1. v 0.31 RA Online Service Prototype User Interface Screens

2. v 0.32 What’s Covered? Appearance - layout, colours, text style Navigation and menus Product selection On-screen dialogue Error handling Help

3. v 0.33 Note This callout box is used to draw your attention to a feature shown in the slideshow: It will not appear in the working software. Feature to highlight...

4. v 0.34 The RA Online Services Home page follows...

5. v 0.35 Online Services RA Home Online Services Licences Information Notify the RA Satellite Clearance Search  Welcome Select a product If you know what you are looking for, use the menu on the left to find it. Select from the options below if you need help in finding a product. I am interested in: Radio licences Notifying the RA about: EU conformity with the R&TTE Directive Radio or television interference Other products Already registered with RA Online Services? Log in if you are an existing customer of the RA and have registered through the Government Gateway. Log in New to RA Online Services? Look at the benefits of registering: online access to a wide range of RA services fast processing orf requests protected access and information security personalised account area Register for RA Online Services Disclaimer | Copyright | Contact Links to licence product selection page. All data entry and transactions take place over secure site.

6. v 0.36 Online Services Search  Disclaimer | Copyright | Contact RA Home Online Services Licences Information Notify the RA Satellite Clearance Welcome Select a product If you know what you are looking for, use the menu on the left to find it. Select from the options below if you need help in finding a product. I am interested in: Radio licences Notifying the RA about: EU conformity with the R&TTE Directive Radio or television interference Other products Already registered with RA Online Services? Log in if you are an existing customer of the RA and have registered through the Government Gateway. Log in New to RA Online Services? Look at the benefits of registering: online access to a wide range of RA services fast processing orf requests protected access and information security personalised account area Register for RA Online Services Maritime adio Public Mobile Radio Fixed Services Satellite Services Supplier Licences Private Mobile Radio Menu links to licence product groups as alternative to on-screen links. Search for those who know what they want.

7. v 0.37 Private Mobile Radio Products page follows...

8. v 0.38 Select a Product > Licences > Private Mobile Radio About Private Mobile Radio (PMR) is used to pass messages to, from or between mobile units, for example people or vehicles. It is solely for business use and is not intended for personal communications, hobby or leisure activities. The system will alert, inform or communicate with people by means of coded bleeps, data or speech or a combination of these. The products below vary in their coverage. On-Site Private Mobile Radio Licence Licence for a radio service with coverage only within the premises or perimeter of a site that is completely under the user's control. Typical uses are within offices, hospitals, industrial areas and shops. Coverage up to 3km. Wide Area Private Mobile Radio Licence Licence for a radio service that transmits messages from a base station to receivers over a coverage area of 3 - 30km. Systems for third party use are licensed separately. Base station details are required for this licence. National Private Mobile Radio Licence UK-wide coverage. Base station details are required for this licence. Info | Apply Disclaimer | Copyright | Contact  RA Home Online Services Licences Information Notify the RA Satellite Clearance Search Online Services More information about the product or go ahead and apply. ‘Breadcrumb’ title trail retains context and allows easy backtracking. Brief product summary.

9. v 0.39 User Guidance page for the Wide Area PMR product follows...

10. v 0.310 Guidance To apply for the licence please complete these steps: Disclaimer | Copyright | Contact  1. Add customer details Tell us who you are and add your contact details. 2. Add technical details Tell us about: Base stations Spectrum use Remote control. 3. Check summary, pay and submit Check the information you have provided is correct. Confirm payment amount. Select payment method. Submit your application to the Radiocommunications Agency. Search  RA Home Online Services Licences Information Notify the RA Satellite Clearance Guidance | Customer Details | Technical Details Wide Area Private Mobile Radio Licence Help | Save | Cancel | Clear | Online Services Guidance screen summarising what the user has to do to complete the licence application. Unused buttons made inactive.

11. v 0.311 Typical generic Customer Details page follows...

12. v 0.312 Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance | Customer Details | Technical Details Customer Details > Applicant Wide Area Private Mobile Radio Licence To whom is the licence to be issued? Help | Save | Cancel | Clear | Name Address Post Town Postcode Country Telephone Fax E-mail * * * * * * * * * ? Confirmation of receipt by RA of submitted application will be sent to this e-mail address. Boxes marked with * are required. Question or instruction phrased in non-technical language. Additional context help available.

13. v 0.313 After Customer Details are completed the User Guidance page is re-displayed...

14. v 0.314 Disclaimer | Copyright | Contact  Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance To apply for the licence please complete these steps: 1. Add customer details Tell us who you are and add your contact details. 2. Add technical details Tell us about: Base stations Spectrum use Remote control. 3. Check summary, pay and submit Check the information you have provided is correct. Confirm payment amount. Select payment method. Submit your application to the Radiocommunications Agency. Guidance | Customer Details | Technical Details Wide Area Private Mobile Radio Licence Help | Save | Cancel | Clear | Link to next section as alternative to Next button. Status of section indicated. Completed Access to main sections of the application to aid navigation.

15. v 0.315 Examples of Technical Details pages follow...

16. v 0.316 Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance | Customer Details | Technical Details Technical Details > Base Stations How many base stations do you require? ? Wide Area Private Mobile Radio Licence Help | Save | Cancel | Clear | Number of base stations Disclaimer | Copyright | Contact Facility for multiple base stations.

17. v 0.317 Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance | Customer Details | Technical Details Technical Details > Base Stations If you require more than one antenna for a base station state the number below ? Wide Area Private Mobile Radio Licence Help | Save | Cancel | Clear | Base station 1 Base station 2 Base station 3 Add another base station Disclaimer | Copyright | Contact Number of antennae 111111 Facility for more than one antenna per base station.

18. v 0.318 Error handling example follows...

19. v 0.319 Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance | Customer Details | Technical Details Customer Details > Applicant Wide Area Private Mobile Radio Licence Please supply a name for this address. At least one of address lines 1 or 2 must be supplied. Please supply a town/city for this address. Please supply a phone number so we can contact you if there are any problems fulfilling your requirement. The format of the UK postcode you supplied does not appear to be correct. Please make sure that it follows one of these formats: N4 2TR, SL1 1QP, EH11 2XY, WC2A 2XY or BFPO567. To whom is the licence to be issued? Name Address Post Town Postcode Country Telephone * * * * * * * * * ? Boxes marked with * are required. Errors and remedial action required is listed at top of page. Affected fields are highlighted. Cause of error: The user has clicked Next but not entered any information in required fields.

20. v 0.320 Typical context Help page follows...

21. v 0.321 Search RA Home Online Services Licences Information Notify the RA Satellite Clearance  Online Services Guidance | Customer Details | Technical Details Customer Details > Applicant Wide Area Private Mobile Radio Licence To whom is the licence to be issued? Help | Save | Cancel | Clear | * * * * * ? Confirmation of receipt by RA of submitted application will be sent to this e-mail address. Boxes marked with * are required. Navigate back to top of screen. Clearer layout. Hyperlinks to sub sections. To whom is the licence to be issued? Individual or Sole Trader Partnership Limited Company Public Limited Company Incorporated Association Registered Charity Other Legal Entity Individual or Sole Trader Any person may apply for a licence in his or her own name. If the person runs a business solely in his or her own name then that person is known as the sole proprietor of that business. Legally that person is wholly liable for all aspects of that business and all its obligations. Thus the person CUSTOMER DETAILS Print | Close Top | Close Print / Close Help Name Address Post Town Postcode Country Telephone Fax E-mail

22. v 0.322 What Next? We would like you to send us your comments to answer these questions: –What did you like? –What could have been better? Please e-mail to e-prototype@ra.gsi.gov.uk Thank you for your time.