3. What was the biggest the biggest problem of our of our FPS? at that time

5. No strategic goals

6. No processes

7. Huge risks

8. No time for strategic change

9. 3 years the risks to wipe out

10. 3 years processes to build up

12. What is What is the biggest the biggest problem of our of our FPS ? nu

13. How How do we do we the people we need need ? find

14. Demography Competencies

15. legal sociological economic actuarial socio-economical demographic pedagogic communicational technological competencies

16. legal sociological economic actuarial socio-economical demographic pedagogic communicational technological competencies + languages

17. how did we find Before, the people we needed ?

18. Employment security State pensions

21. How sexy employer become to ? a

22. culture, it’s stupid the !

23. Me My life

24. Where do you work?

25. When do you work?

26. How do you work?

30. ? Where? at work at home home at work

31. (Nearly) work at home can everyone

34. The The work must must servant servant the civil follow

37. Complete digital Complete digital files

38. from application till electronic signature Complete digital Complete digital files

39. Where? at work at home home at work

42. In our FPS nearly nearly everything everything measured is

43. … even … even the the CEO’s CEO’s office office

50. 50 m 2

51. Price per square meter per year 270 euro

52. 13.500 euro a year

53. 3% of his time

54. The higher higher in the in the hierarchical hierarchical structure you are you are

55. the the bigger is your office The higher higher in the in the hierarchical hierarchical structure you are you are

56. and the less less you are present the the bigger is your office The higher higher hierarchical hierarchical structure you are you are in the in the

57. boss function Can a ? without an office

59. Answer e-mails Analyze cases Hold meetings Concentrate oneself Have confidential interviews Drink coffee

60. to do Answer e-mails Analyze cases Hold meetings Concentrate oneself Have confidential interviews Drink coffee has nothing The place in which we with hierarchy with hierarchy

61. to do Answer e-mails Analyze cases Hold meetings Concentrate oneself Have confidential interviews Drink coffee has everything The place in which we with activity with activity work

62. e-mails Answering is possible here but also at home

63. cases Analyzing is possible here but also at home

64. meetings Holding is possible here but also at home

65. coffee Drinking everywhere here and also at home

66. and… om redenen van privacy verboden te betreden having confidential meetings ?

67. A difficult difficult meeting will be will be preferable preferable here held

68. A nice meeting will be will be preferable preferable here held confidential

69. In our FPS everything everything measured is nearly nearly

70. Monday Tuesday Wednesday Thursday Friday January february march april mai june july august september october november december 6 o’clock 7 o’clock 8 o’clock 9 o’clock 10 o’clock 11 o’clock 12 o’clock 13 o’clock 14 o’clock 15 o’clock 16 o’clock 17 o’clock 18 o’clock 19 o’clock 20 o’clock never more than 54% at their desk

71. This is mine

72. Clean desk

73. the taxpayer for all that who pays no doubt And mister, ? that is ! tell us now

75. 70% office space

76. 6 million euro every year

77. 70% office space 6 million euro every year new environment 10 million euro only once

78. it’s only paper

80. When?

81. Does the timeclock happy ? make

82. You will reach the results agreed upon.

83. QuantityQualityAttitude

88. What bosses do we want ? kind of

92. ideas think about what your people crazy And mister, these ? tell us now

94. benchmark together with 8 federal organizations

95. Our people do nearly all by themselves We do nearly all by ourselves

96. 183 NoVo people 15 consultants

98. NoVo organisation Infrastructure & Dynamic office Culture shift & Result orientation Digitalisation & Mobility of work Customer orientation Communication & Cooperation

99. Program management Intern NoVoResult Extern Intern NoVoDO Extern Intern NoVODIG Extern Intern NoVoClient Extern Intern NoVoCom Extern ICT P&O Budget Logistics Comm PMO CEO Steering commitee

103. And tell us now what Belgian citizens can do with all these crazy ideas, mister ?

104. We reach more than the results agreed upon

105. productivity

106. Ask Graydon

109. 90%

111. -78%

112. - 80%

114. Control does does not not our culture Command & belong to

115. trust trust respect &

119. everything is ok So … ?

120. linear linear savings

121. Linear savings are disastrous part 1

125. 125

128. What is to be ?done

130. each government ? do do What will

134. part 2 Linear savings are disastrous

135. Credits are spread well