1. Dignity & Respect in the Workplace Charter
23/07/2009
Dignity & Respect in the Workplace Charter
Ultimo TAFE is committed to a workplace that requires acceptable behaviour from everyone and provides dignity and respect to all its employees. All workplace participants should treat each other with respect. However, when a person faces unreasonable, offensive, intimidating, humiliating or threatening and repeated actions, then this amounts to workplace bullying and should not be tolerated. Ultimo TAFE has a policy of ‘zero tolerance’ to bullying at work.
TAFE NSW Sydney Institute - Ultimo
6/04/2017

2. Definition Bullying behaviour may be directed upwards or downwards
Bullying will generally meet the following 4 criteria:
It is repeated – a single incident should not be condoned or ignored
It is unwelcome and unsolicited
The recipient considers the behaviour to be offensive, intimidating, humiliating or threatening
It can include:
Abuse – verbal, physical, emotional
Unfair use of workplace systems
Workplace/social exclusion
Practical jokes
TAFE NSW Sydney Institute - Ultimo
6/04/2017

3. Good Management v Bullying
Decisive
Accepts responsibility
Leads by example
Shares credit, knowledge
Acknowledges failings
Consistent, Confident
Values others
Fair
Truthful
BULLYING
Inconsistent, random,
Abdicates responsibility
Plagiarises, takes all the credit
Exclusive self-interest
Denies failings, blames others
Poor interpersonal skills
Selectively includes/excludes
sets a poor example
Insecure, arrogant
TAFE NSW Sydney Institute - Ultimo
6/04/2017

4. Scenario
To : addressee
CC:  23 names
SUBJECT Issue with a teacher in your section.
I am writing to you about the behaviour of your teacher xxx. I have observed him in the classroom as I frequently teach next door, and I don’t think he understands the first thing about teaching. I am only saying this because I know you have not had much managerial experience, and you will have to do something about him. I don’t think he should even be teaching.
I and other staff I have spoken to about this have also noticed other things that you should really be addressing in your section. You need to do something about it ASAP. I am only raising this for your own good. 
With all due respect
XXXX 
TAFE NSW Sydney Institute - Ultimo
6/04/2017

5. Workplace Costs of Bullying
Direct Costs
Absenteeism
Staff Turnover
Litigation
Increased work accident rate and/ or work error rate
Reduced efficiency and productivity
Poor employee motivation
Indirect Costs:
Cost of time spent on the issue
Loss in productivity
Industrial problems
Negative publicity for organisation
Stress, loss of self esteem
Increased worker’s compensation rehabilitation costs
TAFE NSW Sydney Institute - Ultimo
6/04/2017

6. How to report bullying behaviour
Incident report/incident reporting procedures
Informal /Formal complaints procedure
Direct approach
How to act on reports of bullying.
Treat all matters seriously considering natural justice
Non-victimisation of person who reports
Act promptly following policy, procedures, guidelines
Neutrality, Confidentiality
Document and Communicate process
TAFE NSW Sydney Institute - Ultimo
6/04/2017