1. Protel Ltd 40-44 Paul Street London EC2A 4LB www.proteluk.net Protel LiveNumber Voice Continuity Solution

2. LiveNumber Services LiveNumber Standard All DDI numbers are routed to a second location such as a DR site – no change in DDI, suitable for customers with networked PBX’s LiveNumber Anywhere All or any DDI number is routed to alternate DDI, home or mobile number. Can be on a per user controlled basis or on a Business Recovery basis. Web based Customer login providing user specific alternate number routing or customer specific business continuity routing. Customer is in full control of when Business Recovery plan is enabled or disabled.

3. LiveNumber Standard

4. LiveNumber Anywhere

5. Customer Admin Login Home Page Details DDI Number ranges Welcome Company A Restricted Numbers Restricted No.

6. Welcome Roger from Company A Restricted Numbers Customer Admin Range Management Page Allocate users to DDI, setup and apply company wide restricted number destinations, modify user applied number translation and Business Recovery Routing

7. Restricted Numbers Welcome Roger from Company A Customer Admin Range Management Page Enable/Disable Business Recovery

8. Restricted Numbers Welcome Roger from Company A Restricted Numbers Management Restricted Numbers Customer Restricted Number Management Use pre-defined or setup personal prefixes or specific numbers which calls can not be forwarded to. These are applied company wide.

9. Welcome Roger from Company A Individual Users Home Page User can be allocated one or more DDI numbers by Company administrator. User is able to enable/disable and modify their DDI translations