1. August 12, 2005
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2. Systems Integration Practice
Muralikrishna K.
Vice President – Systems Integration
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3. Safe Harbor
Certain statements made in this Analyst Meet concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2005 and quarterly report on Form 6-K for the quarter ended June 30, These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company.
August 12, 2005
© Infosys Technologies Limited
Slide 2

4. SI – The strategic hedge against the continuous pressure on delivering value in the industry
Derive higher-value from offering Productized Solutions
Create higher-value beach-head in high-value technical consulting
Expand footprint by expanding end-to-end services and innovative pricing models
August 12, 2005
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5. Systems Integration group at Infosys
Parameters
Achievement
LTM June 05 revenues
$ m
Employees
650
Delivery Locations
Bangalore, Hyderabad, Chennai and Pune
Onsite – Offshore Mix
45 : 55
2 year CAGR
241%
Resources
SI Enablement Program defined for skill development & professional growth
More than 33% staff with 7+ years of experience
More than 60% staff with professional certification
Customers
Solutions & single-window approach increased client mind-share
Solution approach gives an opportunity to experience the project ahead.
Resulting…
New client acquisition - 8 new accounts added thru SI services/solutions in FY06 Q1
Significant follow-on revenue opportunities for Custom development, migrations & managed services
August 12, 2005
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6. Our service offerings Service Offering IT Strategy
Enterprise Architecture Advisory
Application Portfolio Simplification
Legacy Modernization
Performance Engineering
Infrastructure & Security Consulting
Catalytic IT
Data warehouse / Business Intelligence
Solution Stacks
Enterprise Identity Management (IDM)
Enterprise Information Portal
Enterprise Mobility
Accelerate Deployment & Migration
Infrastructure Operational Efficiency (IOE)
Enterprise Content Management (ECM)
Business Continuity Planning & Disaster recovery
Accelerate – design and setup of SOE, deployment of new MS licenses across desktops and servers, office suite, Image engineering and management
IOE – Migrations and consolidation of Servers (IIS, file and print servers), Domains (Active directory, Netware), Messaging (MS exchange, Lotus Dominoes, Groupwise), Collaboration, Databases (Oracle, SQL Server, MS Access, Informix, Sybase), SMS rollouts, Security
Application Porting Services – compatibility, Porting, Packaging and distribution
Deployment Agreement mirroring EA of MS
Linux/Unix platform migrations – applications, databases, servers
New ones: Branch office solution, Enterprise System Management (HP OPenview, SMS, Tivoli)
August 12, 2005
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7. Differentiators... Customizable Solutions Automation
Solution tailored for specific client need
Highly scalable and repeatable solution
Leveraging technology center of excellence
Customizable Solutions
Automation
Delivery leverages in-house built proprietary tool sets integrated with third party tools
End-to-end solution capability
Robust Framework & Processes
Proven processes and frameworks to optimize the program lifecycle
Leverages industry frameworks like Microsoft Solutions Framework (MSF) and The Open Group Architecture Framework (TOGAF)
Solution specific training / certification
Go-to-market alliances
Brings unique combination of platform expertise and Infosys multi-platform & execution skills
Effectively engage with partners to increase opportunity conversion ratio
Strategic Partnerships
Scalability to serve any geography
Leverage various time zones to deploy remotely and achieve higher productivity, efficiency and advantage
Global Deployment Center
August 12, 2005
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8. Challenges and Strategies
Continuously positioning solution-specific expertise
Competing with product vendor professional services group
Rapid subsuming of solution features into future product versions
Narrow window of opportunity for solution innovation results in commoditization
Competition from local service vendors & large product vendors
Strategies
Solutions approach, and continue to evolve with emerging trends
Innovative pricing models, e.g. unit level pricing model
Field level relationship with alliance account teams
Investing in organic growth with solution specific certification
Innovative pricing – business related metric operating on a rate card Vs an effort based per unit.
August 12, 2005
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9. Case Study 1: Technology Refresh (Accelerate)
Client Background
The client is a leading bank and financial services provider in North America serving consumer, small businesses, corporate and institutional markets. The client had banking centers across the nation and was the main customer-facing channel for banking transactions.
Business Drivers
OS/2 no more supported by IBM
Standardized Operating environment across Banking centers
Hardware standardization
Stable environments for customer facing channels
Efficient Collaboration channels
Refresh Program Statistics :
Infosys successfully migrated…
Banking centers – sites (1700 more sites planned)
Servers – 4200 servers (1800 more servers to be migrated)
Workstations – (16500 more workstations to be migrated)
Peripherals: (network printers, Check readers, Validators)
Technology
Platforms : Windows 2000, Windows XP
Tools: Visual C++, Visual Basic, PERL, VB Script
Customized utilities: Deployment Dashboard, Issue Tracker
Automated Server Setup
August 12, 2005
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10. B2E Improvement – New Employee Portal
Case Study 2 : Enterprise wide Portal & Identity Management implementation - Large Utility company
End to End SI Services
Program Management
Architecture
User experience design
Implementation
Capacity planning
Governance and Process models for Portals / IdM
OCM
Advanced Process Automation, Integration, and Services
High
Enhanced and Integrated B2C portals
ARCH - Adv Common Portal Arch Framework
- BI Tools, Collaboration & KM Tools, Portal Analytics, Delegated Admin…
Common B2B Portal
Total size till date
$ 4.5 M
Peak team size of 35
1 year and 8 months
B2E Improvement – New Employee Portal
Value / Capability
ARCH - Base Common Portal Architecture Framework
- Portal, Identity Management, EAI, Mobility
Establish Governance
Low
Base Architecture and B2E Functionality
Progression is not linear as initiatives are in parallel
2003
2004
2005
2006
August 12, 2005
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11. Thank You
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