1. C.A.N.N.O.N Associates Changing me – changing you: exploring behaviour change Jim Cannon, PhD, FCIPD, FCMI 28 th July 2008

2. C.A.N.N.O.N Associates How do we reinvent ourselves? Who / what should change – me, you, the situation? How do you challenge your paradigms? What are you learning today – what are you ignoring? Are you confronting your fears or colluding with them?

3. C.A.N.N.O.N Associates So what do I want to change? - and change to? My attitudes? My skills? My behaviour? My mind map? My vision? –And what is it possible to change?

4. C.A.N.N.O.N Associates Why is change difficult? Self awareness of what to change Will to change Competence to change Conscience – congruence with values Positives and negatives of change Vision of me and my future

5. C.A.N.N.O.N Associates Self -Renewal ‘Learning is a risky business, and we do not like failure. By middle age most of us carry in our head a catalogue of things we have no intention of trying because we tried them once and failed. If you want to keep on learning you must keep on risking failure - all your life. It is as simple as that.’ John Gardner

6. C.A.N.N.O.N Associates The healthy cycle – which can get blocked Action Final contact (inertia) (Hanging on) Mobilisation Satisfaction (negative self-talk) (guilt) Awareness Withdrawal (denial) (immobility) Sensation (De- sensitised)

7. C.A.N.N.O.N Associates Why do we find it difficult to change? Identify a change in your life that you intended, but did not carry out Discuss with your neighbour what prevented you

8. C.A.N.N.O.N Associates Are you lost in the forest? Where is your time (thinking time) and attention focussed? –‘What do you do? – do? – I live’ What do I fear? –If I fail, what is my identity? –The tale of Grendels mother Why are you lost? –Connections with where you have come from and where you are going.

9. C.A.N.N.O.N Associates What do I do when I am lost in the forest? Develop wilderness skills –‘Pay attention to the silence’ –Determine your vocation and your avocation –Conversations with the universe of those who can speak into my life – what are we not saying? ‘release the frameworks of the mind’ –‘Nothing comes more between me and my customers than my MBA’ – D Whyte –‘If you confirm 10,000 things in the world you learn nothing. If 10,000 things confirm you then this is enlightenment’ –Buddhist teaching –‘If you are argue for your constraints they become your limitations’ – Vaclav Havel

10. C.A.N.N.O.N Associates Some tactics for personal change Change some easy things (what you read, your route to work, your desk position, newspaper, local bar) Find the levers of change in your life (fans and supportive critics, ‘the pebble in the shoe’, environment) The voyage of discovery - journey to serendipity. (Juvenilia) The signposted conversation (different modes of thinking)

11. C.A.N.N.O.N Associates Modes of thinking Creative-Practical / factual Emotional-Rational Detail-Big picture Empathetic-Self-centred Problem focussed-Solution focussed Positive-Negative

12. C.A.N.N.O.N Associates Cognitive Behavioural Therapeutic Strategies The distinctive feature of cognitive behavioural approaches,is that they combine cognitive problem solving techniques of cognitive psychology with behavioural tasks sometime used in behavioural counselling. Cognitive Techniques Reality Testing Disputing irrational beliefs Disputing irrational beliefs Socratic Questioning Socratic Questioning Advantages and disadvantages Advantages and disadvantages Challenging - Automatic thoughts - Underlying assumptions Challenging - Automatic thoughts - Underlying assumptions Use of humour Reattribution

13. C.A.N.N.O.N Associates Cognitive Behavioural Therapeutic Strategies The distinctive feature of cognitive behavioural approaches,is that they combine cognitive problem solving techniques of cognitive psychology with behavioural tasks sometime used in behavioural counselling. Behavioural Techniques Monitoring negative automatic thoughts Monitoring negative automatic thoughts Social skills training Self instructional training Behavioural experiments Behavioural experiments Activity scheduling Activity scheduling Mastery and Pleasure ratings Mastery and Pleasure ratings Relaxation Modelling

14. C.A.N.N.O.N Associates The role and techniques of the coach Root cause analysis (fishbone) Insight questioning Breaking the problem into learnable elements Reframing Pros and cons – force field analysis Formative feedback Consequence walk through The behaviour lab

15. C.A.N.N.O.N Associates Coaching for change Help your neighbour to identify how they can overcome the blockage identified earlier and come up with a plan for doing so

16. C.A.N.N.O.N Associates So how do I change? ‘Learn to be honest with myself and those around me and the dynamic of the changed relationship will change the situation’. D Whyte ‘A change has come over me, and that change has come through you, through you alone’ H. Ibsen

17. C.A.N.N.O.N Associates Looking for the positives in any change ‘I learnt something’ ‘I won’t make the same mistake again’ ‘I was more fortunate than some’ ‘Today is the first day of the rest of my life – I can choose to let the past go’ ‘I cannot change history, but I can steer a different path into the future’

18. C.A.N.N.O.N Associates SARA Acceptance Rejection Time Emotion Shock Anger

19. C.A.N.N.O.N Associates A strategy for change Understand your vocation and avocation Build continuous self awareness by constructive and reinforcing feedback Place your self in situations where your view of the world will be challenged. Eat the elephant in bite sized chunks Commit yourself publicly Reward yourself

20. C.A.N.N.O.N Associates Thank you