1. The proven approach that translates STRATEGY into ACTION through your PERFORMANCE MEASUREMENT SYSTEM

2. 3. Would you like to be sure you are building the business for the future, with reports that show how you are progressing? 1. Are most of the measures you use purely financial? 5. Would you like to align your internal processes with customer needs, and at the same time meet shareholder targets? 2. Are most of the measures you use output measures, that focus on what happened in the past - not the current situation or what will happen in the future? 4. Do you find it difficult to develop meaningful performance measures, so they focus everyone's efforts on strategic issues? 6. Would you like your regular reports to reflect your progress toward achieving your organisation’s strategy? First….SOME QUESTIONS CLICK HERE

3. THE BALANCED SCORECARD HELPS YOU TO MANAGE YOUR ORGANISATION FROM PERSPECTIVES THAT ARE RELEVANT TO TODAY Financial Internal Customers Learning & Growth

4. WITH THE BALANCED SCORECARD, YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE... AND

5. WITH THE BALANCED SCORECARD, YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE... AND

6. WITH THE BALANCED SCORECARD, YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE... AND

7. WITH THE BALANCED SCORECARD, YOU WILL BE ABLE TO LOOK AT YOUR ORGANISATION IN WAYS THAT BALANCE... AND

8. The Balanced Scorecard is a full set of measures that will give you and ALL your stakeholders THE FULL PICTURE, and it links it all into A COHERENT, LOGICAL CONNECTED WHOLE which COMMUNICATES YOUR STRATEGY throughout your organisation. DEFINITION

9. ARTICULATE THE STRATEGY OF YOUR BUSINESS, ITS LOGIC AND COHERENCE. ACTIVATE YOUR PEOPLE THROUGH EFFECTIVE COMMUNICATION OF YOUR STRATEGY ALIGN INDIVIDUAL, ORGANISATIONAL AND CROSS- DEPARTMENTAL INITIATIVES TOWARDS COMMON GOALS The BENEFITS APPLY YOUR PERFORMANCE MEASUREMENT SYSTEM TO DRIVE CHANGE AND ACHIEVE YOUR KEY STRATEGIC GOALS - NOW AND IN THE FUTURE! When you can translate your strategy into your measurement system, you are in a far better position to execute the strategy. WHY? Because when you have the right measures in place, 1. You are able to communicate strategic objectives clearly. 2. You are able to manage performance to achieve strategic goals.

10. Is this the way your performance measures currently drive strategy? Quality Award Partners  CAN HELP YOU TO STRAIGHTEN THINGS OUT

11. … to the full Formula 1 instrument panel with lead, current and past performance measures... … THAT PUT YOU IN FULL CONTROL OF YOUR STRATEGIC GOALS. Quality Award Partners  will help you to move from relying only on the traditional financial rear view mirror... Yesterday

12. “Building a Balanced Scorecard seems simple, but is deceptively challenging.” From an Executive who tried to do it himself with disappointing results The Framework The Philosophy The Methodology Strategy Drivers Measures Quality Award Partners  provide guidance with:

13. STRATEGY Quality Award Partners  Balanced Scorecard development process helps put it all together…quickly We assist you to develop & interpret your strategy into the lead-current-lag goals & objectives architecture of the Balanced Scorecard. Through this your strategy becomes transparent. Learning/Growth Processes Customers Financial We then help you develop core measures and key targets. CORE MEASURES TARGETS From this, we guide your deployment of the measurement system into the organisation... … and help you to develop a review process for STRATEGIC PERFORMANCE MANAGEMENT.

14. The Balanced Scorecard is used in a very wide range of industries, such as Health, Government, Defense, Utilities, Telecommunications, Engineering, Services, Education & Training, and Manufacturing. mainly by the leading companies in each. Quality Award Partners  can help you position your organisation for leadership. BUT

15. CONTACT Quality Award Partners  AND PUT OUR IDEAS TO WORK FOR YOU Quality Award Partners Pty. Ltd. A.C.N. 094 676 641 Suite 4/1182 Burwood Highway (P.O. Box 7149) UPPER FERNTREE GULLY Victoria 3156 Australia Tel: (61) 3 9758 4595 Fax: (61) 3 9758 9507 Email: qap@qap.com.au 