1. Enterprise Capability Maturity with SentryOne

2. The One Platform for Physical, Virtual, and Cloud Performance.
SentryOne™ empowers Microsoft data professionals to monitor, diagnose, and optimize performance across physical, virtual, and cloud resources. The SentryOne platform delivers seamless integration for all of our solutions, enabling users to determine the true cause of performance issues, and reduce consumption and infrastructure costs.

3. Just Announced!

4. New SentryOne Portfolio
John: Review product suite (sentence or 2 per product, just enough to explain primary function)
Kevin: SentryOne has acquired the software business of Pragmatic Works, 
Pragmatic Works Software (PWS) employees have joined the SentryOne team
SentryOne has not acquired the consulting and training business of Pragmatic Works: those businesses have joined our Global Partner Network +

5. The One Platform for Physical, Virtual, and Cloud Performance.
Free Resources
The One Platform for Physical, Virtual, and Cloud Performance.
Free e-books
In these books, you will find useful, hand-picked articles that will help give insight into some of your most vexing performance problems. These articles were written by several of the SQL Server industry's leading experts, including Aaron Bertrand, Paul White, Paul Randal, Jonathan Kehayias, Erin Stellato, Glenn Berry, and Joe Sack.
Websites
SQLPerformance.com provides innovative and practical solutions for improving SQL Server performance.
SentryOne.com/Resources offers an inside look into the world of SentryOne with videos on query tuning and product demos, white papers, ebooks, and tech briefs.
Blogs.SentryOne.com is where you can find all of our team members’ blogs as well as important information about the latest updates to SentryOne software, SQL Server and server performance issues.

6. Your Presenter Kevin Kline Principal Program Manager, SentryOne
Microsoft Data Platform MVP since 2003
Contact Info
Twitter
Blog :
LinkedIn :

7. What is the Capability Maturity Model?
A proven industry framework to improve product quality and development efficiency for both hardware and software
Describes the maturity of an IT organization in 5, same as predecessor CMM
Emphasis on business needs, integration and institutionalization
CMMI (Capability Maturity Model Integration) is a proven industry framework to improve product quality and development efficiency for both hardware and software
- Sponsored by US Department of Defence in cooperation with Carnegie Mellon University and the Software Engineering Institute (SEI)
- Many companies have been involved in CMMI definition such as Motorola and Ericsson
- CMMI has been established as a model to improve business results

8. CMMI (Capability Maturity Model Integration) is a proven industry framework to improve product quality and development efficiency for both hardware and software
- Sponsored by US Department of Defence in cooperation with Carnegie Mellon University and the Software Engineering Institute (SEI)
- Many companies have been involved in CMMI definition such as Motorola and Ericsson
- CMMI has been established as a model to improve business results

9. CMMI (Capability Maturity Model Integration) is a proven industry framework to improve product quality and development efficiency for both hardware and software
- Sponsored by US Department of Defence in cooperation with Carnegie Mellon University and the Software Engineering Institute (SEI)
- Many companies have been involved in CMMI definition such as Motorola and Ericsson
- CMMI has been established as a model to improve business results

10. Information Mgt Maturity Model
What level are you?
Level 4
Level 3
Value
IT as strategic business partner
IT and business metric linkage
IT/business collaboration improves business process
Real-time infrastructure
Business planning
Service
Level 2
IT as a service provider
Define services, classes, pricing
Understand costs
Guarantee SLAs
Monitor and report service availability
Capacity mgt
Proactive
Level 1
Analyze trends
Set thresholds
Predict problems
Monitor end-user response time
Automate
Mature problem, configuration, change, asset and performance mgt processes
Reactive
Level 0
Fight fires
Inventory
Desktop sw distribution
Initiate problem mgt process
Alert and event mgt
Monitor component availability
Read more about the Capability Maturity Model and Database Maturity Model at Gartner and at the Software Engineering Institute.
Chaotic
Ad hoc
Undocumented
Unpredictable
Multiple help desks
Minimal IT operations
User call notification
Manage IT as a Business
Service and Account Management
Service Delivery Process Engineering
Operational Process Engineering
Tool Leverage

11. Prescriptive Analytics
CMMI – 5 Maturity Levels
Prescriptive Analytics
Process performance continually improved through incremental and innovative technological improvements.
Level 5
Optimizing
Advisory Conditions
Level 4
Quantitatively
Managed
Processes are controlled using statistical and other quantitative techniques.
Process Maturity
Benchmarks Baselines
Level 3
Processes are well characterized and understood. Processes, standards, procedures, tools, etc. are defined at the organizational (Organization X ) level. Proactive.
Defined
Dashboard
Level 2
Managed
Processes are planned, documented, performed, monitored, and controlled at the project level. Often reactive.
Level 1
Initial
Processes are unpredictable, poorly controlled, reactive.

12. MDO Methodology | Monitor. Diagnose. Optimize.
Go from reactive database firefighter to proactive performance tuner and trusted advisor. O
Proactive D
Optimize
This is the framework we use at S1 when we advise our customers on how to go from a reactive to proactive state of database management. If you’re a consultant or have your own remote DBA service, this should be familiar to you.
You'll see on this continuum we have Reactive on the far left and Proactive on the far right. Most data pros are somewhere on the left before starting to use SentryOne.
Reactive “Days full of hope and fear”
When you're in a reactive state - DBAs are coming into work and have days "full of hope and fear". If there is a problem, by the time I know about it, “there are multiple people who cant work, medical records that can’t be accessed, and the business is losing time and money”. By the time the problem reaches our data pros, it’s completely overwhelming. Businesses stuck in reactive mode struggle to retain their DBAs who can’t move forward in their careers and can’t affect change in the organization
The goal is to move your clients to that proactive state. – so you are monitoring the info they need and getting them to a proactive state
This is the crux of a remote DBA service.
Diagnose 5
Enhancements
Advisory Conditions
Baselines
Event chains
Fragmentation analysis M 4
Business Requirements
Compliance reporting
Cloud/Power BI content pack
SQL Server data mining 3
Specific Performance
Dashboard
Top SQL
VMware/Hyper-V
SSAS
Query analysis ( Plan Explorer) 2
General Performance
Dashboard
Calendar
Alerts
Top SQL
Monitor 1
Visibility
Dashboard
Standard reports
Outlook-style event calendar
Reactive

13. Behaviors Optimizing Quantitatively Managed Defined Managed Initial
Maturity Level
Process Characteristics
Behaviors
Focus on "fire prevention";
Optimizing
Focus is on continuous
quantitative improvement
improvement anticipated and
desired, and impacts assessed.
Quantitatively
Managed
Process is measured
and controlled
Greater sense of teamwork and inter-
dependencies
Reliance on defined process. People understand, support and follow the process.
Defined
Process is characterized
for the organization and
is proactive
Managed
Process is characterized
for projects and is often
reactive
Over reliance on experience of good
people – when they go, the process
goes. “Individual Heroics.”
Process is unpredictable,
poorly controlled, and
reactive
Focus on "fire fighting";
Initial
effectiveness low – frustration high.

14. Summary Download Plan Explorer! http://sentryone.com/plan-explorer
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Mature enterprise IT organizations exhibit certain qualities and behaviors.
The CMMI provides a roadmap to enterprise maturity.
SentryOne can ease the pain and make it easier to mature.
Learn more about CMMI at