1. Mid-Rivers COMMUNICATIONS Calling Features

2. Mid-Rivers COMMUNICATIONS Existing Call Call Waiting BEEP….BEEP…BEEP… (2 nd Caller Trying to Ring In) 2 nd Caller (On Hold) Returned to Existing Call Press FLASH again to return to 1 st call, or wait for 2 nd caller to hang up. Press FLASH to place the 1 st call on hold and accept the 2 nd call.

3. Mid-Rivers COMMUNICATIONS Incoming Call to (XXX) XXX-XXXX Call Forwarding After several rings, the call is forwarded to a different telephone number. Ring! 1 2 3 Forwarded Call to (YYY) YYY-YYYY Ring!

4. Mid-Rivers COMMUNICATIONS Call Return Your phone rings, but you are unable to answer it in time. The number of the last person who attempted to call is dialed automatically. Ring! Lift the handset and dial *69 to automatically return the call. Ring!

5. Mid-Rivers COMMUNICATIONS 1 st Call is Established Three-way Calling Press FLASH again to conference the 1 st caller with the 2 nd caller. Press FLASH to place the 1 st call on hold and then dial the 2 nd call. 1 st Caller 2 nd Call is Established (On Hold) Conference 2 nd Caller

6. Mid-Rivers COMMUNICATIONS Priority Ringing Create a list of up to 6 numbers that you want to ring differently from others. (519) 684-2233 (202) 555-9945 (433) 251-3177 … When someone on the list tries to call, your phone will ring distinctively so that you know it is a priority call. Regular ring is replaced with special ring: Priority Caller (433) 251-3177 calls your phone number: Ring!

7. Mid-Rivers COMMUNICATIONS A telemarketer tries to call you… CallGUARD Ring! CallGUARD intercepts the suspicious incoming call, blocking the caller from directly ringing your telephone. CallGUARD then plays a message warning the caller that you do not accept calls from telemarketers.

8. Mid-Rivers COMMUNICATIONS A friend tries to call you… CallGUARD Ring! CallGUARD “might” intercept the incoming call, blocking the caller from directly ringing your telephone. A legitimate caller can press 1 to identify they are not a telemarketer. Then the call will ring through to your telephone. Ring!

9. Mid-Rivers COMMUNICATIONS Call Screening Create a list of up to 6 numbers that you want to block. (345) 332-3392 (925) 455-6731 (724) 874-2222 … When someone on the list tries to call you, they hear an announcement saying that you are not accepting calls at this time. “Not Accepting Calls…” Unwanted Caller (724) 874-2222 dials your phone number:

10. Mid-Rivers COMMUNICATIONS VOICEMAILSYSTEM Incoming Call(s) Voice Mail If you receive more than one call at the same time, or your line is already busy, incoming calls are forwarded to an automated answering service. Ring! Your greeting is played for the caller. After the tone they can leave a message for you to review at your convenience. Ring!

11. Mid-Rivers COMMUNICATIONS Repeat Dialing By dialing a special code, your phone will continuously dial the number that is busy. When the party you are trying to call finally hangs up, your phone will ring to notify you that a call to that person has been established. You may lift the receiver to talk with that person, provided they answer. On another call (busy) Ring! You try calling someone, but the line is busy. How can you know when they are off the line? Ring! Hello!!

12. Mid-Rivers COMMUNICATIONS Incoming Call Caller ID On the second ring, the caller’s name and/or number will be displayed. Ring! 1 2 3 The Caller ID information is stored in the Caller ID unit for future reference.

13. Mid-Rivers COMMUNICATIONS Preferred Call Forwarding Create a list of up to 6 numbers that you want to have forwarded. (235) 382-4392 (903) 255-6781 (667) 811-9881 … When someone on the list tries to call you, the call is automatically forwarded to the number you have specified. Specified Number Call is forwarded to: Preferred Caller (903) 255-6781 calls your primary phone number: