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IT Considerations for Implementation of eTemplates

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1 IT Considerations for Implementation of eTemplates
Clinical Content & Reuse December 2019

2 IT Subject Matter Expert Role in Implementation of eTemplates
When implementing the TransCelerate's eTemplates, a recommended best practice is to include a Business Systems Analyst role(s) on the core implementation team.   The primary focus of this role will be to gain knowledge of the eTemplates and influence implementation.   Ideally, this role would sit in the IT organization. While there may not be a heavy IT “lift” with implementing the eTemplates, there does need to be a strong collaboration between the business and IT to ensure appropriate release management and support are in place.

3 IT Subject Matter Expert Role – Key Skillset
Knowledge of eTemplate capabilities Knowledge of IT components and architecture of eTemplates to influence implementation  Proficiency in the use of Microsoft Word Familiarity with regulatory authoring, the use of templates, and knowledge of the inter- relationships of content between document types Technical understanding of Extensible Markup Language (XML) and its role in digitizing content Knowledge of authoring environments such as SharePoint, Documentum, Vault, etc. Strong communication, interpersonal, teamwork, and self-management skills

4 IT Subject Matter Expert Role – Key Responsibilities
DURING IMPLEMENTATION Engage business Power Users of eTemplates to align on template tasks, processes, training, and support requirements Ensure implementation of eTemplates aligns with Sponsor architecture guidance IT SME responsible for validating implementation Partner with business Power Users of eTemplates to develop guidance documents Create/maintain custom libraries RELEASE MANAGEMENT Monitor TransCelerate release roadmap for eTemplates Plan and communicate upcoming releases for eTemplates to business and IT partners Perform impact assessment of TransCelerate eTemplates releases Facilitate release testing and implementation as well as deployment communications SUPPORT Manage IT support in resolving eTemplate issues; work with business Power Users of eTemplates to document issues, perform root cause analysis, and identify resolutions/workarounds Submit, track, and report metrics for eTemplates Maintain assets for eTemplates in a version controlled repository MISCELLANEOUS Gather and communicate feedback and future requests for eTemplate enhancements to TransCelerate Participate in Sponsor change control/governance body for eTemplates

5 Thank you


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