1. Migrant Assistance CT

2. MIGRANT ASSISTANCE The Migrant Assistance activity tab enables AVR and CT Case Workers to manage processes and statuses for migrants under Counter Trafficking programs The MAD processes may be customized according to local program requirements

3. Objectives To process CT Screening & Legal Guardianship/Family Assessment To record eligibility as VoT To add NEW MIGRANT PROCESS To update MIGRANT PROCESS To add NOTES to Screening and Process To update Case Management Notes View Case Notes

4. Prerequisites Case is registered Migrant Activity is equal to MAD Migrant Service is CT User has CT Case Worker

5. Rules Risk Assessment is required for all CT Cases Legal Guardian/Family Assessment is required for unaccompanied minor & can be processed in parallel with Screening and other MAD processes. Non-mandatory questions must be completed in full (no partial answers) Only CT Case Workers have access to screening details If user selects Other, they must enter data in the text box Screening must be completed before a case can be assigned to a movement

6. Process Overview Find Case Open Migrant Assistance Tab Hyperlink to Screening – Default status is Requested Opens new page The 2 nd level navigation (displayed after Interview Detail is completed) 1.Interview Detail 2.Background Information 3.Exploitation 4.Corroborative Material 5.Decision

7. SCREENING Migrant Assistance

8. MANAGE CASE ACTIVITY OVERVIEW

9. Open MAD Tab and click Screening Hyperlink

10. SCREENING – Interview Detail

11. SCREENING – Background Information

12. SCREENING – Exploitation

13. Exploitation – Travel History

14. Exploitation – Means

15. Exploitation – Activity at Destination

16. Exploitation – Participants

17. Exploitation – Type of Exploitation

19. SCREENING - CORROBORATIVE MATERIAL

20. SCREENING - DECISION

21. Screening saved successfully

22. MAD Activity Details

23. [+] ADD NEW MIGRANT PROCESS Migrant Assistance

24. MAD ProcessStatusResult Pre-departure Counselling (default Process for MAD Activity) Not Requested (system-default) Requested Scheduled In Process Not Completed Completed Cancelled Deferred Eligible Not Eligible (for reintegration assistance) Legal Guardianship/Family Assessment (default Process for MAD UAM cases) Requested (system-default) In Process Completed Cancelled Family Able to Receive family Unable to Receive Government Representative Able to Receive Legal Guardian Able to Receive Risk Assessment (default Process for CT cases) Requested (system-default) Not Completed Completed Cancelled Delivered Not Delivered Screening (default Process for CT cases) Requested (system-default) In Process Eligible Not Eligible Reintegration Assistance Plan (default Process for MAD cases) Not Requested (system-default) In Process Process Status Result Matrix

25. MAD ProcessStatusResult Monitoring Reintegration Assistance (default Process for MAD cases) Not Requested (system-default) In Process Reintegration Counselling (User must select to add the migrant process, available only for MAD cases) Requested Scheduled In Process Not Completed Completed Cancelled Deferred Counselled Return Related Information (User must select to add the migrant process, available only for MAD cases) Requested In Process Completed Delivered Cancelled Not Delivered Pre-Departure Assistance (User must select to add the migrant process, available only for MAD cases) Requested In Process Completed Delivered Cancelled Not Delivered Pre-Departure Transit Assistance, Transit Visa Waiver, Arrival/Reception Assistance, etc. is recorded in Case Management > Case Notes & coordinated with the Movement Activity Process Status Result Matrix

26. Add Process

28. Multiple Processes & Notes

29. PRINT NOTES After the processes are saved, the user can select the process Notes to print for a case User should select the Notes to Print and Click on the Print Selected Case Notes link

31. Printing Notes

32. UNACCOMPANIED MINORS Migrant Assistance

33. Legal Guardian/Family Assessment Process If the PA is an unaccompanied minor, Migrant Assistance process adds Legal Guardian/Family Assessment MAD Caseworker must complete Legal Guardian/Family Assessment before the case can be assigned to a Movement

34. Q & A

35. Practical Exercises #1 Complete Minimum Screening #2 Complete Maximum Screening #3 Legal Guardian/Family Assessment, Screening, & Risk Assessment #4 Complete Screening Not Eligible