1. Network Management Chapter 6 NGN Management POSTEC Lecture June 9-12, 2008 Masayoshi Ejiri Japan

2. Agenda 1.ICT Operations and Management - Service Industries - ICT Services and Networks— - Target of the Management 2, Architecture,Function,Information Model and Business Process - ITU-T TMN( Telecommunications Management Network) - TeleManagement Forum Telecommunications Operations Map ( TOM) - Multi domain management and System Integration - Standardization 3. OSS( Operations Support System ) Development - Software Architecture,Key Technologies and Product Evaluation— 4. SLA( Service Level Agreement) and QoS( Quality of Service) - SLA Definition, reference point and policy based negotiation 5, IP/eBusiness Management - Paradigm shift, Architecture beyond TMN and enhanced TOM 6. NGN( Next Generation Networks) Management - NGN Networks and Services, New Paradigm of ICT Business and Management

3. Chapter 6 Agenda ICT status in Japan Converged Market and New Paradigm Service Delivery on SOA and SaaS NGN strategy and architecture NGN Management

4. Business on Converged Market Services : Triple/Quadruple services consuming Interactive BB. By Convergence Communications, Broadcast and Contents Create/ Delivery players and customer participation To Proactive customers SP’s Target : Establish NGN ( Next Generation Network) and Managed Ubiquitous BB and Location Services Attractive Services by Collaborating with inter/intra industries and customers. Ensure Revenue Assurance Scheme Operations and Management : Customer self/ responsible Operations and Management. Customer represented Operations Management NGN 2.0 and Web 2.0

5. U-Japan Ubiquitous Universal : on universal design concept, where anyone can easily enjoy participate in social activities. Use Oriented : from complete user perspective, offer services for user needs and convenience. Unique : bring human power to create business and services for local area revitalization

6. ICT Market in Japan March 2008 Population : 127M Households : 52M Service providers >10000 Broadcaster 1000( Cable 550) Telephone subscribers : 160M Fixed : 53M(IP 20M) Mobile : 107M( 3G 80%) BB subscribers : 30M FTTH : 13M DSL: 13M Cable :4M Internet users : 100M(80%) PC only : 10M, Mobile IP Service Subscriber : 90M TV Subscribers: 35M (Cable TV : 25M,17M with own program) * TV terminals : 100M. Note : Estimation based on MIC( Ministry of Internal Affairs and Communications ) news release ex http://www.soumu.go.jp/joho_tsusin/pressrelease/joho_press.html http://www.soumu.go.jp/joho_tsusin/pressrelease/joho_press.html http://www.soumu.go.jp/s-news/2007/071218_4.html

7. Digital home and expenditure in Japan Home Digitization Mobile : 90% PC : 80% Home LAN : 60% FAX : 50% Car Navigation : 40% House expenditure /Month ICT : 120 US$ * Fix : 40 US$, * Mobile : 60 US& *Broadcast : 20 US$ **Phone Call(/year) : 125BTime/4.5BHour **Postal Mail : 26B (25000 post offices)

8. Phone Number Utilization( consuming ) in Japan Fixed( 0AB~J number ) : 82 M { + 170M} for 42 SPs IP ( 050 number ) : 11 M { + 10 M } for 28 SPs PHS ( 070 number ) : 0.5 M { + 9 M } for 12 SPs Cellular ( 080/090 number ) : 97 M* { + 35 M } for 13 SPs * including number portability usage : 2M -- Note: { + xxxM }: Number of idle number

9. New Paradigm ( １ ) Customer Participation BGM  CGM BGM ( Back Ground Music) Contents provider generate and /or distribute messages Customers reactively enjoy them. CGM* ( Customer Generated Message) Customer proactively generate( create /mash up ) and enjoy messages Provider assist/coordinate message generation/ distribution and owner of archive Ex.YouTube, Google Map, My space, SNS etc. * Consumer Generated Media

10. New Paradigm (2) Broadband,Ubiquitous and Location IPTV and FTTH Home networking Location management Security vs Privacy --Human activities are informed/checked/ logged by location – Identifier : GPS,Base station, Wireless LAN, RFID, Terminal

11. New Paradigm (3) Location Management Services Location Sensor/Identifier GPS Base station Wireless LAN ex, “Place Engine”( Sony Computer Science) using MAC address and RSSI  Peta Map generated by consumers collaboration( CGM) RFID Terminal ex, “ Osaifu Keitai”( NTT DoCoMo) refers to mobile phones equipped with contactless IC card, as well as its useful function/services enabled by the IC card. With this function, mobile phones can be utilized as electronic money, credit card, electronic ticket, membership card, airline ticket, and more. 25 million subscriber in Japan

12. Location Services and Management Security vs Privacy --Human activities are informed/checked/ logged by location – GPS Mobile phone location service to identify /notice his/her location and automatic notice of entry/exit of predefined areas. Secure Pass by informing child ‘s parent mobile phone the event where a child passes ticket gate by commune pass, Human/Car move tracking services using GPS based location/speed/direction /time/status information every few seconds. Check doubtful action and compliance, Lost mobile phone security by checking the location matching of owner and terminal Location Value Chain Provide Local Utility information ( Shopping,Restaurant..) NGN CSF(Convergence Services Framework), CC-FE( Convergence Coordination Functional Entity) Coordinate location information with services. Seek( Recruit) available persons in the best location on demand, real time deal. “ Location Call” : Area limited special services with no charge Context aware management TPO ( Time, Place and Occasion )awareness

13. New Paradigm (4) Revenue Assurance Scheme Toward Free of Charge Mind Who will pay for Communications Mechanism ( Broad band, Traffic, Storage, Wire and wireless Access, etc.) Who will pay for Contents on Internet ( Customer enjoy as consumer and also as contents provider -- create, mash up, copy, etc.and share contents on internet --) Customer will pay for Logical/Physical Access facilities to ensure their service contract ( mostly by Fix sum) Advertisement can not cover NGN and ICT investment.

14. Advertisement in 2007( estimated) Total Expenditure 63 B $ -Mass Communication 32B $ TV: 18B$, News Paper : 8.5B$, Internet 5.5B$ ( 9%) Magazine: 4B$, Radio : 1.5$ - Promotion media : 25B$ Note : Communications /Broadcasting Industry’s Market ( Revenue) : 170B$ -Communications :135B$ - Broadcast : 35B$ Note : Based on Dentsu report 1$=110 JPY

15. New paradigm ( 5) Service delivery: XaaS: XXX as a Service SaaS( Software as a Service) Software  Service Product : Web2.0 AaaS( Access as a Service) Access Mechanism  Service Contract : NGN 2.0 PaaS (Platform as a Service ) : Salesforce.com PaaS ( Product as a Service) Function & Application  Service Component : SOA PaaS (Process as a Service) Work flow  Service aggregation : eTOM & SDP Licence Agreement  Service Level Agreement

16. SOA De-composite into general purpose component Business Function=Component=Service Loose coupled Find-Bind composite service Service( system) development free from ( independent of ) IT infrastructure, platform, technology and etc. Deploy general purpose interface like Web services

17. ESB ( Enterprise Service Bus ) Composite service Process component and flow : eTOM Process description : BPMN, UML Process definition : BPEL Process Control : EAI,BPM,ERP,WFE Business Process ( as-is, to-be ) Primitive service Communications : HTTP,SOAP,JMS Interface definition : WSDL System example on SOA Service Components Service Broker : UDDI Application Integration

18. BPML : Business Process Model Notation Developed by BPMI( Business Process Management Initiative), maintained by OMG ( Open Management Group) Basic 4 elements Flow Objects : Events, Activities, Gateways Connecting Objects : Sequence Flow, Message Flow, Association Swim lane : Pool, Lane Artifacts ； Data Objects, Group, Annotation

19. BPML example

20. UML （ Unified Modeling Language ） 1997 OMG standard UML : Graphical language to describe( show) the abstraction of problems ( visual business models) Describe Objects, their Attributes (facts and Data), Behaviors (function )and Relationship ( communications among them) Actors interact Systems to achieve Goals. Applicable to planning, OOA/D ( analysis and design ) and implementation for Business process and Computer system development Rule : Syntax and Semantics OMG : Object Management Group

21. UML Diagrams Structure Class Diagrams Object Diagrams Component Diagrams Deployment Diagrams Behaviour Active Diagrams Use Case Diagrams Sequence Diagrams Collaboration Diagrams State Chart Diagrams

22. M.3020 – Decomposition of LCS Configuration Function Set Use Case

23. WS-BPEL : Web Service Business Process Execution Language Developed by OASIS( Organization for the Advancement of Structured Information Standards) XML-based language for executable and abstract business processes. Web service orchestration by interacting partner web services /process Automated process integration by defining an interoperable integration model Cf. Web Service Choreography : XML based business process modeling language specified by W3C

24. Service Provider Integrated Needs

25. Communications Technology Services Process Flow Engine FS BAC Process Definition Tool Process Flow BAC: Business Aware Component FS: Framework Service NGOSS Framework TM NGOSS Framework TM NGOSS Registry TM NGOSS Shared Data Model TM

26. Business process integration mechanism BPM : Business Process Management EAI : Enterprise Application Integration EDI : Electric Data Exchange ERP : Enterprise Resource Planning SOA : Service Oriented Architecture EA : Enterprise Architecture MDA : Model Driven Architecture ESB : Enterprise Service Bus SDP : Service Delivery Platform

27. EAI : Enterprise Application Integration The process of linking various systems and applications developed on different operating systems, different database solutions,different computer language, and legacy systems. Simplify and automate business processes. Avoid having to make sweeping changes to the existing applications or data structures. EAI BPM

28. BPM : Business Process Management Promotes business effectiveness and efficiency by innovation, flexibility and integration with technology. Continuously improve processes by managing process lifecycle of design modeling execution optimization monitoring

29. ERP : Enterprise Resource Planning Integrates into a unified system based on common database and modular software design. A common database allows to store and retrieve information in real-time resulting information to be more reliable, accessible, and easily shared. A modular software design improves the business by adding functionality, mixing and matching programs from different vendors ERP Package on SOA

30. UDDI: Universal Description Discovery and Integration An open industry initiative, sponsored by OASIS. Platform independent XML based registry Publish service listings and discover each other Define how the services or software applications interact over the internet. Three components: White page — address, contact, and known identifiers. Yellow Page — industrial categorizations. Green Pages— technical information about services

31. ASP & SaaS Buy Software function, not license Web browsing : easy to use Function integration : SOA, Ad on soft Price down of high speed communications ( BB) Multi tenant ( share server,DB etc) Customize : parameterized AP Secure outsourcing Utility Pricing

32. PaaS of Force.com Application Exchange : AP Upload, download User Interface as a Service : GUI components Logic as a Service : WF, On demand language, Report, Dash board Integration as a Service : SOA, ERP, Office Database as a Service : DB built by GUI Global, Trusted, Secure Infrastructure : User, access, log Mgt. Data back up

33. ASP & SaaS Buy Software function, not license Web browsing : easy to use Function integration : SOA, Ad on soft Price down of high speed communications ( BB) Multi tenant ( share server,DB etc) Customize : parameterized AP Secure outsourcing Utility Pricing

34. PaaS of Force.com Application Exchange : AP Upload, download User Interface as a Service : GUI components Logic as a Service : WF, On demand language, Report, Dash board Integration as a Service : SOA, ERP, Office Database as a Service : DB built by GUI Global, Trusted, Secure Infrastructure : User, access, log Mgt. Data back up

35. Definition of NGN ( ITU-T Rec. Y 2001) “A packet-based network able to provide telecommunication services and able to make use of multiple broadband, QoS-enabled transport technologies, and in which service-related functions are independent from underlying transport-related technologies. It enables unfettered access for users to networks and to competing service providers and/or services of their choice. It supports generalized mobility which will allow consistent and ubiquitous provision of services to users.”

36. NGN Functional Architecture

37. Legacy Terminals GW PSTN / ISDN Emulation IP Multimedia Component &PSTN/ISDN Simulation Transport Stratum Service Stratum Edge Functions Service and Control Functions Resource and Admission Control Functions RACF Network Access Attachment Functions NAAF Other Multimedia Components… Streaming Services Application Functions Core transport Functions Access Transport Functions NGN Terminals Customer Networks User Profile Functions Other Networks Network Attachment Control Functions NACF Other Multimedia Services Components… Streaming Services Component Application Functions Core transport Functions AccessNetwork Functions NGN Terminals Customer Networks S.User Profile Functions Other Networks Legacy Terminals GW PSTN / ISDN Emulation Service Component IP Multimedia Service Component Transport Stratum Service Stratum Edge Functions Service Control Functions End-user Functions User Profile Functions T.User Profile Functions GW Terminals Legacy Note: GW may exist in either transport stratum or end user functions * NGN( Next Generation Network) Architecture

38. IMS ( IP Multimedia Subsystem ) Internet plus Managed QoS Rated Billing Secure Service Delivery Platform under SP ‘s jurisdiction Enhanced SDP on IP IP Access IMS Customer (AP/contents/business ) Terminal Home Networking Transport Service Control Customer (AP/contents/business ) SDP: Service Delivery Platform

39. FMC Fixed Mobile Conversion Terminal / Location neutral API on NGN Transport stratum and customer defined HI ( Human Interface ) Packaged pricing for Fixed Mobile usage/subscription on NGN Service Stratum Note : FMC=FFC=MMC Media neutral HI services

40. Home Networking :KPI for customer driven/defined services REC. J.190 – MediaHomeNet context with home networking and access network

41. NGN Services and Management Contents aware services Context aware services Customer aware services HI aware services Location aware services Media aware services Service aware services Customer( User, Provider, AP, Contents, Business ) driven /defined Services Self adaptation Self control Self management Self organization Self operations Customer ( User, Provider, AP, Contents, Business ) driven /defined Management

42. Service Enabler Interface NGN2.0 Architecture Transport Photonic, SDH, Access, LAN, Wireless... Interface Clients WSs Clients WSs Clients WSs Clients WSs Application SWs Service Node Service Node Servers Storage OSS Elements OSS Elements OSS Elements OSS Elements OSS Set Top Boxes Set Top Boxes Set Top Boxes Set Top Boxes IN nodes IN nodes IN nodes IN nodes Contents Clients WSs Clients WSs Clients WSs Clients WSs Content Delivery Content Delivery Other Network Terminals/ Set Top Box NNI,UNI,ANI, SNI etc.

43. Ubiquitous Network =Customer Network for Virtual services Core NW Area NW Cellular NW WiFi/WiMAX NW Access NW Enterprise NW Ad Hoc NWSensor NW Home Networking Broad Band NW PSTN/ ISDN ITS Cognitive Radio NW Personal Network

44. NGN Management Architecture M3060

45. NGN Management function blocks ITU-T Rec. M3060

46. M3060 Abbreviation