1. 01-07-2014Working towards Zero AA Maintenance Fault mitigation at AA. MEMS system.

2. 01-07-2014Working towards Zero AA Maintenance  4 Fixed wings - 2 rotor wings  23 Engines  350.000 pax  10 km / -50C / 780 km/h  20 staff members.

3. 01-07-2014Working towards Zero

4. 01-07-2014Working towards Zero Systems  EASA(eu)– TDA(dk) – QA(aa)  Processer og systemer  A-Z Tasks easy life.  100% = Perfect ?  No  “Normal” errors

5. 01-07-2014Working towards Zero “Wack-em all”

6. 01-07-2014Working towards Zero MEMS Maintenance Error Management System  I have made a mistake  What ?  How ?  Eliminate repetitive faults  The major contributing factors  For free “Culture changes”

7. 01-07-2014Working towards Zero MEMS How!  Green light  The Message out  Staff support  Feedback

8. 01-07-2014Working towards Zero MEMS  1 mentor og 4 support members  63 reports  1 year report study  09 Februar 2010  5 key behaviors

9. 01-07-2014Working towards Zero The 5 Keys

10. 01-07-2014Working towards Zero