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Setting Up A Patient Safety Program.

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Presentation on theme: "Setting Up A Patient Safety Program."— Presentation transcript:

1 Setting Up A Patient Safety Program.
Dr Abu Shafi. BSc MBBS LLM. Chairman and CEO. International Foundation for Improvement and Safety In Healthcare (IFISH).

2 First Word That Comes To Mind
FRUSTATED

3 An Overview Accept that there is a problem.
How do we make healthcare provision safe?”

4 Today A taste of ethnographic research examining threats to patient safety. Strengths: Communications founded on mutual trust. Challenges: Shared perception of what constitutes safe practice.

5

6 Strengths CEO “Being precedes doing.”

7 CEO Challenges “Rushing all day to meetings, making phone calls, responding to s, doing paperwork, refereeing admin and clinical conflicts.”

8 Strengths Plan, produce and implement: Job descriptions, Bylaws,
CEO MD Plan, produce and implement: Job descriptions, Bylaws, Policies and Procedures.

9 CEO Challenges MD “Establish a blend of mission and margin.”

10 Strengths CEO MD “Recognise the value of staff members.” ND

11 CEO Challenges MD “Keep an eye on the future.” ND

12 Strengths “Demonstrate an inherent confidence in your workforce.” CEO
MD “Demonstrate an inherent confidence in your workforce.” ND OD

13 CEO Challenges MD “Be opportunity driven, not crisis driven- the powerless wait, the powerful act.” ND OD

14 Strengths CEO MD “A robust recruitment process.” ND OD HRD

15 CEO Challenges MD “Disciplinary action” ND OD HRD

16 Strengths CEO MD “Pay close attention to the needs and developments of all healthcare workers.” ND OD T&D HR

17 CEO Challenges MD “Career development programs” ND OD T&D HR

18 Strengths CEO MD “Develop an intense curiosity about the healthcare arena that you serve.” QMD ND OD T&D HR

19 CEO Challenges MD “All aboard who are going abroad.” QMD ND OD Tr&D HR

20 CEO Strengths FD MD “My wallet has cobwebs in it.” QMD ND OD Tr&D HR

21 Challenges “The line between good and evil and very often blurred.”
CEO Challenges FD MD “The line between good and evil and very often blurred.” QMD ND OD Tr&D HR

22 Setting Up A Patient Safety Program.
"How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group." “The problem with healthcare- full of managers who have not got a ****** clue what **** they are doing!”

23 THANK YOU!


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