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LiveRamp Data Onboarding
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Agenda 1 2 3 LiveRamp Overview Data Onboarding Overview
Data Onboarding Use Cases
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LiveRamp Overview
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The Challenge in Resolving Identity
Device ID 4500d Cookie ID 5699zk7fb42 Cookie ID 9O582Lk3 Cookie ID 4978d8lk Cookie ID: 89f73kpn Cookie ID 48y9lk76 Cookie ID IDFA Jayden Smith Alex Taylor Jayden K. Smith 143A 55th New York, NY JK Smith (650) J. Smith 55 Post San Francisco (650) Jay Smith 10 Main St Arkansas
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Identity Resolution IdentityLink: Xj5m9b
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How does LiveRamp’s graph work?
Liz S. Wilson 20 Stag Dr Chicago, IL E. S. Jones 10 Main St Plano, TX E. S. Wilson 20 Longhorn Ave Chicago, IL Secure, one-way de-identification IdentityLink XY1011abc ABILITEC ID abc12345 Liz Jones 123 Sunrise Ave Plano, TX Ph: Elizabeth Jones Cell Phone: Elizabeth Wilson 20 Longhorn Ave OFFLINE IDENTITY OMNICHANNEL ID
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IdentityLink Enables Brands to Deliver on People-Based Marketing
Targeting Measurement Personalization Data Strategy With IdentityLink, use people-based targeting strategies to increase the effectiveness, efficiency and reach of your marketing campaigns With IdentityLink and people-based measurement, identify actionable new insights and increase the accuracy of your measurement/analytics Use IdentityLink to send customer data to content optimization platforms for real time personalization to increase relevancy and achieve higher sales conversions With IdentityLink, leverage our data store for augmenting your 1st party data with 2nd or 3rd party people-based data to improve measurement, targeting or personalization
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Why work with LiveRamp? Scale & Accuracy Focus Security & Data Ethics
Flexibility Largest addressable deterministic identity graph for the open web Highest accuracy and match rates in industry for online recognition and deterministic matching 100% focused on SaaS-based cross–channel identity resolution Accuracy and scale of our identity graph is being constantly improved Data is anonymized to protect consumer privacy within a LiveRamp Safe Haven® Secure, safe and segmented environment for processing of data Secure data transfer with SOC2 certification Controls governing responsible use with a dedicated security and privacy team Integrations with more than marketing applications, publishers and data providers Advertising ID Consortium for people-based programmatic advertising
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Data Onboarding
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What is Data Onboarding?
CRM Data Phone Name Postal Your customer Offline Online Identified Data
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How Onboarding Works in More Detail
Send PII-based offline customer data sets to LiveRamp LiveRamp anonymizes the PII data and matches to an IdentityLink, LiveRamp's anonymous, people-based ID Via LiveRamp’s Match Network, matched IdentityLinks are translated to partner-specific cookies, mobile IDs, and/or IdentityLinks LiveRamp sends online data to 550+ platform partners for online activation 1 2 3 4 CRM Data Transaction Data 3rd Party Data Offline Online Destinations IDL123 Measurement Programmatic Search Mobile Offline Online Online Display Video Match Network Social Advanced TV LiveRamp’s Match Network leverages partnerships with websites and mobile apps to deterministically match IdentityLinks to online identifiers. Affiliates
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Data Onboarding Use Cases
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Targeting Overview Make people-based marketing part of your targeting strategies to ensure you’re targeting people - not just cookies and devices Most Common Use Cases: Activate Offline Audiences Digitally Audience Suppression Omnichannel Marketing
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Targeting - Activate Offline Audiences Digitally
BENEFITS WITH LIVERAMP: With IdentityLink, activate people-based offline customer records to target them via digital channels (i.e. Facebook, Google, addressable TV, mobile, social, etc.) Increase revenue and campaign ROI by targeting offline customers digitally vs. direct mail or phone Expand marketing reach by activating offline audiences Deliver a customer centric experience with consistent messaging across devices/channels WHAT YOU CAN DO Target catalog subscribers without addresses via a digital campaign (e.g.. Social and addressable TV) Target lapsed customers with in-store coupons via digital channels (e.g. social, mobile) Target brick and mortar retail customers with digital promotions (e.g. addressable TV, mobile)
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Targeting - Audience Suppression
BENEFITS WITH LIVERAMP: With IdentityLink, remove select people-based audience segments from online marketing campaigns (i.e. Search, Display, Social, YouTube, etc.) Increase campaign ROI and sales conversion rates by creating people based suppression files Target audiences more likely to convert by excluding lower responders Create a better experience by ensuring customers don’t receive ads for products they just purchased WHAT YOU CAN DO Suppress high risk prospects from insurance display advertising campaign Remove customers who made a recent in-store purchase from online or offline campaigns Suppress a household for campaigns advertising a recently purchased household item
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Targeting - Omnichannel Marketing
BENEFITS WITH LIVERAMP: With IdentityLink, reach the same user across multiple devices (e.g. smart TVs, desktop, laptop and phone, etc.) and channels with consistent messaging and creative Increase revenue and ROI with an omnichannel people-based marketing campaign Create a people-based customer centric experience Deliver consistent messaging and creative across all channels and devices WHAT YOU CAN DO Upsell online shoppers by subsequently retargeting them with an online ad across devices Target customers who received direct mail with the same promotion through addressable TV and display advertising on mobile and desktop Target other destinations your existing customers are visiting to support a new product launch (e.g. Search, Social, TV, etc.)
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Thank You
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