1. © 2010. RealTime Performance, Inc & Impact Achievement Group, inc. Myth or Reality: Leadership Development ROI An Introduction to the 5As Framework Sean Murray, CEO RealTime Performance, Inc. Lee Klepinger, CEO/President Impact Achievement Group, Inc. Dave Valentine, Leadership & Training Implementation Manager The Kroger Co.

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4. 4 Did You Apply What You Learned? © 2010. RealTime Performance, Inc. & IAG Did Not Apply Training AppliedTraining

5. 5 What is preventing learners from achieving business success? or Organizational Factors © 2010. RealTime Performance, Inc. & IAG Training Factors

6. 6 Organizational Factors = 5As Framework © 2010. RealTime Performance, Inc. & IAG

7. 7 3. Alliance 1.Alignment 2. Anticipation 4. Application 5. Accountability 5As © 2010. RealTime Performance, Inc. & IAG

8. 8 Alignment © 2010. RealTime Performance, Inc. & IAG

9. 9 Road Map – The Silk Road Start End © 2010. RealTime Performance, Inc. & IAG

10. 10 Success Map Competencies Workplace Actions Workplace Results Short-Term Business Goals Long-Term Strategic Goals

11. 11 Success Map Competencies Workplace Actions Workplace Results Short-Term Business Goals Long-Term Strategic Goals © 2010. RealTime Performance, Inc. & IAG

12. 12 Anticipation I will be smarter & more effective. © 2010. RealTime Performance, Inc. & IAG

13. 13 © 2010. RealTime Performance, Inc. & IAG Senior Management This training is critical for our 2010 plan because…

14. 14 Alliance You will learn how to…and when you return we can expect… What will I learn? © 2010. RealTime Performance, Inc. & IAG

15. 15Application © 2010. RealTime Performance, Inc. & IAG

16. 16 Accountability Impact Study © 2010. RealTime Performance, Inc. & IAG

17. 17 Impact StudyInterview © 2010. RealTime Performance, Inc. & IAG

18. 18 © 2010. RealTime Performance, Inc. & IAG Accountability Impact Study Senior Mgmt. Training Dept.

19. 19 3. Alliance 1.Alignment 2. Anticipation 4. Application 5. Accountability 5As © 2010. RealTime Performance, Inc. & IAG

20. 20 © 2010. RealTime Performance, Inc. & IAG Development by Default

21. 21 © 2010. RealTime Performance, Inc. & IAG WORKSHOP Applications Lab and/or ShortCuts WORKSHOP WORKSHOP REINFORCEMENT & ACCOUNTABILITY Tools – Managers Kits Tools – Managers Kits Coaching Coaching Inspire Inspire Organization Values Values Language/Terms Language/Terms Processes Processes Alliance Meeting Applications Lab and/or ShortCuts Applications Lab and/or ShortCuts Development by Design ASSESSMENT Leadership Impact Survey Leadership Impact Survey Harrison Assessment Harrison Assessment Personality Assessment Personality Assessment

22. 22 © 2010. RealTime Performance, Inc. & IAG BIC REINFORCEMENT & ACCOUNTABILITY Tools Tools Coaching Coaching Resources Resources Booster Meeting WORKSHOP Reinforcement The Kroger Co. Values Values Language/Terms Language/Terms Processes Processes Development by Design – Case Study Reinforcement WORKSHOP Booster Meeting WORKSHOP Reinforcement ASSESSMENT Leadership Impact Survey Leadership Impact Survey Harrison Assessment Harrison Assessment Color Code Assessment Color Code Assessment

23. 23 © 2010. RealTime Performance, Inc. & IAG ASSESSMENT Leadership Impact Survey Leadership Impact Survey Harrison Assessment Harrison Assessment Color Code Assessment Color Code Assessment REINFORCEMENT & ACCOUNTABILITY Booster Meetings Booster Meetings Tools Tools Coaching Coaching Resources Resources The Kroger Co. Values Values Language/Terms Language/Terms Processes Processes Development by Design – Case Study BIC Internal Internal Green Leadership Internal Internal FoundationOptions achieveglobal ® achieveglobal ® Advantage Performance ® Advantage Performance ® Leadership Paradoxes Impact Achievement ® Impact Achievement ® Performance Based Coaching Impact Achievement ® Impact Achievement ® The Oz Principle Partners in Leadership ®Partners in Leadership ® Advanced Options Impact Achievement ® Impact Achievement ® FranklinCovey ® FranklinCovey ® Dale Carnegie ® Dale Carnegie ®

24. 24 © 2010. RealTime Performance, Inc. & IAG Self-Assess Identify Skill Gaps Targeted Recommendation Build Development Plan Provide Resources Help employees create development plansHelp employees create development plans Improve the quality of the learning allianceImprove the quality of the learning alliance Hold employees accountable for learningHold employees accountable for learning Provide On-demand ResourcesProvide On-demand Resources Track Improvement

25. 25 © 2010. RealTime Performance, Inc. & IAG Blog Podcast Recommend a Resource Talk with an Expert Identify Skill Gaps Resource Library Build Plan/Resources Video

26. 26 © 2010. RealTime Performance, Inc. & IAG

27. 27 © 2010. RealTime Performance, Inc. & IAG

28. 28 © 2010. RealTime Performance, Inc. & IAG

29. 29 © 2010. RealTime Performance, Inc. & IAG

30. 30 © 2010. RealTime Performance, Inc. & IAG

31. 31 © 2010. RealTime Performance, Inc. & IAG

32. 32 © 2010. RealTime Performance, Inc. & IAG

33. © 2010. RealTime Performance, Inc & Impact Achievement Group, inc. Myth or Reality: Leadership Development ROI An Introduction to the 5As Framework THANK YOU!