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Environmental, Health and Safety You, the Customer and NCH

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1 Environmental, Health and Safety You, the Customer and NCH

2 NCH has a proactive Environmental, Health & Safety (EHS) program with the goal to prevent all injuries, damage to property and environmental impacts. NCH wants you to share in our belief that all accidents and incidents are preventable. To achieve that goal, you must be able to identify and correct hazards on the spot or know where to get help.

3 An Essential Element of NCH’s EHS Process Is Knowledge
This orientation provides you with information about rules and regulations, specific site conditions, safe work practices and NCH’s expectations that you need to know in order to perform your job safely. To work safely, you will have to gather additional information on these topics for every site on which you work. When working in any facility, whether owned by a customer or by NCH, you are expected to comply with all environmental, health and safety (EHS), standards, policies and procedures established by the facility. When your job requires that you work at a customer location, you must consult with the customer about their EHS programs, hazards and accepted practices. You and the customer should agree to comply with the more stringent EHS requirements – the customer’s or NCH’s.

This document covers a variety of Environmental, Health and Safety topics. While some topics may not apply in specific work areas, you must be aware of these issues so you can recognize when they do apply. EHS Value and Policy Emergency Procedures Compliance with Regulations General Rules And Overview Hazard Communication Accidents / Injuries / Emergencies Fire Prevention / Protection Environmental Health Housekeeping Personal Protective Equipment Barricades and Signs Ladder Safety Scaffold Safety Electrical - High Voltage Electrical - Low Voltage Tools Material Handling / Lifting Mobile Equipment Lockout / Tagout Work Permits Specific Training

All NCH employees work in a manner that protects their safety and health as well as our customers’ business operations, their employees and the environment. POLICY: NCH Corporation (NCH), a premier manufacturer and supplier of industrial maintenance and repair products and services, conducts all business activities with integrity in a responsible manner, with the aspiration of safeguarding and protecting human health and the environment.

6 EMERGENCY PROCEDURES Notifications Alarms Evacuation

7 NOTIFICATION In the event of an emergency, many plants will use a paging system, alarm or siren to notify employees and contractors of the following types of emergencies or conditions. You should know the different types of notifications and what to do if a notification is made in any place that you work. Tornado / Hurricane / Earthquake Usually you will be required to report to a designated shelter. Fire / Explosion / Bomb Threat Follow instructions given by Plant Personnel quickly and calmly. Floods / Rising Waters Sprinkler and/or Fire Alarms “Out of Service” May require that you modify or curtail activities.

8 EVACUATION ALARM At some facilities you may be authorized to trigger an alarm in the event of an emergency. Know what to do before an emergency occurs. Instructions may be something like this - Evacuation Alarm System activate the emergency alarm system using the red fire alarm switch located by each exit door evacuate the building and go to the designated assembly area Report to the emergency coordinator in the assembly area – giving your name, work location and reason for activating the alarm. Learn your responsibilities and authority before you start work at any location.

9 EVACUATION PROCEDURE In the event an evacuation is required, remember these steps. Exit through the closest emergency exit door that is safe. Proceed to a designated assembly area, the front of the building or the designated area for Contractors and Visitors. Wait in the designated area and follow instructions provided by emergency response personnel. DO NOT LEAVE the assembly point until instructed to do so. DO NOT ENTER the building unless and until approved by emergency response personnel.

There are many regulations, codes and rules that apply to EHS. You must know the basics of these requirements to do your job safely and you must know who to contact if you need more information. Federal State and Local NCH EHS Policies and Procedures Customer EHS Policies and Procedures As a Contractor or Service Provider, you are expected comply with all applicable governmental, state, and local environmental, health and safety laws, regulations, rules and codes and NCH's EHS requirements and rules. Where NCH requirements and rules are more stringent than the customer’s, NCH regulations and rules should govern your actions. SPEAKER NOTES:

11 GENERAL SAFETY RULES Many facilities have general safety policies not prescribed by regulations. These are important for safe operations and you must abide by these requirements unless they are in conflict with a regulatory requirement. Examples of these requirements include: All contractors must sign-in and pick-up an identification badge at the main lobby upon arrival and sign-out when leaving even if only leaving the property for supplies or lunch. All vehicles and personnel entering or exiting the facility are subject to inspection. Smoking is not allowed except in designated smoking areas. Where fire hazards are great, smoking materials may be prohibited with the plant boundaries altogether.

Possession and /or use of alcohol, illegal narcotics, fire arms or other weapons is prohibited. Jewelry is strictly prohibited – No rings, watches, bracelets, dangling neck chains or earrings, etc. All work activity shall be performed in a manner that will minimize interference with normal operations. Contractor employees shall remain in their assigned work areas unless there is a need to be elsewhere. No loitering in maintenance shop, cafeteria, restrooms, smoke room, etc. Aluminum cans, glass bottles, butane lighters and matches are prohibited.

13 IDENTIFICATION BADGE Many companies, including NCH, require employees, contractors and visitors to have an identification badge for entry and identification purposes. Below are some ID badge requirements common to many manufacturing locations. Every employee is required to have an company issued ID badge to gain entrance and work in the facility. Badges must be worn by the employee at all times and returned to the designated area prior to leaving the facility. Contractors must sign “IN” and “OUT” each time they enter or leave the facility. ID badges often contain important information such as emergency telephone numbers and emergency procedures.

14 IDENTIFICATION BADGE Many companies include important information on the identification badges they issue. Check the front and back of the ID badge to see if it contains the following: Emergency Information such as notification procedures, evacuation procedures, and responsibilities. Personal Protective Equipment required in plant operations General Safety rules for the plant Names and telephone numbers for Emergency, Environmental and Safety / Health Contacts

Many employers require that a Contractor Safety Plan be developed for each awarded contract. These plans usually require you to: Identify specific job hazards and protective measures you will employ to do the work safely Conduct daily or weekly inspections Have the plan posted at the job location or otherwise viewed by employees daily Be returned to the contract representative upon completion of the job

16 HAZARD COMMUNICATION Right to Know MSDS Hazardous Materials

17 HAZARD COMMUNICATION Your Right To Know Some chemicals can pose serious health and safety hazards if you are exposed to them in sufficient quantities. The health or safety effects may occur immediately (acute) or they may occur over a long period of time (chronic). You may not even know you have been exposed to some chemicals because they lack warning properties such as smell or irritation. The best way to prevent adverse effects is for you to know the potential hazards of all chemicals with which you work so you can protect yourself and others. NCH believes that you have the Right-to-Know about these potential hazards and urges you to secure information on the chemicals used in all places you work.  

18 HAZARD COMMUNICATION There are two places you can readily find information on the hazards of the chemicals with which you work – the container label and the Material Safety Data Sheet (MSDS). Container Label Every chemical container must be labeled with the chemical’s identity and its associated hazards. MSDS It is important to always read the MSDS prior to using any chemical. The MSDS contains information of the chemical’s hazards, precautions for safe use and what to do in the event of an emergency. Most employers, including NCH, require a copy of a MSDS for all chemicals brought on site.


20 MINOR INJURIES If you are injured on the job, you are required to inform your NCH supervisor and contract representative as soon as possible – even if it is a minor injury that only requires first aid. They will notify the appropriate persons and determine if a first report of injury needs to be completed. Customers often require contractors to report all injuries or illnesses to them as well. This may be a contractual requirement so check with the contract administrator or your designated contact.

If you suffer an injury or illness that requires more than first aid, you must notify the proper authorities where you are working as well as the appropriate NCH persons. If you suffer a serious injury or you witness the serious injury of another person, you must know how to make the appropriate notifications. Learn the procedure for each facility in which you work such as the example shown below. Locate the nearest phone and call “557” to page the CPR team using the plant intercom system Give the Location of the emergency - use column numbers or give a department name If a First Responder does not report call “9-911” for outside emergency services

Types of Fires Fire Extinguisher Use Flammables Storage

Over 5,000 fires occur in the workplace each day. Every fire has the potential to cause devastating losses to both life and property. You should exercise caution when performing activities that may cause or contribute to a fire. maintain good housekeeping for paper, cardboard, rags, etc. store flammable/combustible liquids in approved containers Inspect electrical equipment daily You should know how to respond if a fire does occur in an area in which you work. Review the site’s "Emergency Action Plan" and "Fire Prevention Plan for details.

Fire extinguishers are rated for the types of fires on which they may be used. The most common types of fire extinguishers are: Type A - for use on wood, paper, dirty rags, etc. – proper housekeeping will help prevent these types of fires Type B - for use on chemical fires (gas, paints) – proper storage of flammables is important to prevent these types of fires Type C - for use of electrical fires – proper inspection and installation of equipment is necessary for prevention of electrical fires Many fire extinguishers carry multiple ratings so they can be used on several types of fires. These will be a designation such as 2-A:10-B:C or 40-B:C.

25 THINGS TO REMEMBER Fire extinguishers should be located throughout buildings and work yards and their locations identified by signs. Remember the word PASS when using a fire extinguisher Pull - the safety pin at the top of the extinguisher. Aim - the nozzle or hose at the base of the fire, standing about 6' - 8' away. Squeeze - or depress the handle. Sweep - gently from side to side until the fire is out. Fire hoses are for fire department use only. If the fire is too large to contain with one fire extinguisher, activate the evacuation alarm and evacuate the building. Proper storage of flammables will help prevent fires.

26 ENVIRONMENTAL Environmental Releases Notification Control and Clean-Up
Waste Disposal Hazardous Waste and Storage

27 ENVIRONMENTAL Releases to the environment (spills, gas releases, etc.) are considered a serious matter at all locations. An uncontrolled release always has the potential to contaminate the ground, surface water or the atmosphere. Spills of any chemical must be reported to the customer’s EHS department immediately, even if the spill is not related to the work you are performing. At no time are chemicals or other materials to be left exposed to the weather since it could result in contaminated runoff to storm drains, the ground or streams.

28 ENVIRONMENTAL When bulk chemicals are taken on-site, the contractor is generally responsible to store the material in designated areas and may be required to provide suitable secondary containment. Disposition of contractor’s chemicals and chemical wastes should be left to the contractor unless other arraignments are agreed upon before work starts. No chemicals are to be disposed of on site. Exceptions require prior written approval from the local EHS Manager and NCH’s Office of Regulatory Affairs.

29 HEALTH Industrial Hygiene Bloodborne Pathogens

30 INDUSTRIAL HYGIENE Industrial hygiene includes those measures and practices taken to protect you from the potential hazards of exposure to chemicals, physical stresses, biological agents and radiations. Substitution of less harmful materials offers the best protection – that is why it is usually better to use water as a cleaner than a solvent. Engineering controls offer the next best level of protection. These include controls such as exhaust ventilation and enclosures. Administrative controls such as reduced exposure time and frequent breaks can be effective when working in hot environments. Personal Protective Equipment (ppe) is the least effective means of control, but often is the best solution for temporary or sporadic exposures. Personal hygiene (keeping your hands, face, and clothes clean and free of contaminants) also keeps your exposure low and prevents you from spreading the hazards to your car or home. None of these controls will work if you defeat them or fail to use them. When controls are provided in the work environment, use them.

31 Bloodborne Pathogens Many diseases are transported through contact with contaminated blood and bodily fluids. You must know about these diseases and take precautions to protect yourself. Anyone who may be exposed to blood or other bodily fluids must be trained on the proper measures to control or prevent exposure. Treat all bodily fluids as if infected, regardless of the injured party.

32 HOUSEKEEPING Daily clean-up Store flammables and combustibles properly Put away all items: hoses, cables, electrical cords, etc. Handling and disposal of waste

33 HOUSEKEEPING Good housekeeping is indicative of a proactive safety attitude and can eliminate the cause of many accidents.   Housekeeping means the neat and orderly arrangement of tools and materials, as well as the proper and timely clean-up of trash and debris.  Always clean up as you go. Everyone’s concentrated efforts will sustain a neater, safer job site.

Store flammables and combustibles in proper containers. Protect all hoses, cables and electrical cords. Ask your supervisor and customer contact if you have any questions regarding the handling and disposal of waste. Housekeeping is everyone’s responsibility.

Hard Hats Safety Boots Safety Glasses Chemical Splash Goggles Face Shields Protective Sleeves and Aprons Hearing Protection Fall Protection Other

Personal protective equipment (ppe) includes all clothing and other work accessories designed to create a barrier against work place hazards. Personal protective equipment shall be kept clean and in good working condition. You should conduct a hazard assessment of each job to determine the appropriate personal protective equipment for the task at hand.

37 PPE GENERAL When using a hard hat or bump cap insure it is clean and in good condition. Do not wear backwards! Wear suitable clothing such as rubber boots, safety-toed shoes, long pants and long sleeved shirts.  You can use face shields with safety glasses and chemical splash goggles – they serve different functions.   Use protective gloves, aprons and sleeves in addition to face and eye protection when chemical splashes are possible. Be careful when removing PPE that may have been contaminated with a chemical and clean them before storing.

Fall protection, consisting of full body harness and shock absorbing lanyards is required when working in areas from which one could fall six (6) feet or more or fall into a hazardous condition.  When grinding or chipping or there is the potential for splashed chemicals, a face shield is required in addition to eye protection. Electrically-rated gloves and flame retardant clothing may be required when working close to energized exposed electrical equipment. Working in other areas may required additional personal protective equipment such as a long sleeve shirt, chemical resistant gloves, respirators, whole body suits, etc.

Color coded signs and barricades are used to identify and isolate hazardous conditions. Yellow - Caution Red - Danger Signs

Yellow is the color code for CAUTION. A yellow sign, barricade tape or traffic cones in the workplace usually indicates you need to be aware of potential hazards in the area. Hazardous conditions may exist - you should proceed with care and get more information before starting work activities.  

Red is the color code for DANGER. A red sign, barricade tape or tag indicates a dangerous condition exists in the work area. Do not enter a “DANGER” barricaded area or operate “DANGER” tagged equipment without authorization Coordinate your planned activities with a knowledgeable, authorized person.

Pay attention to all signs posted throughout the plant. Instructions on all signs are to be observed. Signs are important to your safety. Exit Hot Surfaces No Open Flames Confined Space High Noise Area Hard Hat Area Fire extinguisher No Smoking Sound Horn Blind Corner Eye Wash Safety Glass Area

43 LADDER SAFETY Correct Ladder for the Job Inspection Set-Up Fall Protection

44 Use the Correct Ladder Correctly
All straight ladders must extend at least 36 inches (or about 1 meter) above the landing. Inspect ladders prior to use and do not use defective or broken ladders. Do not use metal ladders around electrical equipment. Do not use stepladders as straight ladders. Never stand on the top rungs of a step ladder. All straight ladders should be set at a 4:1 angle and should be secured (tied) at the top if possible.

45 SCAFFOLD SAFETY Training Inspection Fall Protection

46 SCAFFOLD SAFETY If scaffolding is required, its use usually must comply with OSHA standards for construction. Only trained personnel may erect, inspect, use and dismantle scaffolding. Scaffolding must be inspected before each shift’s use. Appropriate fall protection is required while working on scaffolding.

47 ELECTRICAL WORK Although we all use electricity every day, electrical service in the industrial environment often presents unexpected hazards that require specific precautions to work safely. Even use of common electrical tools can create hazards in the workplace if not used properly. Work around electrical service above 600 volts requires special precautions even if you are not conducting electrical work.

48 ELECTRICAL - HIGH VOLTAGE 600 volts or greater
Unless specially trained and authorized, do not work on or around any high voltage power lines or electrical equipment. Special training is required for all persons that work on high voltage equipment or service. Assume all power lines and electrical equipment are energized.

49 ELECTRICAL - HIGH VOLTAGE 600 volts or greater
Do not work within ten (10) feet of power lines or equipment. Do not have materials, tools, or other objects within ten (10) feet of power lines or equipment. Do not operate mobile equipment within ten (10) feet of power lines or equipment. Do not block access to substations or other electrical equipment. Do not place equipment, store materials, park vehicles, etc., under power lines or within a ten (10) feet of right-of-way of power lines. Do not attempt to exit any mobile equipment if it becomes energized due to contact with a high voltage power line.

50 ELECTRICAL - LOW VOLTAGE greater than 50 volts and less than 600 volts
When working on or around low voltage equipment or service: Do not work on or around any electrical equipment unless you have been specifically trained. Do not store materials or leave equipment within three (3) feet of breaker panels or other electrical equipment. Do not use faulty electrical tools, cords, or other equipment. Do not use metal or other conductive ladders. Do not remove “ground” wires from fences, cords, motors, panels, or other electrical equipment. Always use the correct PPE. Use grounded or “double insulated” tools, cords, and other electrical equipment. Use “ground fault” receptacles and/or cords for all construction activities or in damp or wet locations.

51 TOOLS Hand and Power Tools Inspection Proper Operation Guarding

52 TOOLS Improper use of hand and power tools causes thousands of injuries every year. When using tools remember to: Never by-pass or remove guards; Use the right tool for the job; Properly store all tools after use; Visually inspect the work environment for potential hazards; Visually inspect all tools prior to use; Check the cords for any fraying, cuts or nicks; Inspect tool housing for any cracks or damage; Ensure guards are in place and working properly

Properly handle heavy or bulky loads Lift with legs Mechanical assistance Ask for help

Back injuries can be painful and disabling. They can be avoided by following basic precautions. Lift with your legs because your leg muscles are much stronger than your back. Keep your back straight. Keep the load close to your body. Ask for help with heavy or bulky loads. Ask for mechanical assistance (lift trucks, etc.) when necessary.

Before lifting an item ask yourself these questions: How am I going to lift this? Can I do it myself or do I need help? How heavy is it? Can I make the item smaller or lighter? Do I need to use mechanical equipment? Where am I taking this item? Is it a difficult path or a long distance? What may hamper the lift or is in my path? How will I set down the load?

56 MOBILE EQUIPMENT Pre-Operation Inspections Operation Training

It is a common requirement that pre-operational inspections be completed for each piece of equipment (such as a forklift, elevated work platform, etc.) at the beginning of each shift. Inspection forms or lists are commonly posted on the equipment or at the storage location. If you use customer’s equipment and they do not use a pre-operational inspection form, you may use a NCH provided inspection checklist if it is applicable. Using equipment such as a forklift requires that you are Certified. If in doubt - ask!

If the mobile equipment is fitted with headlights, they must be turned on when the equipment is in use. Vehicles with rollover protection must be equipped with seatbelts. If seatbelts are provided, you must use them. Fall prevention or protection is required in all aerial lifts. Obey all posted speed limit and stop signs.

Types of Aisles In many workplaces, aisles are marked for a specific use. Pay attention to markings on the floor – they may indicate that certain aisles are intended for a specific use only. Here are some common examples: Narrow Gray Aisle: Pedestrian ONLY Wide Gray Aisle: Mobile Equipment Wide Red Aisle: Spotter-Required to move equipment in this area

60 Training and Physical Assessments
MOBILE EQUIPMENT Training and Physical Assessments All persons operating powered mobile equipment must have current operators training and approval for each type of equipment they operate. All employees operating powered mobile equipment must have a current medical clearance.

61 LOCKOUT / TAGOUT LockOut / TagOut Locks Group LockOut Training

62 LOCKOUT / TAGOUT Lockout or Tagout procedures must be used when and where any employee may be exposed to the unexpected energization or startup of equipment or release of hazardous energy. This requirement applies to all workplace activities such as constructing, installing, setting up, adjusting, inspecting, modifying, and maintaining and/or servicing machines or equipment. These activities also include lubrication, cleaning or unjamming machines or equipment and making adjustments or tool changes.

63 LOCKOUT / TAGOUT When Lockout or Tagout procedures are required, all employees working in the area, operating the equipment or performing the work must be trained. Affected employee - An employee whose job requires him/her to operate or use a machine or equipment on which servicing or maintenance is being performed under lockout or tagout, or whose job requires him/her to work in an area in which such servicing or maintenance is being performed. Authorized employee - A person who locks out or tags out machines or equipment in order to perform servicing or maintenance on that machine or equipment. An affected employee becomes an authorized employee when that employee's duties include performing servicing or maintenance covered under this section.

64 Locks used for lockout operations
LOCKOUT / TAGOUT Locks used for lockout operations Each person using a lock to secure a piece of equipment from service must have an individually-keyed lock. Each lock must have a label with the company and individual’s name attached. Only the individual to whom the lock is assigned shall have the key. All energy sources must be locked out before work is initiated. All personal locks come and go daily with the owner.

65 LOCKOUT / TAGOUT When more than one person must work on a piece of equipment, a Group Lockout must be performed. Each person working on a piece of equipment must have their own personal lock installed while working. A hasp or similar device may be used to accept multiple locks. A group lock box may be used if more locks are required. Do not depend on another employee’s lock to protect you!

When a piece of equipment is being serviced by employees from several companies, both the equipment owner and the contractors must ensure that all employees performing Lockout / Tagout have current training; review their respective Lockout / Tagout procedures with all employees working on the equipment; Ensure that primary responsibility is vested in an authorized employee.

67 WORK PERMITS Welding or Burning Excavating or Digging Roof Access
Confined Space High-Voltage Electrical

68 HOT WORK Welding or Burning
Almost all businesses require a “Hot Work Permit” before using an open flame, spark producing tool or when welding or cutting. When planning to conduct Hot Work, expect to always have a charged fire extinguisher present at the job review the work area for flammables / combustibles establish a fire watch Secure a permit from the customer’s local authority

The primary hazard of trenching and excavation is employee entrapment and injury from collapse of the surrounding soil. Additional hazards include: working with heavy machinery; manual handling of materials; working in proximity to traffic; overhead and underground power-lines; and underground utilities, such as natural gas. Soil analysis and cave-in protection is required when trenching or excavating in unstable soils or when the depth is (5) feet or deeper. ALWAYS ask for information and permission before digging!

70 ROOF ACCESS Working on roofs typically requires a minimum of two (2) people and a form of communication (i.e. radio, phone, etc.) Fall protection is required if approaching within six (6’) feet of a roof’s edge or open holes such as skylights, ventilation shafts, etc. Never enter a roof area without being apprised of the hazards and securing permission from the owner.

71 CONFINED SPACE Do Not Enter any area marked “CONFINED SPACE”!
All entries into confined spaces require special training and equipment to ensure that the area is safe to enter, stays safe to work within and that entrants can be rescued safely if conditions change.

72 SPECIFIC TRAINING As mentioned through out this presentation, comprehensive training and testing is required before you are qualified to conduct specific work, use specific equipment or work in specific areas. Examples of when specific training is required include: Lockout – Tagout work Spill Cleanup Hazard Communication Confined Space Bloodborne Pathogens Electrical High-Voltage Forklifts Respiratory Protection Fall Protection Training and testing must be documented by your company and may be requested by customers for whom you work.

73 CONCLUSION NCH Corporation supports a proactive Environmental, Health & Safety (EHS) program with the goal to prevent all injuries, damage to property and environmental impacts. Your personal involvement is critical to achieving this goal. Please contact your Supervisor or your customer EHS contact with any questions or concerns you may have about working safely. You can find the telephone numbers and addresses for NCH EHS contacts as well as useful links to information on the MyNCH website – just look for links to NCH Regulatory Affairs or go to The web site also contains an extensive library of informational material for you to use. Just look for the Resources link.

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