1. Common Technical Issues & Resolutions
OKCL

2. framework cycle Solar worm Biz-client OPEN ERA ERA Explorer OES Backup
Solar is a web portal which is used for center details information
Solar
worm
Biz-client
OPEN ERA
ERA Explorer
OES
Backup
Use for learning and exam backup through ERA and OES (very important )
Worm is a software use for sever & client machine upload to solar
OES conduct The Exam for and e-test , Mock Test, OS-CIT final exam , Bed and D.El.Ed
Use for admission purpose of
OS-CIT course
ERA explorer is a specific ERA browser for OS-CIT course study
eLearning Revolution for All ( used for leaner for learning OS-CIT course

3. Solar Content Table Process
Add Bank details in solar
Steps: Solar login/Network Partner/Operation/Reg Bank Account Details ( 3 accounts can be added in solar )
Select network then click on operation
Click on Register Bank
Click on disable
Fill up bank details then Click on submit
Fill up bank details then Click on submit

4. Payment process and generate mandate in solar
Select finance button then click on Payment
Select NEFT/RTGS check box
Put the NEFT deposit Bank amount then click on proceed to payment

5. Select mode of payment online or offline
Click on generate Mandate

6. Amount transfer to solar E- wallet
If mandate was already created wait for 24 hours after deposit
then click on confirm transaction next transfer to e- wallet

7. Overview Solar Web portal and learner add, delete , list , edit

9. OS-CIT Re – Exam application and payment process in Solar
Click on Re-exam application then select exam event and add leaner
Click re- exam fee payment then select leaner and confirm

10. Worm issue Solution Problem Invalid IP address at worm client
Both server and client Window firewall off
Antivirus firewall off
check network connection

11. MAC address not found at worm server
Install LAN/ Ethernet Driver
Enable LAN Adapter

12. Solar Technical issue Solution Problem
Showing negative (–) intake in solar
Upload server and client machine in solar
submit server and client machine in solar
wait for approval of server and client machine in solar

13. ERA Installation Error
Problem
Solution
Install required minimum 1 Gb free memory error
Update to 4GB RAM
Showing This Error

14. ERA Activation Error Solution Problem Showing This Issue
An error occurred while collection PC in formation
This machine upload to solar and submit
Showing This Issue

15. Microsoft .NET is required to installed and updates
Kindly install .NET 4.0 to above

16. Learner validity Expired to ERA candidate login
solar login then select course and batch after submit
click on send to OPEN ERA. After that a popup will come with learner sent successfully to OPENERA
Go to ERA LF Login & download course with learner data then again and Start Learning

17. OES Technical Issue Problem Solution
Security certificate error with OES
Install OES fix and Refresh Browser

18. Connection with the local server could not be established
Turn off Windows Firewall and antivirus firewall then put the computer name
Check both server and client network connection
For Example

19. OES Database connection Error
GO to run Then Type services. MSc
OES Database connection Error
My SQL /OKCL OES service is started
Showing This Error

20. OES data not upload
Go to Task Manager and Processes then select java running all file End Task then again OES admin login upload to data
OES data uploading Error

21. How to Download ERA Explorer .Exe
For downloading the ERA Explorer Setup , please click on the below link .

22. New ERA activation issue
Showing This Error (THIS COMPUTER DETAILS ARE NOT AVAILABLE/APPROVED THROUGH SOLAR)
New ERA activation issue
Local Server Machine Upload To Solar Through Worm Software And Submit, Wait Some Time To Approved This Machine then activation ERA
Don’t Change Any Peripheral Component In Server Machine
For Ex –RAM/HDD/MB/LAN/
Before running ERA server(console)don’t Connect any peripheral component

23. Center Activation File Not Available
SHOWING THIS ERROR
Center Activation File Not Available
Local Server Machine Upload To Solar Through Worm Software And Submit, Wait Some Time To Approved This Machine Then Activation ERA
At least/Minimum One Learner Should Be Taken Admission/Confirmed

24. Alcreadiness.mkcl.org

25. OS-CIT Tools and software Download link
MS office 64 bit –
MS access data base engine –
MKCL updater 4.3 link –
MY SQL Repair tools –
TAC path file link –
ERA Explorer link –
ERA framework link –

26. Thank you