotics, and anticoags accounted for 50% of descrepancies (JGIM 2009;24:630) In pts discharged to rehab on coumadin, only 16% had info about indication, duration, monitoring, and follow-up (Jt Comm Qual Patient Saf 2008;34:460)

8. Do discharge summaries assist transition with outstanding tests? In pts with outstanding tests, only 25% DS recorded any outstanding test, and only 13% recorded all outstanding tests. 10% outstanding test were actionable JGIM 2009:24:1002

9. Do discharge summaries assist transition with incomplete w/u? Arch Intern Med 2007;167:1305

10. Discharge summaries - what do PCP’s want? JAMA 2007; 297:834

11. What do we tell our residents? (Medical Records sheet) Reason for hospitalization (principal diagnosis) Secondary diagnoses Significant findings during hospitalization Procedures performed Care, treatment, and services provided Patient’s condition at discharge Instructions to the patient and family

12. What do we tell our residents? (Survival guide) Pt name and MR# Attending name, service, date of admit, d/c, and dictation Admit (primary and secondary) and d/c diagnoses Procedures and dates Brief H& P, refer them to full H&P Hospital course by problem list Complications and description D/C meds and doses F/U with dates and times Recommendations/precautions Cc to PCP, any subspecialty service

13. What do we tell our residents? (Instructions on Wiki) Dates of Admission and Discharge Discharging Attending, Resident, and Intern Final Primary and All Secondary Diagnoses Brief HPI: Presenting problem that precipitated hospitalization with key admission findings and test results Brief Hospital Course by Problem - “How we worked it up, how we treated it, what’s the future plan” Including key findings, procedure results, and abnormal test results Sub-Specialist Recommendations Reconciled Discharge Medication - New or Changed Dose Medications, Continued Meds from Admission, Stopped Meds Functional Status at Discharge and Discharge Destination Follow-up Plan - Follow up Appointment within 2 weeks Suggested Management Plan Pending Labs or Test Any Anticipated Problems and Suggested Interventions with documentation of patient education (smoking cessation) and understanding

14. What do coders look for? PLEASE COMPLETE A SURVEY DURING THIS PROGRAM !

15. 2 separate sets of coders Provider Coding Private company Take a % of collections CPC  Certif professional coder Facility Coding Hospital employees CCS  Certif coding specialist Quality -> UHC  Expected mortality  Severity of illness Hospital reimbursement  MS-DRG

16. What to coders look for in the dc summary? UNMMG (provider) Was it done? Was it billed? > 30 min? UNMH (facility) Was it done? Was it billed? Principle dx Secondary diagnoses MCC, CC’s POA conditions? Both groups look for Obs/Inpt Status

17. MCC/CC Announced 2007 by CMS, in place since 10/1/08 MS-DRG’s go into:  DRG w MCC (major complication/comorbidity)  DRG w CC (complication/comorbidity)  DRG w/o MCC DRGs w MCCs RAISE EXPECTED MORTALITY!!!

18. Common Medicine Examples* MCC Acute systolic CHF Sepsis Acute kidney injury, ARF CC Systolic CHF Uti, urosepsis Dehydration * Complete list on Hospitalist Wiki

19. Sepsis Reminder Bacteremia: asympt lab result Septicemia: symptoms, but not meeting SIRS Sepsis: infection c symptoms meeting SIRS, culture not required Severe sepsis: with organ dysfx (i.e. AKI, hepatitis, altered mental status) Septic shock: with hypotension not responsive to initial IV fluids

20. CMS “Never Events” IPPS FY2008 Catheter-associated uti Pressure ulcer (stage 3 or 4) Vascular catheter infection Hosp acquired injuries (falls, etc) Preventable object left in surgery Air embolism Blood incompatibility

21. CMS “Never Events” IPPS FY2009 Manifestations of poor glycemic control  DKA  Nonketotic hyperosmolar/Hypoglycemic coma DVT/PE p TKA/THA Surgical site infections  Mediastinitis after CABG  Bariatric surgery  Ortho spine/neck/shoulder/elbow

22. Delinquent Record = DC Summary or H&P 30 days overdue

23. Discharge summary – questions to address What should our model discharge summary look like? Do we need a standardized DCS “time out”? How extensively should faculty modify resident d/c summaries? Should all summaries be done on day of dc? Who does it when the intern is off/clinic? HAVE YOU COMPLETED YOUR SURVEY?