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Published byKristopher Camber Modified over 8 years ago
Prepared for: Lanarkshire Business Group
Company Overview Xltec Solutions Ltd Head Office Xltec House 2E Napier Place Wardpark North Cumbernauld G68 OLL Turnover 2009£1.45m 2010£1.95m 2011£2.6m 2012£4.75m
Company Overview Xltec Solutions Ltd was founded in 2005, to deliver not only high quality and innovative products to the marketplace, but to provide exceptional levels in after sales care. This co-operative mindset has enabled Xltec to quickly establish and maintain strong partnerships with all business sectors. Xltec is one of the fastest growing office suppliers in the UK, with our machines in field base increasing fourfold in the past 3 years. Vincent Moore Kevin MooreAndy Taylor Managing Director DirectorService Director
Service At Xltec we believe that a happy customer is a loyal customer. With over 2,100 machines in the field providing an average of over 8 million prints per month, we pride ourselves on our remarkable 96% customer retention rate and guaranteed 4 hour response period (confirmed by recent BSI audit). We employ 8 of our own vastly experienced service technicians. With service coverage for the whole of the UK and access to over 2,500 engineers, Xltec can provide support, installation and maintenance for all your office equipment and multifunctional device solutions.
Divisions Our product offering expands six divisions including: I.Print Audit (multi-functional devices & printers) II.I.T. III.Telecommunications (phone systems, low cost routing, broadband, mobiles) IV.Franking Systems (mailing/inserting machines) V.Large Format (A2 to A0 mono & colour) VI.Software Solutions (UFleet, Docuware, Papercut)
Company Overview The next couple of slides highlight the quality of our manufacturer and supplier relationships, pivotal in our success in building repeat business with our clients....
Quality Assurance Programme At Xltec, we appreciate that ‘peace of mind’ is important. You need to know that you’ve made the right choice. Unique to Xltec is our Quality Assurance Programme. If you experience any problems during your products lifetime volume we offer the following guarantee: IF YOUR MACHINE CANNOT BE REPAIRED WE WILL REPLACE IT FREE OF CHARGE
Quality Assurance Programme The five key principles are: 1.Fit For Purpose 2. Right First Time 3. Fair wear and tear is allowed 4. The equipment is new 5. Equipment is within manufacturers lifetime volume
Environmental Responsibility At Xltec, we take ‘green issues’ and our environmental responsibility very seriously. With a supply chain that is socially responsible and accountable, we consider both the economic and environmental factors relating to your office equipment and print solutions. Our proactive environmental approach ensures that our clients can buy products and services from Xltec, with absolute confidence in their source and manufacture. Xltec will empower your business to make savings and reduce your impact on the environment.
Give a little back... Each year Xltec nominate a charity to raise funds and awareness for, this year we worked in conjunction with The Hansel Foundation. Hansel provide support services to individuals with disabilities. The 3 rd annual Xltec Golf Event was a fantastic success, raising £1,000 on the day. Xltec Golf Day
Movember In November, the staff (mostly males) participated in 'Movember', a moustache and facial hair growing charity event. Some flattering pictures of our efforts which raised £1,200.
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