1. Information on Quadrant www.quadrant.edu.au 30/08/2013 Audience: Service Desk www.quadrant.edu.au Developed as part of the Australian eResearch Organisations’ User Support Project

2. What is Quadrant? Quadrant is a cloud-based project management and data collection software tool that allows participant-based researchers to work collaboratively and efficiently from a self-managed centralised site.

3. Who uses Quadrant? Quadrant is designed for participant-based researchers. This includes:  Researchers that collect data through interviews, observations, photographs, videos and surveys  Researchers that use qualitative and mixed methods

4. What does Quadrant do? Quadrant helps participant based researchers efficiently manage their project by:  Helping researchers track participants and record contacts, interviews, sound files and data  Help manage multi-site, large team research projects  Providing a secure cross-institutional environment to collaborate with sensitive information

5. What support is available for Quadrant users?  Level of Support?  Business hours (AEST) Mon – Fri.  Tier 0/ self help ?  FAQ’s: https://quadrant.zendesk.com/forums/21245947-Community- Helphttps://quadrant.zendesk.com/forums/21245947-Community- Help  User Guides: http://www.quadrant.edu.au/support/using-quadrant-7http://www.quadrant.edu.au/support/using-quadrant-7  Tier 2 & 3 Technical Help?  Support desk. info@quadrant.edu.au or +61 7 3295 1183info@quadrant.edu.au  Training and workshops?  Contact info@quadrant.edu.auinfo@quadrant.edu.au

6. Quadrant is free to use at: www.quadrant.edu.au Further information Mr Hamish Holewa, CQUniversity. hholewa@quadrant.edu.au +61 7 3295 1183 Quadrant is a project supported by the National eResearch Tools and Resources Project (NeCTAR), an initiative of the Commonwealth being conducted as part of the Super Science Initiative and financed from the Education Investment Fund, Department of Industry, Innovation, Science, Research and Tertiary Education. The University of Melbourne is the lead agent for the delivery of the NeCTAR project and the Queensland Cyber Infrastructure Foundation (QCIF) is the sub-contractor. www.quadrant.edu.au