1. www.ctiq.net Preparations TrainingSpecificationsImplementation Installation Test solutions Load testing Customer Consultants Contractors ? ? ? ?

2. www.ctiq.net Project control 4All software which is going to be implemented in an existing infrastructure demands good and welldefined planning and design 4Typically is 20% of the total project cost the cost for software and hardware 4Many people involved like own resources (IT, admin and more), consultants, contractors and even more...

3. www.ctiq.net Very often will the flow be looped until goals are reached fully Prepare Controlled implementation control SpecifyInstallImple-mentTrainingTestsolution Test final solution Start Target

4. www.ctiq.net Many contract methods Customer Consultant Main contractor Sub contr. One main contractor which is taking all risks and driving all sub contracts... All sub contractors responsible directly to customer. Often more involvement for consultants...

5. www.ctiq.net Choice of contract method 6No clear answer given... 6A consultant with knowledge about the technology can often result in savings versus wrong deliveries... 6A main contractor can create security in case of resources and project management, but often more expenses... 6More directly involved subcontractors can give flexibility, but again “anarchy” in some ways...

6. www.ctiq.net The goals must be synchronised in every levels. And quality and time frames realistic. Everyone must understand their responsibilities unique Many building bricks shall be placed accurate... Building brick (contract) ContractorConsultantInternalresourcesSpecifications QualityProductsSystems Co-operationInternalinterfaces Solution... The possible fall is high...

7. www.ctiq.net Important elements... +A technological consultant knows often much more than internal resources … +plan own resources in every level of the project. Do not believe one person can handle everything... +Use reference customers from the contractors, but still be aware that no project is the same … +Follow up the project plan often. It is far better to have 15 minutes coffee meeting than costly surprises … +An unforeseen surprise can be worse than you can imagine

8. www.ctiq.net Turnkey solutions which works as agreed, and everybody can be proud of … And can further be adjusted according to future needs … Openness with standards and not proprietary solutions Everyone has the same goal!