2. EA at CSU - A Journey What we trying to solve Where we are on the journey Mike Rebbechi Executive Director, IT Charles Sturt University

3. The Premise for EA at CSU “An intelligent organisation will be a successful organisation” EA for CSU is not an IT thing – it is a business thing

4. Things we hear around our campuses! That decision has a direct bearing on me! - If only they had asked! What in the hell is IT up to now! What would the Senior Executive know about the issue anyway? Facilities are hopeless – all we want is a few walls removed! The bloody library – they are so demanding The problem with this place is that you never know what is going on! What half wit decide that!

5. Some things I think we need to accept! Very few if any of us know much about the business of others in our organisation Regulators and decision makers very often don’t know much about the issue they are deciding upon We rarely know who else is worrying about the same things we are worrying about We rarely know enough to know how little we know We mostly under-estimate the complexity of our organisations Many of our institutions are managed to an alarming extent by “gut feel” The more complex the organisation the less accurate is the gut

6. The Solution – biting the bullet! We all have to stop “side stepping” the issue of complexity – we need to stop trying to find work-arounds We need to accept that our organisations are complex We need to accept that informed decision making is not possible without a thorough knowledge of the organisation We need to convince decision makers that EA can improve their decision making.

7. CSU’s approach to EA "If you hold a cat by the tail you learn things you cannot learn any other way.“ Mark Twain You get scratched and spat upon – but you do learn a hell of a lot about cats

8. So what is EA for CSU? EA for CSU is about gathering, documenting, modelling and understanding the organisation

9. Our Dream An enterprise modeller will sit with the Senior Executive of the University when it is making decisions. Competitive budget processes will be a thing of the past A new Vice Chancellor will consult the enterprise model before making a change

10. Is EA actually a new concept? Suzuki – NPC address on Wednesday 25th October An architect and spaces Engineers and structural elements All of them want to know how everything fits together We have always produced artefacts The more complex the object the more detailed the artefacts. Of Course Not!

11. Will EA have an effect on the Organisation? It will change behaviours of our decision makers It will change the behaviours of our regulators It will change organisational structures It will change the IT organisation as we know it

12. The Journey

13. 1990-1998 199920002001200220032004200520062007 A technology focussed group Can will do it better? CSU ISNow we have the cat by the tail WPI CSU IA How are the staff feeling on the journey DAP DG Data Architecture Project WPI CSU IA EAPG EIG Restructure

14. Questions