1. . Project Plan 1.Project Organization 2.Roles & Responsibility 3.Development Schedule 4.Resource Allocation 5.Cost Estimation 1.Project Organization 2.Roles & Responsibility 3.Development Schedule 4.Resource Allocation 5.Cost Estimation

2. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential. Project Plan 1. Project Organization 20 /28 Project Owner Business Side Bill Higdon Jay Reynolds Bill Higdon Jay Reynolds Project Manager Jim Davis Hangwoo Lee SDSA Consulting Project Leader: Youngrak Cho Web Developer: 2 TBD Web Designer: TBD ABAP: TBD Project Leader: Youngrak Cho Web Developer: 2 TBD Web Designer: TBD ABAP: TBD Steering Committee CSD: Brian Chi Chris Kim SDSA: Sungkwon Kim CSD: Brian Chi Chris Kim SDSA: Sungkwon Kim Technical PM Josh Kim Business Side IS Team Project Leader: Heetae Shin Web Developer: Myungjun Cha Project Leader: Heetae Shin Web Developer: Myungjun Cha

3. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential. Project Plan 2. Roles & Responsibility 21 /28 TitleRole Project Owner -Ownership of this project & give direction of the project -Decision making for mission critical issues Project Manager -Lead the project & day-to-day project management -Gathering & defining customers requirements -Production system roll-out Technical PM -Give direction for system design -Design Review -Test Plan review and supervising the test Dev. Leader -System configuration and function design for each system -Data Modeling and Algorithm Design -Interface between system Design -Database Design -Integration Test & user training -Data Modeling and Documentation Web Developer -Implementation -JSP Coding & Interface Programming SAP Developer -Data Modeling -Program Definition & ABAP Coding -Documentation Quality Engineer-Data collection test Web Designer -Design page layout and graphics (HTML, Images) -User interface design

4. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential. Project Plan 3. Development Schedule 22 /28 PhasesActivity Week * Documentation 123456789101112 Initiation- Project Staffing & PlanningProject Planning Analysis - Current Status AnalysisSystem Configuration - Requirements DefinitionRequirements Definition - To-be ModelingTo-Be Process Design - Navigation DesignNavigation Structure - System Design & DB DesignERD, Storyboard Development - Development - Interface Programming Image, HTML files - Coding & Unit TestingJSP Source Release - Integration Test Additional Requirements - User ValidationUser Manual - System Open & Monitoring

5. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential. Project Plan 4. Resource Allocation 23 /28 RoleName Week M/W 123456789 10101 1212 Optimizer Project LeaderTBD13 weeks Web DeveloperTBD11 weeks Web DeveloperTBD11 weeks SAP Developer7 weeks Communicator Project LeaderTBD12 weeks Web DeveloperTBD10 weeks ProgrammerTBD10 weeks SAP Developer6 weeks KPI Project LeaderTBD11 weeks Web DeveloperTBD10 weeks SAP Developer17 weeks Common PM7 weeks Web DesignerSangsoo Oh9 weeks M/W Total Weeks

6. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential. Project Plan 3. Cost Estimation Resource RequirementDurationTotal (US$) Project Leader6 weeks$38,400 KPI Evaluator MAP Developer6 weeks$33,600 Web Developer9 weeks$50,400 Web Designer4 weeks$0 SAP Developer6 weeks$0 ASC Communicator Service Network Simulator Total32 weeks$122,400 24 /28

7. . Appendix (ASC optimization) 1.Estimate Product Sell-Through Distribution 2.Forecast Service Requests per Region 3.Coverage Simulation & Result Feedback 1.Estimate Product Sell-Through Distribution 2.Forecast Service Requests per Region 3.Coverage Simulation & Result Feedback

8. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential Estimate Product Sell-Thru Distribution 1 1 Procedures Distribute Sell-Through of Each Stores onto Coverage Zip Codes Apply Mathematical Modeling Techniques 60 80 60 80 60 80 100 80 100 80 60 100 60 100 60 100 60 80 100 80 100 80 100 80 100 80 100 80 100 26 /28

9. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential Forecast Future Service Requests per Region 2 2 Procedures Combine Sell-Through Distribution & Error Ratio Extract Regions Exposed to Service Overflow 27 /28 Sell-Thru Distribution Product Error Ratio + Service Requests Forecast

10. Copyright © 2008 Samsung SDSA Inc. All rights reserved | Confidential Coverage Simulation & Results Feedback 3 3 Procedures Extract Sell-Thru for Each Service Zone Distribute Sell-Thru to Each Zip Code (Modeling) Service Forecast & ASC Optimization Base Data Regression by Feedback Repair History & User Registration 28 /28 Marketing Information Estimated Distribution Zip Code 1 Zip Code 2 Zip Code 3 Zip Code n Population Economic Level Region TV Monitor Printer HA Within 5 miles Demo- graphics Product Sell-Thru Within 10 miles Within 25 miles No. of Stores + - Product Quality - Simulation Factor ASC 1 ASC 2 ASC 3 ASC n Service Forecast & ASC Optimization Repair History User Registration Back