1. Inspiring and Motivating Others Gary L. Hickman glhickman@charter.net

2. 2 Inspiration

3. 3 Motivation

4. Understand the difference between Inspiring and Motivating Understand the hierarchy of needs and how it applies to motivation Developing the conditions for inspiring and motivating –Coworkers/Employees –Volunteers 4 Session Objectives

5. Session Outline –A Definition of Terms –What Motivates Ourselves/Others –What Inspires Ourselves/Others –How to use this at Work –How to use this in Voluntary Organizations 5

6. Definitions Inspiration: Stimulation of the mind or emotions to a high level of feeling or activity - Thefreedictionary.com Motivation: The general desire or willingness of someone to do something - Google.com 6

7. More on Motivation Intrinsic – Based on the enjoyment of the activity Physical Beauty Self Actualization Extrinsic –Driven to attain an outcome –Externally driven Base Needs 7

8. 8 Maslow’s Hierarchy of Needs (and the Hawthorne studies) 8

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13. 13 Yosemite Falls

14. Inspiration from Ideas Scientific/Engineering –Lightening is Electricity – Ben Franklin –Antibiotics –Segway –Internet Societal –We hold these truths to be self evident… –Judged not by the color of their skin but the content of their character 14

15. Inspiring Others – Where Does It Come From? External vs Internal Inspiration Examples –JFK – On the moon within the decade The Wow Factor Achievable Focused Instantly Understandable –Lincoln – The Gettysburg Address What are we doing here? –Ford – Build me an 8 cylinder engine 15

16. Inspiring Others – Key Elements Think Big and Noble – Inspiration drives the mind or the heart Be Expressive Help others to fulfill their needs Offer a Guiding Hand Stay Positive Set the Conditions 16

17. Motivating Others At Work –One Can Rely on Authority –What does the hierarchy of needs tell us? –What do the Hawthorne studies tell us? –How can we use this? 17

18. Motivating Others Motivating Volunteers –There is no direct authority –What does the hierarchy of needs tell us? –What do the Hawthorne studies tell us? –How can we use this? –It’s all about relationships 18

19. Three Ways ASME Inspired Me Volunteer Organization – with Staff Broad Scope (Old) ASME Mission Statement To promote and enhance the technical competency and professional well-being of our members, and through quality programs and activities in mechanical engineering, and through quality programs and activities in mechanical engineering, better enable its practitioners to contribute to the well-being of humankind. 19

20. Two Illustrations The Factory –Minor Problem, Repeated, Big Problem –Solution Created –Problem Resolved – but where was the problem? –A Better Solution? Communication Styles –Authoritarian –Persuasive 20

21. Summary of Key Points Summary –Inspiration and Motivation are related but different –Motivation is understanding needs and helping others fulfill them. Depends on Authority or Relationships –Inspiration is “Aha!!!” Depends on Conditions 21

22. 22 For questions or comments Gary L. Hickman glhickman@charter.net Presentation available at events.asme.org/LTC12/ home.cfm Inspiring and Motivating Others