1. Partner Logo Monitoring, assessing, measuring, understanding KM and communication work Ewen Le Borgne Knowledge management and communication for CRPs ILRI Ethiopia 17-20 October 2012

2. What are we talking about?  What are we wondering about?  Now what?  And then what?

3. Our playing field Who is involved? Principles Purposes (accountability, learning, networking…) M&E phases (planning, collecting, analyzing etc.) M&E approaches and methods Statistics and metrics? Monitoring areas (comms, KM, research, all integrated)

4. What are we wondering about?

5. What stats and metrics do we have?  For traditional media?  For social media?  For other activities (face-to-face)?  And other information from occasional evaluations, impact assessment, audits etc.?

6. What are we wondering about? What is happening behind stats and metrics?  Who is using our information?  To do what?

7. What are we wondering about? What other important questions do we need to ask ourselves?  What comms/KM activities are effective and why?  How does this tie in with broader CRP M&E?  …?

8. What are we wondering about? How can we prove and improve our KM/comms for research?  Show that it helps  Develop ways to learn

9. Now what?

10. Check what’s going on

11. Now what? Wonder about…  Important areas to monitor in knowledge work?  Interesting approaches, metrics, indicators to assess knowledge work?  Important principles to conduct our assessment of K work?  Remaining questions to work on K work?

12. Now what? Plan how to work on this

13. And then what?

14. Identify other gaps… Come up with a plan to address those for CRPs etc.

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