1. APRIL 11, 2013 PUBLIC SAFETY INFRASTRUCTURE HOUSING ROCKSTAT

2. PRESENTED BY: Kerry F. Partridge City Attorney Department of Law

3. PRESENTED BY: Kerry F. Partridge City Attorney

4. Department of Law-Risk Management Liability Insurance The City purchased liability insurance in November of 2011. Our insurance carrier is Travelers, Inc. The City is insured up to $10 million dollars. However, we have a “self-insured retention” of $500,000. The self-insured retention is not cumulative. Therefore, on large claims we still need to pay the first $500,000 of each claim.

5. Department of Law-Risk Management Liability Insurance, continued. Litigation reports all potentially large claims to Travelers. Travelers then assigns a “reserve” to each claim based upon severity. Litigation reports a handful of claims each year. Examples of reported claims include police officer involved shootings and major accidents involving death or serious injury. Thus far, we have not experienced a major covered loss through insurance.

6. Department of Law-Risk Management

7. Department of Law-Risk Management Achievements Lawsuits received in 2012 have been at or below historical average. Cases closed in 2012 have exceeded historical average. Outlay amounts in late 2012 and early 2013 have been below historical average. Cases won v. settlements have been consistent with historical average.

8. Department of Law-Risk Management Areas of Improvement Continuous improvement in cases won v. settlements. Improve consistency of cash outlays per quarter. Close more files per quarter. Reduce new lawsuits by improving the claim resolution process.

9. PRESENTED BY: Kerry F. Partridge City Attorney

10. Department of Law-FOIA Areas of Improvement FOIA presentation in March revealed the incompleteness of FOIA data. The data presented was correct but incomplete, and did not accurately reflect departmental FOIA performance. As a result, the FOIA team has developed several process improvements designed to improve the quantity and quality of RockStat data. FILOs will now individually report each late FOIA request to the FOIO(s). FILOs will double check the accuracy and completeness of the data entered into the departmental FOIA workflow. FILOs will close FOIA requests in a timely manner. IT Department will continue to develop new and improved data reporting.

11. Department of Law-FOIA Achievements Global FOIA search mechanism completed in March 2013 FILOs trained in new record keeping parameters in March 2013 IT has begun implementation of new data parameters

12. PRESENTED BY: DEPUTY CHIEF DAVID HOPKINS Rockford Police Department

13. Rockford Police Department Citywide Scorecard

14. Rockford Police Department Group A Dashboard

15. Rockford Police Department Violent Crime Dashboard

16. Rockford Police Department Property Crime Dashboard

17. Hotspot Report Broadway March 12, 2013:Aggravated Battery The Happy Store March 14, 2013: Armed Robbery Reingold’s Computer Store March 15, 2013 Attempted Armed Robbery U.S. Post Office March 15, 2013:Jerome Pruitt and Victor Petty ARRESTED Charges Include: Attempted murder, armed robbery, attempted armed robbery

18. Rockford Police Department Firearm Recoveries

19. Rockford Police Department RHA

21. Rockford Police Department Achievements Dr. Aaron Thompson – Cultural and Diversity training First Parolee Call-In Parolee Checks – 50 completed Promotion of ADC Dalke and Sergeant Schelling Saturation Patrol (Hot Spots) Improvements Violent Crime Reduction – 5% Property Crime Reduction – 5% Recruiting Process (30 applicants) Parolee Call-In (end of April) Probation High-Risk Checks

22. PRESENTED BY: Chief Derek Bergsten Rockford Fire Department

23. Rockford Fire Department Dashboard

24. Rockford Fire Department Unit: Quint 5 Location: Station 5 Placed in Service: 6/22/2012 Cost: $835,129.00 Unit: Quint 5 Location: Station 5 Placed in Service: 6/22/2012 Cost: $835,129.00 Unit: Quint 9 Location: Station 9 Placed in Service: 6/23/2012 Cost: $835,129.00 Unit: Quint 9 Location: Station 9 Placed in Service: 6/23/2012 Cost: $835,129.00 Unit: Engine 1 Location: Station 1 Placed in Service: 12/21/2012 Cost: $401,405.00 Unit: Engine 1 Location: Station 1 Placed in Service: 12/21/2012 Cost: $401,405.00 Unit: Quint 1 Location: Station 1 Placed in Service: 12/27/2012 Cost: $825,370.00 Unit: Quint 1 Location: Station 1 Placed in Service: 12/27/2012 Cost: $825,370.00 Unit: Charlie 12 Location: Station 4 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 12 Location: Station 4 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 16 Location: Station 10 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 16 Location: Station 10 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 28 Location: Station 11 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 28 Location: Station 11 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 29 Location: Station 3 Placed in Service: Not in Service Cost: $174,354.00 Unit: Charlie 29 Location: Station 3 Placed in Service: Not in Service Cost: $174,354.00 New Leased Vehicles

25. Rockford Fire Department Achievements Recruit Class Completed desk audit for AFG Grant Transition to paperless pay stubs Knox Rapid Access Newsletter Company Officer Training Program Completed orders for engines Med vaults in ambulances SOPs rewrite Airport triennial exercise Investigators Morris and Rotolo became IAAI-CFI Certified 911 Division has joined a regional alliance and is actively participating with the planning of NG911 911 has replaced outdated CAD workstations/CPUs with new, more robust PCs which has increased speed and efficiency

26. Rockford Fire Department Areas for Improvement Paramedic ride along times. Districts are having difficulty with scheduling. Officer/Driver training upcoming 911 testing with RPS 205 Dealing with Superusers and abuse at hospitals

27. Rockford Fire Department

28. PRESENTED BY: Mark Stockman – Street Superintendent Tim Holdeman – Water Superintendent Mark Lattner – Water Engineer Public Works Dept.

29. PRESENTED BY: Mark Stockman – Street & Transportation Superintendent

30. Public Works - Street & Transportation Scorecard

31. Public Works - Street & Transportation Snow & Ice Recap Total Accumulation 39.5 inches Total Salt Used14,450 tons Total Salt Cost$967,428 City Labor$236,511 Contractual Labor$821,108 Total Fuel Cost$97,681 Total Cost To City *$2,025,047 Hansen Requests391 Ticketing773

32. Public Works - Street & Transportation Pothole Patching

35. Public Works - Street & Transportation Achievements Awarded contracts for tree purchase & planting. Have continued to show progress reducing open pruning requests. New vehicles continue to come on-line. Met benchmark for signal bulb outages and sign replacement. Painting projects completed at Stations 1 & 2 Completed new WinGIS layers for arterial patching and city mowing sites.

36. Public Works - Street & Transportation Areas for Improvement Reduce pothole patching requests to pre-February level. Begin City-wide spring clean-up delayed due to weather (sweeping, litter pick properties & mowing sites, gateways, etc.). Complete evaluation and recommended changes to NPDES permit.

37. PRESENTED BY: Tim Holdeman – Water Superintendent

38. Public Works Department – Water Division Scorecard

39. Public Works Department – Water Division Mainbreak Statistics 1990 - 2013

40. Public Works Department – Water Division Winter Backlog 2009 - 2013

41. Public Works Department – Water Division Unidirectional Flushing Program 2013 2013 Flushing Schedule MonthArea April17 May15, 16 June13, 14 July11, 12 August6, 7, 9 September8, 10 October2, 4 November3, 5, 1

42. Public Works Department – Water Division Drought Monitoring

43. Public Works Department – Water Division Corrosion Abatement Pilot Study Clay Area of Corrosion: Pipe in contact with clay 8 – 15 feet Sand Perryville Mulford Spring Creek Guilford East State

44. Public Works Department – Water Division Corrosion Abatement Pilot Study Sacrificial Anode Water Main

45. Public Works Department – Water Division Achievements Large Meter Accuracy Testing Cut-Off Box Location Verification Program Zone Control Valve #10 Relocation Worker Safety Training - Radium and Radon Cross-Functional Information Sharing (with Call Center) Operational Adjustments to Water Filtration Plants AWWA State Conference – Fluoridation Award, Papers, Posters

46. Public Works Department – Water Division Areas of Improvement Well 37 Granular Activated Carbon (GAC) Treatment Plant Construction Secondary Wells (5) Final Design Well Rehabilitation – Wells 25 and 30 Water Treatment Residuals Management Program Corrosion Abatement Program

47. PRESENTED BY: Mark Lattner – Water Engineer

48. Public Works – Engineering Division Scorecard

49. Public Works - Engineering Division Major Upcoming Construction Projects South Main Street – Bypass 20 to Clifton Avenue IDOT to replace culvert pipe under Main St. just north of bypass beginning late March with full closure Ramps @ Bypass 20 under construction this summer with partial closures South Main Street – Pond Street to Cedar Street Reconstruction projected to start end of May Lane closures throughout project North Main Street & Auburn Street Roundabout Demos underway Utility relocation work underway Projected start date end of May West State Street – Kent Creek to Sunset Avenue City completing Water and Sanitary Sewer in March/April with temporary closures Reconstruction will possibly start in May with a full closure

50. Public Works - Engineering Division Major Upcoming Projects Detour Map

51. Public Works - Engineering Division Upcoming Construction Projects Neighborhood projects Sidewalk improvement program Arterial/Collector projects 20 th Street Blackhawk/seminary Landstrom Road Bridges Morgan Street Winnebago Street Water Projects Well 37 VOC Treatment Bell school extension Drainage Southwest Ditch Lapey

52. Public Works - Engineering Division Achievements Employee training in March covered the areas of ADA sidewalk, floodplain management, ArcGIS, erosion & sediment control, OSHA. Attended the Traffic and Highway Engineers and WATERCON conferences Staff member won poster contest at WATERCON and will be attend the national conference to present poster Neighborhood projects bids are under engineers estimate. Sidewalk projects bids are under Engineers estimate.

53. Public Works - Engineering Division Areas of Improvement Improve & increase maintenance to our major creeks Improve stormwater runoff and water quality regulations Continue working to have bid packages be under budget

54. Community and Economic Development Department

55. PRESENTED BY: Vicki Manson, Neighborhood Development Administrator

56. Community and Economic Development Neighborhood Development Scorecard

57. Community and Economic Development Neighborhood Development Achievements Compliance - Continued to carry out activities and employ processes that ensure compliance with federal regulations. Foster partnerships - Continued to make progress towards developing an overall plan to increase Community Housing and Development (CHDO) Capacity. Resource Development - Remained proactive to identifying, seeking, and securing additional resources to address community development needs.

58. Community and Economic Development Neighborhood Development Areas of Improvement Continue to use HUD technical assistance to close out open grants and activities. Continue to seek funding sources that will meet the needs of the community; priority being vacant and foreclosed property. Appropriately staff and budget for the completion of current and next year annual plans, budgets and year end reports; begin the process of the 5-year Consolidated Plan for 2015-2019. Continue to develop the capacity of existing and create new qualified CHDOs.

59. Human Services Department

60. Community Services Division PRESENTED BY: Division Director Jennifer Jaeger

61. Rockford Human Services Department Scorecard- CSBG Direct Services

62. Spike in emergency housing in February and March was due to increase in condemnations by city and county and referrals from Fire Department.

63. Rockford Human Services Department Scorecard- Housing Units that failed first inspection were located at: 1237 Crosby Street 532 North Court 2415 Paradise Blvd Failures were for lack of CO2/smoke detectors, utilities off, minor repairs

64. Rockford Human Services Department Scorecard- Community Health and Engagement

65. Parolee Call-In

66. Rockford Human Services Department Scorecard- Homeless Higher numbers beginning in July, 2012 may be more reflective of improved counting mechanisms as well as a spike in Boone County (July-212). Point in Time reflects persons counted in emergency and transitional shelters, persons in jail homeless prior to entry and persons on the street.

67. Rockford Human Services Department Scorecard- Energy Services

68. ComEd Hardship provides financial assistance for customers with a crisis. In 2012, we earned $34,204.99 for managing these applications, YTD 2013, we’ve earned $4,192.77.

69. Rockford Human Services Department Achievements 85% stability in housing for those receiving rental assistance. Active participation in the RAVEN project WIB Grant application and Drug Free Communities grant application submitted. Improvements Recertify 1,004 PiPP consumers beginning April and finishing by June. Stabilize 2013 funding

70. RockStat Report April 2013 Security Department Sybil Mueller – Housing Policy Manager

71. Rockford Housing Authority AchievementsAreas to Improve Noted decrease in number of criminal arrests for last quarter Working with the Police Department to “revamp” reporting Restructuring Section 8 including the Admin Plan Involvement in RAVEN Fairgrounds will need additional attention Implementation of video monitoring equipment Build relationships with community Reduce calls for service Continued improvement to community concerns Positively affect non-resident arrest rates Refining truancy program Involvement in RAVEN

72. Rockford Housing Authority Security Dashboard BlackhawkBrewingtonBuckbeeFairgroundsMidvaleNorth MainOlesenOrton KeyesPark TerraceSummit GreenTotal Criminal Arrests on RHA Property Benchmark149025033263083 201313709023164054 **Benchmark is the average of 2010-2012 (Jan.-March Only) **Score is based on a standard deviation of previous 3yrs data Greennormal Yellowwarning Redout of normal range

78. RHA HQS Inspection Report HQS Inspection Report - January 2013 Number of Inspections Completed265 Number of Inspections Passed213 Number of Inspections Failed34 Number of Inconclusive Inspections18 HQS Inspection Report - February 2013 Number of Inspections Completed290 Number of Inspections Passed223 Number of Inspections Failed42 Number of Inconclusive Inspections25 January Summary: Of the 34 units that failed inspection 24 passed during the follow-up inspection. The owners and the families of the other 10 units have been notified in writing of the results of the inspection. If an owner fails to correct HQS deficiencies by the time specified a notice of abatement will be sent and payment will not resume until the unit passes inspection. All of the 10 failed units are in abatement status. If repairs are not completed during the abatement timeframe the families will be required to move.

79. RESIDENT PROGRAM STATISTICS JAN-FEB, 2013 RESIDENT SUPPORT SPECIALIST STATISTICAL REPORTING DESCRIPTIONDEFINITION PARK TERRACE LOW-RISES BREWINGTON OAKS NORTH MAIN MANOR OLESEN PLAZA NUMBER OF UNITS 283418338 CASE MANAGEMENT Acute Intervention, Welfare Checks, and Resident Interaction 328374397 ADVOCACY TO COMMUNITY SERVICES Link to Healthcare Services, DHS, Medicare, Transportation, Utilities, Education, VNA/DORS, and other Social Service Agencies 315639 APPLICATION FOR SERVICES LIHEAP, Phone Service, Unemployment, Circuit Breaker, DHS Application, Resume's, Social Security, and SSI 1038962 PROGRAMMING Resident Council Support, Health Clinics, Speakers, Field Trips, and Workshops 541929 ADMINISTRATION Research and Monthly Reports 482553 TOTALS 564563580

80. RESIDENT PROGRAM STATISTICS EFF 3/1/13 ROSS PARTICIPANTS - 165 PH RESIDENTS DESCRIPTION Blackhawk, Orton Keyes, Fairgrounds,Scattered Sites Contact/Case Management366 Resources/Services -Employment Resources45 -Job Skills/Clerical Skills Training60 -Vocational Training0 -Tutoring32 Health Care/GED58 College30 Reading Classes24 Early Childhood/Head Start4 Fun Safe Summer0 Birth to 3 Program5 Other534 Community Service277 TOTALS1435 Partnerships Workforce Connection, Rock River Training, Goodwill, Boys & Girls Club, Rockford Valley College, DHS, Love, Inc., Crusader, Heartland Hospice, Literacy Council, and Girls Scouts Family Self Sufficency Program Family Self Sufficiency ProgramActive Participants New Enrollments Post Secondary Class Enrollments Public Housing(LIPH) 4602 total Housing Choice Voucher(S8) 92017 total TOTALS 138019 total

81. QUESTIONS? THANK YOU