1. Whereever you are in the world, we speak your language... Büyükdere Cad., No:93 Kat:5, 34387 Mecidiyeköy, İstanbul T:0212 212 02 40 pbx F:0212 211 08 15 E: universal@universaldil.com.tr www.universaldil.com.truniversal@universaldil.com.trwww.universaldil.com.tr 30 years of international experience and expertise in language services Language Services and Publishing Inc.

2. Universal Language Services and Publishing Inc. holding a leading position among translation and other language service agencies, renowned in both Turkey and abroad, having a network of nearly 3000 specialised translators, meeting its clients needs and expectations on time, providing professional and reliable services. Language Services and Publishing Inc.

3. Professional management, network of specialist translators, and a perfectionist, systematic and disciplined approach to translation Our principles have not changed for 30 years... We speak your language... Integrated services from translation to printing, from design to publishing and from project management to localisation and solution partnership. Unique approaches and tailor- made solutions A vast knowledge built from 30 years experience dealing with world class businesses in Turkey and abroad. Professional and ethical values applied throughout all phases of work without customer discrimination Language Services and Publishing Inc.

4. 30 Years of International Experience, Knowledge and Expertise in Language Services and Publishing... Translation Coordination Document assessment and terminology build-up Incoming Work We accept your texts and other work via e-mail, courier service, cargo or post Translation Planning Customised translation planning Delivery Translation delivery in any format available Verification of Translation Accuracy Standard, multiple checks before delivery Editing - Proofreading Editing and proofreading of translation for language and terminology Translation Highly specialised, expert translators... Language Services and Publishing Inc.

5. Client-focused and Integrated Services Translation and Language Services Project Management Services Language Consulting Services Solution Partnership Designing and Printing Services Publishing and Publication Production Services Website Services Language Services and Publishing Inc.

6. Translation and Language Services Translation Interpretation (Consecutive & Simultaneous) Online Translation Multi-language Services Language Services and Publishing Inc.

7. Translation Services Translation from/into 22 languages with a network of 3000 expert translators residing in Turkey and abroad Translation and editing of an extensive range of business, academic, technical and legal documents (in 200 fields), including specifications Compliance with relevant quality standards and dedication to client satisfaction Notary-certified or sworn translator-certified translations Language Services and Publishing Inc.

8. Interpretation Services Consecutive and simultaneous interpretation services by dynamic and professional: Tour guides Consultant interpreters Specialised interpreters Language Services and Publishing Inc.

9. Technical Support Services We also offer technical equipment (audio/video) and organisational logistic and consulting services for international meetings, seminars, conferences, panel meetings, site/factory visits, face-to-face business meetings and telephone or video conferences. Language Services and Publishing Inc.

10. Online Translation Services Specialty in 200 subject areas 7/24 online translation services Digital speed Competitive rates Send your documents via e-mail by filling in an Online Translation Order Form available on our website at www.universaldil.com.tr. Once you approve the time of delivery and rate for your work, your translation will be dispatched to you online (or in any other format of your choice). Language Services and Publishing Inc.

11. Multi-language Services As a result of globalisation, which: diversified linguistic communications, increased the importance of multi-linguistic services, and facilitated the movement of goods and services internationally, Universal started to offer multi-language services to multinational Turkish corporations. Language Services and Publishing Inc.

12. Project Management Services Project Management is defined as using at least two services at the same time. These services include: Document translation Text writing, editing, proofreading Localisation Graphical designing and applications Pre-printing and printing services Publication and production services Language Services and Publishing Inc.

13. Language Consulting Services With its vast experience and knowledge in this field, Universal offers the following services: Identification of clients needs Purchase/sale of services Creation of demand-driven employment Selection and purchase of software/hardware, and Professional solutions in education. Language Services and Publishing Inc.

14. Designing and Printing Services Prior to the creation of a publication (such as books, catalogues, brochures, reports, etc.), Universal offers: Translation, Text writing, Editing, in the production stage, Designing/application, Colour separation, Printing services. Language Services and Publishing Inc.

15. Publishing Turkish Legislation in English Serving professionals as a reference resource for 22 years, User-friendly with replaceable pages Updated terminology 15 volumes covering 15 different laws Subscription system Dictionaries & Other Reference Publications Dictionaries compiled in 20 different subject areas. Production and publication of scientific reference books Academic Publications Production and printing of textbooks for academies and technical schools Language Services and Publishing Inc.

16. Publication and Production Services With its : Integrated infrastructure, Professional team, and Vast experience, Universal meets the publication and production needs of professionals, academics as well as of its clients wishing to publish books and similar publications in their respective fields. Language Services and Publishing Inc.

17. Website Services Concept Planning and Creation Content Building (text writing and translation) Website Designing & Updating On-line, real-time website design through sales teams, agency/ dealer networks, key accounts and suppliers. Language Services and Publishing Inc.

18. Your Solution Partner Dedicated to client satisfaction, Universal has fully integrated its infrastructure and become the reliable Solution Partner for numerous large organisations from a wide variety of industries, including: Financial Auditing and Consulting Firms Advertising and Public Relations Companies The Media Informatics Organisations Chambers of Industry & Commerce, Associations, Unions Law Offices Publishing and Printing Houses Organisations Purchasing Translation and Publication Services... Language Services and Publishing Inc.

19. Our References Public Institutions and Non Governmental Organisations World Bank-sponsored Textbooks of Technical High Schools of the Ministry of Education Seka Plant in Balıkesir Istanbul Metropolitan Municipality Privatisation Administration Ziraat Bank Turkish Ministry of Tourism Istanbul Chamber of Commerce TURSAB Governor Office, Tokat Insurance Audit Board Cerrahpaşa School of Medicine Private Sector Automotive - manufacturers, importers and by-product manufacturers Electronics - manufacturers and importers Textile - manufacturers and machinery Banking and finance companies Law – law offices, courts Informatics - telecommunication, hardware, software companies Foreign trade companies Construction companies Mining and metallurgy Advertising and public relations Aviation Some of the public and private organisations for which we provide services: Language Services and Publishing Inc.

20. Our References Public Institutions and Non Governmental Organisations MESS Education Foundation Tuzla Anatolian High School – a Japanese funded Project Kağıthane Anatolian Occupational High School – a French funded Project Turkish Airlines Foreign Trade Undersecretariat Central Bank of Turkey Banking Regulation & Supervision Agency ILO Private Sector Manufacturers of medicines, cosmetics, medical appliances Educational organisations Animal husbandry and forestry companies Architectural and decoration companies Food producers Climatisation companies Quality management and consultancy companies Petroleum and petroleum by- product manufacturers Electric power and environmental companies Tradefair companies Language Services and Publishing Inc.

21. We speak your language... Büyükdere Cad., No: 93 34387 Mecidiyeköy, İstanbul T: 0212 212 02 40 pbx F: 0212 211 08 15 E-mail: info@universaldil.com.tr http://www.universaldil.com.tr Language Services and Publishing Inc.