2. BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012

3. B ABIES C AN ’ T W AIT T ECHNICAL A SSISTANCE Georgia’s Babies Can’t WaitBabies Can’t Wait

4. B ABIES C AN ’ T W AIT T ECHNICAL A SSISTANCE

5. S TANDARD T IME

6. S ERVICE C OORDINATOR (SC) Service Coordinators: Rights Procedural Safeguards Services

7. SC R ESPONSIBILITIES Responsibilities Coordinate services across agency lines Serve as the point of contact for parents Serve as a resource to families Complete intake activities

8. I NTAKE A CTIVITIES Georgia’s Birth to Five system of services Program information “Notice of Infant/Toddler and Family Rights Under Babies Can’t Wait” Voluntary Click to View S ERVICE C OORDINATOR :

9. Babies Can’t Wait Notice Of Action/Consent Obtain written informed parental consent for the evaluations and assessments Department of Public Health (DPH) Authorization Release of Information Form Obtain written parental consent to obtain and share information as necessary I NTAKE A CTIVITIES S ERVICE C OORDINATOR :

10. Physician’s Health Summary Form Initial intake information used for assessment purposes Family Assessment and Routines and Activities Section of the IFSP Click to View I NTAKE A CTIVITIES S ERVICE C OORDINATOR :

11. I NTAKE A CTIVITIES Gather information: the family’s everyday routines family concerns, priorities, and resources Discuss: topics of interest of the family formal and informal supports

12. I NTAKE A CTIVITIES Obtain medical Information Identify family's role in the evaluation and assessment process All intake documents are completed with the family and shared with evaluators and the IFSP team.

13. The Service Coordinator is responsible for: A. coordinating services across agency lines, providers and settings. B. obtaining services and assistance to address their child’s needs. C. facilitating and participating in the development of the initial IFSP. D.all of the above. S TANDARD T IME

14. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

15. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

16. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

17. CORRECT Outstanding!

18. S ERVICE C OORDINATION Services:  Assisting in gaining access to services  Coordinating services  Facilitating the timely delivery of services  Continuously seeking appropriate services

19. S PECIFIC A CTIVITIES Coordinating evaluations and assessment; Facilitating and participating in the development, review and evaluation of IFSP; Assisting families in identifying available service providers and resources;

20. S PECIFIC A CTIVITIES Coordinating and monitoring the delivery of available services; Informing families of the availability of advocacy services; Identifying and coordinating with medical and health providers; and Facilitating the development of a transition plan.

21. R ESPONSIBILITIES FOR I NITIAL S TEPS  45 day timeline  Physician contact  Authorization for Release of Information  Physician’s Health Summary Form  Explain to the family  the roles and functions of the early intervention team members  IFSP process  5 day notice  Primary Care Provider  Resources for families who are ineligible Click for Standards

22. I NITIAL IFSP Participants Means of participation Inform family of participants Assist family in identifying others

23. CONFIDENTIAL I NITIAL IFSP Review initial evaluation/assessment with family Assure procedural safeguards are observed IFSP meeting procedurally correct Document is handled appropriately Parental/legal guardian consent for EI services Copy of IFSP to physician (PCP) Enter IFSP in the Billing System within five days

24. S TANDARD T IME The Service Coordinator is only involved in selecting services and he/she does not have to attend IFSP nor team meetings.   True or  False 

25. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

26. CORRECT Outstanding!

27. S TANDARD T IME The Service Coordinator enters all IFSP information in the Babies Information and Billing System (BIBS) for each eligible child within ____ days of completion of all initial, annual, and periodic reviews. A.A. 10 days B.B. 45 days C.C. 5 days

28. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

29. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

30. CORRECT Outstanding!!!

31. T IER M ODEL OF S ERVICE C OORDINATION All service coordination will use a tiered/level of coordination Family and team identify services in the initial IFSP A tier service coordination worksheet is utilized

32. T IER M ODEL OF S ERVICE C OORDINATION The Frequency and Intensity of services is identified A Specific tier level of service coordination activity is assigned Tiered Service Coordination must be reviewed every 6 months, but visits can be added as needed when appropriate

33. T IER S ERVICE C OORDINATION  Frequency and intensity based on the child and family needs  Child/family focused  Criteria based  Process to more effectively meet child and family’s needs

34. Tier Process Team Decision Family Centered Work- sheet Summary Form T IER D ETERMINATION P ROCESS

35. F REQUENCY OF T IER D ETERMINATION Anytime Annual Review 6 Month Review INITIAL IFSP

36. T IER L EVELS Tier 1 Families will receive 4 units per year Tier 2 Families will receive 6 units per year Tier 3 Families will receive 9 units per year Tier 4 Families will receive 12 units per year

37. S TANDARD T IME All service coordination is not implemented using a tiered/level of coordination.   True or  False 

38. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

39. CORRECT Outstanding!!!

40. S TANDARD T IME The decision on the specific tier level of service is determined by: A.A. Evaluation and Assessment results and the needs of the child and family B.B. The Medicaid billing policy C.C. The IFSP Team Leader

41. CORRECT Outstanding!

42. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

43. OOPS!! INCORRECT Sorry, that answer is incorrect. Please review the standards and try again.

44. T HE S ERVICE C OORDINATOR Assist in completing the Financial Analysis for Cost Participation Form Ensure that the family understands their rights Assure the family has information to access the services identified in the plan that they will access independently Comply with SCEIs and CEU requirements MUST… Click to View

45. B ABIES C AN ’ T W AIT T ECHNICAL A SSISTANCE Babies Can’t Wait Standards: Service Coordination Click to View

46. R EFERENCES & R ESOURCES Babies Can’t Wait Program Standards Service Coordination (Case Management) Service Coordination (Case Management) IDEA Part C Federal Regulations http://www.federalregister.gov/articles/2011/09/28/2011-22783/early-intervention- program-for-infants-and-toddlers-with-disabilities PowerPoint Handout BCW Standards: Service Coordination PowerPoint pdf BCW Standards: Service Coordination PowerPoint pdf Public Law 108-446: Individuals with Disabilities Education Improvement Act of 2004 http://idea.ed.gov/download/statute.html