1. We CARE HCA Education at Milton Keynes Hospital NHS FT Jane Naish Deputy Chief Nurse 30 October 2013

2. We CARE Context Need for improvement in care quality and nursing staffing levels Development of a nursing recruitment and retention plan Development of a workforce and education strategy and investment of £70k Setting standards and expectations What’s available and what’s appropriate for HCAs?

3. We CARE What We Did Focus on ward based fundamental care A cohort for practice change (at least 4 per ward) Care of the patient with dementia Flexible learning but structured programme Full study leave but on site Two cohorts – library based and IT skills - reflective practice Practice development team support Ward sister as mentor

4. We CARE What Happened Practice and patient care impact? Recruitment effect Individual benefit and growth IT skills OU 4 th November 2013 celebration 43 out of 49 completed

5. We CARE What Next? Formal evaluation Dementia cohort 2 pre April 2013 End of Life care post April 2013 Why?

6. We CARE Lessons and Questions Build in support – flexibility and structure What’s appropriate? Career structure, development and education Or not?