1. N5800 XpressMusic For Contact Centres
NOTE: This product has not been publicly launched.
Until the public launch on October 2nd 2008, this is a secret product.
Note:
Some slides contain additional information on the Notes pages.
Screenshots are based on the SW available at the time of writing.
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2. Contents Product data Nokia 5800 XpressMusic touch user interface
Nokia 5800 XpressMusic touch UI input methods
Touch Music Store
Use cases
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3. Objectives for the training
At the end of the training, you will know
the main technical specifications
the main features of
Nokia 5800 XpressMusic
Touch user interface
Touch Nokia Music Store
what you can do with the 5800 XpressMusic
what you can do with the Touch UI
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4. Key selling points Touch
Amazing widescreen touch display – 3.2”, resolution 640 x 360, aspect ratio 16:9, 16 million colours
Perfectly proportional for one hand use – all the telephony and messaging
NOKIA’s intuitive familiar UI, now with responsive touch screen with tactile feedback
Easy and flexible input methods: alphanumeric keypad, full QWERTY keyboard, mini QWERTY keyboard, full-screen handwriting
Play
All your favourite media one touch away with Media bar
Supports Touch Nokia Music Store - optimised Nokia Music Store for Touch devices
Rich audio quality from built-in stereo speakers with surround sound processing
Full-function media player, including graphic equalizer that supports all main digital music formats
Standard size 3.5 mm headphone jack for audio and TV output
8 GB memory card
Share
Choose your favourite four people, promote them to the Contacts bar and see a full recent history of all of your contact with them in one place – SMS, IM, , shared content with Web feeds
Integrated and seamless sharing of pictures with your friends via Share on OVI or other online communities
3.2 Mpix camera with auto focus, dual flash and Carl Zeiss optics
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5. Product data
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6. To open the main menu, press the menu key.
Media key
Charger connector
AV connector 3.5 mm
Micro USB
Secondary camera
Power key
Proximity sensor
Light sensor
Volume/zoom key
Accent band
Earpiece
A-Cover and side band
3.2 MP Carl Zeiss camera and twin LED flash
Cover of the SIM card slot
Touch screen
Cover of the memory card slot
Pen stylus
Stereo speakers
Call key
Wrist strap opening
A-Cover and side band
Deep twin shot frame gives a rich glossiness and an alluring light refracting effect.
Fluid surfaces flow naturally enhancing the feeling of an edgeless and deep window into the devices content.
Touch screen
Touch technology delivers an adaptive UI giving dedicated media experiences focused on spontaneous and intuitive interaction.
A 3.2” widescreen makes viewing immersive and cinematic
Call, End and Menu key
Physical keys lie seamlessly beneath the window giving enhanced tactile feed back to strengthen usability
To open the main menu, press the menu key.
Indicator LED (integrated into Menu key)
Incoming calls, missed calls, SMS alert
Media key
Touch sensitive quick launch key to all media applications (Media bar)
SIM card and Memory card slot
Note that there are separate slots for SIM card (upper) and memory card (lower).
Insert the SIM card into the SIM card slot by pushing it in with the contact area on the card facing upwards and the beveled edge facing toward the device.
Insert the memory card into the memory card slot by pushing it in with the contact area facing upwards. You can hear a click when the card locks into place.
3.5 mm AV, USB and DC
Positioned to allow for direct immediate access for data change and headphone usage.
Accent band. A vivid subsurface accent band generates a powerful high quality visual signature.
3.2 MP Carl Zeiss camera and twin LED flash
Framed with a real metal band providing protection and highlighting the imaging capability
Stereo speakers
Arranged to be optimised in landscape use
Battery cover
Painted in a deep metallic soft touch paint giving a rich tactile contrast to the high gloss side surfaces.
User can remove the back cover by strongly lifting it up from the bottom end of the device.
Indicator LED (integrated into the Menu key)
Capture key
End key
Battery cover
Screen and key lock switch
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7. Comparison to earlier products
N95 8GB as the current best Nokia mobile display:
display: 3.2” mm x 70.4 mm vs. N95 8GB display: 2.8” – 43 mm x 57 mm
resolution: 640 x 360 pixels vs. N95 8GB resolution: 240 x 320 pixels
Comparison to earlier products:
Nokia N800 Internet Tablet (touch UI)
Nokia N810 Internet Tablet (touch UI)
Other XpressMusic devices:
Nokia 5220 XpressMusic
Nokia 5320 XpressMusic
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8. Product specifications 1/2
HSDPA, WCDMA 900/2100, GSM/EDGE 850/900/1800/1900
SW platform: S60 release Taco 5.0 (PPD52.50)
Display: 3.2” nHD 39.6 x 70.4, up to 16M color, Ambient lighting UI
Full touch UI (no ITU-T keys, nor Navikey), stylus, HWR, virtual ITU-T
Home screen (easy way to access preferred services, applications and personal information)
Contacts bar (Person Centric UI)
Haptics with tactile feedback on the touch
Accelerometer for autorotate
Proximity sensor to save power and prevent inadvertent touches
Memory internal/external: Up to 81 MB internal user memory, microSD card up to 16 GB
Bearers and transport
HSDPA up to 3.6 Mbps
WCDMA DL 384 kbps UL 384 kbps
GPRS/EGPRS Class B, MSC 32
Dual Transfer Mode (DTM) class A, MSC 11
Note: A more detailed product specification can be found in the Product Data Sheet for the Nokia 5800 XpressMusic.
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9. Product specifications 2/2
15.5 mm
52 mm
Connectivity
Integrated GPS with Nokia Maps
A-GPS and 3GPP assistance
WLAN
Bluetooth 2.0 (A2DP/AVRCP)
TV-out
USB HS with micro-USB interface
3.5 mm AV and 2.0 mm charger connectors
Media
3.2 mpixel camera resolution, 4 x smooth digital zoom, Gemini led flash. 2nd CIF camera for video call
MP3 player supporting MP3, MP4, AAC, eAAC+ and WMA, progressive download from music player
Media player MPEG-4, H. 263 and H.264 support
Web Browser (OSS), XHTML browsing over TCP/IP, (Java ™ MIDP 2.0)
111 mm
Note: A more detailed product specification can be found in the Product Data Sheet for the Nokia 5800 XpressMusic.
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10. Sales package content Inbox
8 GB microSD card (inside phone)
Stereo headset (AD-54/HS-45)
Stylus plectrum in wrist strap
Device
Extra pen stylus
Device colours:
Red, blue, black: Europe, MENA, APAC, Honkong, Taiwan
Red, black: China
Black: both Americas
Travel charger AC-8/AC-8C
Micro-USB cable CA-101
Protective carrying case
Portable stand
TV-OUT cable CA-75U
BL-5J
MiniDVD with OVI Suite and add-on applications, Short User Guide, QSG, TPO leaflet
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11. Key TPO enhancements summary
Outbox
Wired stereo headset WH-500
Mini Speakers MD-8
Bluetooth stereo headset BH-504
Mini speakers MD-6
Bluetooth Speakers MD-7W
8 GB microSDHC card
Mobile Holder CR-103
Car Kit CK-100
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12. Nokia 5800 XpressMusic touch user interface
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13. Nokia 5800 XpressMusic touch UI
The Nokia 5800 XpressMusic touch user interface is based on the Nokia Series 60 Touch UI, release 5.0.
By default all controls and components support touch UI.
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14. Tactile feedback 1/2
Tactile feedback is a method which gives feedback to the user when the UI has received a touch down event.
Tactile feedback includes tactile vibra feedback and tactile audio feedback, which can be on or off regardless of each other. User has the possibility to switch these settings on/off from Profiles.
Tactile feedback is given immediately when the user touches a predefined UI component.
Tactile feedback (audio and/or vibra) is disabled when a call is coming in and during an active call. Other situations may be designed by applications.
Tactile feedback:
There are three levels for tactile feedback added to off mode.
Level 1. is the weakest level. The feedback does not draw attention, but user notices the difference if it is turned off.
Level 2. The feedback can be noticed, but it is not disturbingly strong.
Level 3. is the strongest level. The feedback can be clearly noticed and is useful in noisy situations.
Basic rules with the default actions include:
Touch down gives a feedback (no feedback when touch is released).
Touch down and drag gives basic tactile feedback from the first touch down event and then sensitive feedback every time when dragging reaches the next item.
Touch down and hold does not differ from the touch down event unless there is key repeat functionality.
Touch down and cancel gives feedback on touch down event on an object even though the touch would be then dragged outside the objects area before lifting.
Changing the focus gives always a tactile feedback.
Transition effects are shown normally when tactile feedback is on. Keypad tones still exist when tactile feedback is used. Tactile audio feedback has the same priority as keypad tones.
There are also situations, which do not generate tactile feedback (some examples listed here):
Tactile feedback is not given when the user touches a dimmed area, for example a dimmed button.
Tactile feedback is not given when the user touches down outside some pop-up component in order to get it closed. For example, when user touches down outside the open Task swapping window.
Applications can decide to have both tactile audio feedback and tactile vibra feedback or only one of them on.
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15. Tactile feedback 2/2 Tactile feedback is used in the following:
Sensors: a double tap on the device by hand provides tactile feedback to the user in case of a successful interaction.
Touch interaction (touch screen): interaction with the touched component has been successful.
The user can choose whether tactile feedback is on or off (different levels are also offered).
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16. Touch UI home screen Activate status pane: Clock Alarms Missed calls
Message inbox
Connectivity manager
Activate clock:
New alarm
Alarms
World Clock
Activate date:
Calendar
Profiles
Dialler
Contacts
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17. Touch UI home screen
Home screen is a UI concept that offers users an easy way to access preferred customer services, applications and personal information directly from the phone’s standby mode.
There are three different home screen themes in Nokia 5800 XpressMusic: Contacts bar, Shortcut and Basic.
The Control pane area displays the shortcut buttons for the Dialler and Contacts applications. Single tapping on the button opens the application. The Dialler and Contacts icons are shown in all the home screen themes.
Home screen shortcuts:
tapping the clock activates clock settings: alarms and world clock as well as date and time settings
tapping the date opens the menu of calendar and profiles
tapping the right upper corner of the home screen activates the clock menu and Connectivity settings.
Only the Dialler and Contacts icons are shown in the Basic theme.
In the Shortcut theme, the following applications appear as default:
New messages
Calendar
Radio
Maps
The default shortcuts may vary depending on the operator variant. The user can always customise all four shortcuts.
Contacts bar is explained in the following slide.
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18. Contacts bar
Contacts bar is a default home screen. It is not customisable.
You can select four favourite people with photos into the Contacts bar.
The Contacts bar is displayed when you have added a contact into the Contacts bar.
You can start the set-up by tapping the Add contact to Home Screen icon on the screen and follow the instructions on the screen.
The Contacts bar home screen has the following details:
Contacts field for image(s) of contacts
Contact tools for communication, settings and closing
Contact log field for communication events of the contact
Web feed field
Additional information:
Contacts field: The Contacts field displays max four images that the user has selected. If the number of contacts is less than four, the Add contact icon is displayed as the last item in the row. Single tap on a contact image shows the Contact tools and Contact log field for the contact.
NOTE: The Add contact icon is a shortcut to the Contact bar set-up.
Contact tools: To communicate with your contact, select the contact and from the following tools:
Make a phone call.
Send a message.
Modify contact information.
Refresh the contact's web feeds.
Contact log field: It includes latest communication events with the selected contact, for example:
missed call, received call, dialled call
unread SMS, read SMS, sent SMS
unread MMS, read MMS, sent MMS
unread , read , sent
Web feed field: The type (title, link, description) of the textual data and the order of the feed items are provided by the RSS service. Updated data is fetched from the RSS service to the phone by tapping the refresh button. When the Contact log field of a contact is opened, the feed rows are updated from the phone. Tapping an item in the feed row opens the RSS Feed Viewer. When a feed has been unsubscribed via Browser, the feed row is removed from the feed field.
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19. Contacts bar - share with your favourite people
Select your four favourite people and promote them to your Contacts bar.
See your friends’ full history by just touching their photo: for example calls and SMSs
Select favourite people
View their shared media
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20. Media bar
Media bar provides an easy way to launch and switch between the selected media applications:
Music player
Gallery
Share online
Video Centre
Web browser
Media bar is launched on the screen by tapping the media bar icon above the display (next to XpressMusic logo on the right upper corner).
Media bar disappears by pressing the icon again. In addition, it closes automatically after 15 seconds if the user does not click on the screen within the boundaries of the media bar.
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21. Media bar – easy access to media applications
Get into media as easily as possible with the media bar on the top right corner of the screen. Media bar is a shortcut to all the media applications.
Music
Gallery
Share on OVI
Video Centre (DL)
Web
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22. Media bar - one-touch access to music
InActive
Also in portrait
Active
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23. Media bar - one-touch access to images and videos
Active
Active
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24. Media bar – one-touch access to share online
Integrated and seamless share with your friends via Share on OVI .
Easily upload and download video content on YouTube.
Also Flickr and other services are supported.
Active
InActive
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25. Media bar - one-touch access to the world of Video Centre
Inactive
Active
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26. Media bar - one-touch access to the web
Active
inactive
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27. Nokia 5800 XpressMusic touch UI input methods
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28. Touch UI input methods
Two handed landscape usage Allows fluid work flows during longer periods of interaction and navigation within media galleries and players.
Single handed portrait usage
Optimised for fast and spontaneous and frequent tasks.
Stylus
A quick to access stylus carried in the battery cover allows precise input for hand writing recognition.
Plectrum
The attached plectrum gives rapid and carefree point input for selecting and navigating while on the move.
Additional information:
Some functions, such as handwriting recognition are designed to be used only with the stylus. The stylus is located in the back cover of the device.
Important: Use only a stylus approved by Nokia for use with this device. Using any other stylus may invalidate any warranty applying to the device and may damage the touch screen. Avoid scratching the touch screen. Never use an actual pen or pencil or other sharp objects to write on the touch screen.
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29. Touch UI text input methods
The Nokia 5800 XpressMusic supports three parallel text input methods to support different interactions and market areas: virtual ITU-T, HWR and VKB. All text input methods work in both orientations (portrait and landscape). All S60 languages are supported.
User can tap any text input field to enter text. Tapping the Input mode (keyboard) icon opens a pop-up window where the user can select the input method: Handwriting, Mini QWERTY keyboard, Full screen QWERTY keyboard, Alphanumeric keypad (Virtual ITU-T).
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30. Touch UI text input methods – ITU-T
Virtual ITU-T keypad for touch variants
Virtual ITU-T (alphanumeric) keypad is displayed on the screen and has been optimised for finger usage.
ITU-T keypad is the traditional mobile phone keypad with 12 basic keys  numeric keys 0 - 9, the Star (*) key and the Hash (#) key.
Virtual ITU-T works both in both portrait and landscape mode.
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31. Touch UI text input methods - HWR
Handwriting recognition (HWR)
HWR provides a convenient input method for stylus-enabled touch variants. By using HWR, the user is able to write letters, numbers and punctuation marks using a natural way of handwriting with the stylus.
HWR supports character by character recognition.
By means of the HWR training feature, the user is able to teach the handwriting recognition engine his/her own way of writing the characters.
Handwriting recognition works in both portrait and landscape mode and is optimised for stylus use.
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD

32. Touch UI text input methods - QWERTY
Virtual keyboard (VKB)
Virtual QWERTY keyboard (VKB)
VKB keyboard is displayed on the screen. The user is able to enter letters, numbers, symbols or punctuation marks by tapping the on-screen VKB.
Virtual QWERTY keyboard works in both portrait and landscape modes. Portrait mode (Mini QWERTY keyboard) is optimised for stylus and landscape mode (Fullscreen QWERTY keyboard) is optimised for both stylus and finger use.
The Fullscreen QWERTY has the same functions as the Mini QWERTY but it uses the whole display area.
Full QWERTY keyboard in landscape mode
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33. Touch UI text input methods - QWERTY
QWERTY - changing orientation from portrait to landscape
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34. Touch UI input methods - tapping
One tap
To open an application or other element on the touch screen, you normally tap it once with your finger or the stylus.
One tap is always used in the home screen status pane, dialler, phonebook, contacts bar, media bar and with the icon grid view.
Home screen
Media bar
Main menu, Applications
Contacts bar
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35. Touch UI input methods - double-tapping
Double-tapping is needed, for example, to open list items in an application. Note that in the list view, the first item is already highlighted as default so only one tap is needed to open it.
To open files in a file list, for example a picture in Gallery, user also needs to tap them twice.
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36. Dialler
Using the on-screen Dialler the user can create phone calls manually by typing in the numbers.
Dialler can also be used to send call concerned supplementary service requests to the network.
Dialer is also used for non-call related actions, such as fetching information from the device itself (IMEI number, software version, inserting a PIN code).
For PIN code only numbers are needed and shown in keyprints.
For the cases where alphanumeric entry is needed also alpha prints are shown.
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37. Touch UI gestures
Drag – slide your finger or the stylus on the screen when, for example, when browsing a web a page
Swipe - slide your finger quickly on the screen. For example, to view the next or previous image in the Image viewer, swipe the image left or right.
Scroll - to scroll up or down in a list that has a scroll bar, drag the slider of the scroll bar up or down. Scrolling speed increases when the finger is dragged further down the display, even outside the Main Pane. Speed decreases when finger is dragged closer to the focus.
Zoom - zooming is done by tapping the screen, which brings up the controls (toolbar + zoom slider).
Additional information
The S60 Browser supports touch-screen input and navigation. In Nokia 5800 XpressMusic the user is able to scroll and interact with web content using the stylus or finger.
Touch support is enabled for:
Panning the web page both vertically and horizontally using the touch-enabled scroll-bars or by dragging the stylus to the edge of the display.
Interacting with hyperlinks, buttons, and other active elements on the page.
Interacting with form elements on the web page. These include select lists, radio buttons, check boxes, input fields, and form submit and reset buttons.
A new touch-specific toolbar with access to common functions, including entering of web addresses/URLs.
Context menus activated by a long tap on an element for quick access to browser features related to that element.
Fast navigation using the Page Overview feature. A single tap moves the user to any area of the page.
Activating menu items, toolbar buttons, soft-keys and other standard S60 UI elements.
Interacting with browser plug-ins.
Opening and navigating the list of bookmarks.
Managing and viewing RSS/ATOM web feeds and feed articles.
JavaScript events related to the page and elements on the page.
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38. Adaptive search in Contacts
A special method has been developed for search use cases in the Contacts application. It is fully language independent.
Only possible next characters are displayed. As more characters are entered more of the list is shown.
Works in both UI orientations.
Tap in
Find field
Enter letter
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39. 5800 XpressMusic touch UI examples
Dialler – launched from home screen
In-call actions
Incoming call
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40. Tips and tricks 1/3
User can remove the back cover by strongly lifting it up from the bottom end of the device.
User can insert the SIM card into the SIM card slot by pushing it in with the contact area on the card facing upwards and the beveled edge facing toward the device.
User can insert the memory card into the memory card slot by pushing it in with the contact area facing upwards. You can hear a click when the card locks into place.
You can change and customise, for example, the ringing tones and message alert tones from the Profiles menu (Menu > Settings > Personal > Profiles).
Shortcuts for clock, profiles, calendar and connectivity can be found from the home screen status (pane) area.
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41. Tips and tricks 2/3
By tapping the clock on the home screen, user can access the clock.
By tapping the profile name or date on the home screen status area, user can access profiles and calendar.
By tapping the empty area on the status area, user gets a status pop-up window where user can access connectivity settings, clock and has detailed information about possible indicators, for example a shortcut to unread messages or Bluetooth.
By long pressing icons on the home screen (for example a profile name, clock), a menu or toolbar hint text appears.
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42. Tips and tricks 3/3
Menu is accessed by pressing the menu key at the bottom of the device.
To switch between open applications, press and hold the menu key.
Accelerometer for UI rotation can be set from Menu -> Settings - Phone -> Sensor settings
To access applications such as the music player or browser at any time, tap the Media key to open the media bar, and select the application.
To change the input method, the user can press the QWERTY icon and the input method list appears.
Input is started by pressing the field where the input is meant to be written.
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43. Touch Music Store
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44. Touch Nokia Music Store
Optimised Nokia Music Store for Touch devices
Lead device is Nokia 5800 XpressMusic
PC support and care policies are the same as for the existing music store devices
Home Page
Search box and Icon
Browse different promotions
3 Item Tool bar for quick access to:
The main page
Your account
Download information 1 2 3
Browser soft keys.
Options will show the standard browser options
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD

45. Three Item Tool Bar – Home Page & Main Menu
Whenever visible you can select X to return to previous page
Search via artist, track or album name
From main menu you have quick access to music store pages
Main Menu
Icon will take you to main menu
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD

46. Three Item Tool Bar - My Account
Selecting the account button on the tool bar will result in two possible screens,
If you are not logged in, this icon will ask you if you want to log in or create an account if you don’t have one
If you are logged in it will show your account details
Click here re download track
My account section of the store, will allow you to see all personal information associated with you account. and to buy credits
Purchased music section will allow you to redownload music if you have lost it (as long as you have licenses left)
Select track name from list of downloaded music
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD

47. Three Item Tool Bar - Downloads
Search
If you have an active download this icon changes to green
Select green arrow to view download details
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD

48. Track View Search for content via artist or track name
Takes you to artist catalogue
30 second clip (greyed out if not connected via WLAN as unavailable
Wishlist
Download button
Shows information about DRM and track
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49. Use cases
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50. Functional user experiences and key use cases
Camera for capturing both spur of the moment still pictures and videos
Create your own entertainment, videos with the latest video editing capabilities (mix still pictures, videos, music, audio)
Share your TV, your videos and your music with TV-out, WLAN (YouTube, Flickr, UGC), BT or through internal stereo speakers
Upload your pictures or videos via internet to YouTube, MySpace etc (HSDPA, WLAN)
Show your pictures and videos on TV with TV-OUT connectivity
Show your still pictures with the slide show mode
Send them directly to your friend (BT/ )
Play your music and videos directly through the internal stereo speakers (3D surround, stereo speakers)
Play your music and videos by connecting to external stereos/speakers (line-out)
Make video calls
Make cheap internet (VoIP) calls
Spot the latest, hot lifestyle, fashion and travel trends via browsing
Check and answer your on the go
IM (Y!, MSN, Google)
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51. Functional use cases - video
On the move scan and browse online media – tag them for later downloading on a PC
Go online using the phone browser and download short video clips from, for example, YouTube or pictures from Flickr.
Download (PC) and store videos into the Media gallery/library. And take away a selected amount to view on the phone.
Rip your DVDs and transfer them from your PC to your phone.
Share the best with your friend. Transfer data from phone to phone.
Vodcast your favourite shows and bring them anywhere with you.
Vodcast = video podcast
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52. Functional use cases - music
Discover music – Nokia brand is used to promote new and upcoming artists.
Download OTA.
Synchronise your existing content with your PC .
Organise
Purchase via PC.
Stream
Receive content from your peers.
Listen to music
with the latest music player
with internet radio
Podcast your favourite shows and bring them anywhere with you.
© Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD