1. Organisational Structure Report
Published date:
December 2019
Next publication:
December 2020
Organisational Structure Report

2. Organisational Structure
Group Operational Structure
• Woolworths Holdings Ltd or WHL Group (interchangeably referred to as the Group in this report) is a South African-based business, one of the Top 40 companies listed on the JSE, in the Diversified Retail sector, since 1997
As at the end of June 2019, the Group’s portfolio consisted of 1,576 stores, located in 14 countries
WHL CEO : Ian Moir
WSA CEO : Zyda Rylands
Woolworths South Africa offers primarily private label products, with selected fashion, beauty, homeware and food ranges. Financial services are provided through Woolworths Financial Services, a joint venture between Woolworths Holdings Group Ltd and ABSA Group Ltd, with ABSA owning a 50% + 1 share. The board is constituted with directors from both the Woolworths Holdings Ltd and ABSA Group Ltd, with direction on credit policy, risk, and funding aspects received from ABSA and direction on customer integration from the Woolworths Holdings Ltd
The Group, headed up by CEO Ian Moir, oversees three major trading brands:
Woolworths South Africa (Woolworths or WSA) based in Africa and trading in South Africa and a further 11 countries in sub-Saharan Africa
David Jones (DJ) based in Australia and trading in Australia and New Zealand
Country Road Group (CRG) based in Australia and trading in Australia, New Zealand and South Africa
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3. Organisational Structure
Woolworths South Africa (WSA)
Vision
“To be our customer’s favourite retail brand”
Purpose
“The difference that inspires and cares”
Values
“Our difference is rooted in our values”
"I have been privileged to work for this business for 37 years. Over half of these have been as Chief Executive or Chairman. My early years were largely spent in architecting and building our Food business, which I am pleased to say stands out as one of the great food businesses of the world."
Simon Susman, Woolworths Holding Ltd Chairman

4. Organisational Structure
Trading Brands
Description
Selling Area
Target Shopper
Ranging
Offering the convenience of an integrated Woolworths shopping experience across fashion, beauty, home, foods and financial services.
These stores are typically, though not exclusively, located in shopping malls
Full-line flagship ±10,000m2
Mid-tier
±1,600m² to ±3,500m²
Middle-to-Upper income group
LSM
8 – 10
Widest range of food, clothing and accessories, gifting and homeware, now including a full café / restaurant in some of the stores
Differences in ranging and merchandising depend on location
Convenient stand-alone Food stores offering a range of good food carefully selected to meet the needs of the local shopper.
Stores are typically located in residential areas on or near commuter routes
Stand-alone food convenience
±300m² to 1,200m2
Large food supermarket
±1,800m² to 2,500m2
A stripped-down, range of foods and grocery essentials, with emphasis on pre-prepared meals and convenience
Full-range of food products and services e.g. coffee shop, sushi bar inter alia
Forecourt mini stores in a JV with Engen offering shoppers 24-hour access to Woolworths key convenience food items.”
Real convenience in a secure environment
±40m2
Convenience WW Food items at the same price as WW Food stores
Offering shoppers the convenience of online shopping – now with 24/7 shopping capability using the in-app shopping functionality within the integrated WW mobile app
N/A
A broad range across Fashion, Beauty, Homeware and Food, all at the in-store till price

5. Organisational Structure
Directorate: WHL Board of Directors and Company Secretary
Name
Designation
Appointed
Simon Susman
Chairman: Non-independent, non-executive director (retires 2019 AGM – honorary president)
1995
Hubert Brody
Deputy Chairman: Independent, non-executive director
2014
Ian Moir
Group Chief Executive Officer
2010
Zyda Rylands
Chief Executive Officer: Woolworths SA
2015
Reeza Isaacs
Group Finance Director | Investor Relations
2013
Samuel Ngumeni
Group Chief Operating Officer
2011
Zarina Bassa
Independent non-executive Director (Lead Independent Director 2019 AGM)
Tom Boardman
Independent non-executive Director, Lead Independent Director (retires 2019 AGM)
David Kneale
Independent non-executive Director
2019
Nombulelo Moholi
Independent non-executive Director; Chairman of the Social and Ethics Committee
Thembisa Skweyiga
Andrew Higginson
Independent non-executive Director (British)
2012
Belinda Earl
Independent non-executive Director (David Jones and Country Road Group – Australia)
Christopher Colfer
Clive Thomson
Independent non-executive Director (Business leadership and finance
Chantel Reddiar
Group Company Secretary
2016

6. Group Chief Executive Officer Group Company Secretary
Organisational Structure
Directorate: WHL Executive Committee
Group Chief Executive Officer
Ian Moir
Group Finance Director/Investor Relations Reeza Isaacs
Group Chief Operating Officer Samuel Ngumeni
Group Company Secretary
Chantel Reddiar
CEO: Woolworths South Africa Zyda Rylands
CEO:
David Jones
Country Road Group
Scott Fyfe

7. Organisational Structure
Shareholdings
WHL Group have a diverse shareholder base with 58,571 shareholders of whom 91% are public and 9% are non-public. 27% are based offshore
The largest shareholder in WHL is the Government Employees Pension Fund (14,1%)
Over the past 5 yrs, WHL Group returned R12.52bn in dividends, with an average dividend yield of 3.9%
* Held on behalf of their clients
** Beneficial shareholders

8. Adrienne Osberg | Retail Analyst