DCS Americas Employee Safety Orientation

DCS Americas Employee Safety Orientation

Introduction – SH&E at AECOM
Welcome to AECOM! This course is an introduction to our Safety, Health, and Environment programs. Please refer to the Safety, Health, and Environment page on Ecosystem or contact your Safety Representative as your encounter health and safety situations, require health and safety information, or training not contained in this course. DCS Safety Orientation

AECOM’s Vision for Safety, Health, and Environment
“Safety for our employs and partners is a core value for AECOM. Our 95,000 employees around the world work in a variety of environments. And each of us shares a common responsibility – whether we work at a project site or in an office – to do our part to ensure a safe workplace, to protect property and to protect and preserve the environment.” – Mike Burke, AECOM Chief Executive Officer Out goal is to lead our industry in Safety, Health, and Environment (SH&E) by committing to zero incidents in the workplace. DCS Safety Orientation

When you complete this course, you will be able to:
Understand the AECOM culture of caring. Manage incidents and near-misses. Identify a variety of health and safety practices and techniques. Prepare for an emergency. Access the Alert Driving training and decide if you need to take it. DCS Safety Orientation

This section examines:

What is the SH&E Program?
It is a tiered system. Tier I is the Policy Statement. Tier II are global AECOM procedures. Tier III are geography-specific procedures. Tier IV are Business Unit or Project Level procedures. DCS Safety Orientation

What is the SH&E Program?
It is Safety for Life. Derived from AECOM’s Core values, the ultimate goals of our “Safety for Life” program are simple – to prevent work-related injuries or illnesses, damage to property and/or equipment from our activities, and adverse impacts to the environment from our ongoing projects or operations. Our nine “Life-Preserving Principles,” will drive AECOM to proactively commit to achieving these goals View these guiding principles on the next screen. DCS Safety Orientation

AECOM Nine Life-Preserving Principles
Demonstrated Management Commitment – Our executive senior and project managers will lead the SH&E improvement process and continuously demonstrate support and commitment. Employee Participation – Our employees will be encouraged and empowered to become actively engaged in our safety processes through their active participation in safety committees, training, audits, observations, and inspections. Employees will be encouraged to participate in health initiatives and adopt a healthy lifestyle. Budgeting and Staffing for Safety – Our safety staff will be competent, fully trained and qualified to provide technical resources to our internal and external clients. A budget to support safety activities will be included in project proposals. DCS Safety Orientation

AECOM Nine Life-Preserving Principles (contd)
Pre-Planning – Our design, engineering, project and construction management staffs will deploy effective risk mitigation efforts to design, plan, and build safety into every project. Pre-project and pre-task planning will be an effective tool in protecting our employees and the environment. Contractor Management – Our project staff will work closely with out sub-consultants, subcontractors, contractors, and Joint Venture Partners to provide a safe work environment for employees and members of the public. Our goal of SH&E performance excellence will be equally shared by all project participants. Recognition and Rewards – Our employees will be recognized for their efforts in working safely and their support of our safety efforts. DCS Safety Orientation

AECOM Nine Life-Preserving Principles (contd)
Safety Orientation and Training – Our employees will be provided with effective safety training in order to identify and mitigate hazards in the workplace to prevent injuries to themselves and others who may be affected by their actions. Incident Investigation – Our managers and safety professionals will investigate all recordable incidents and serious near misses to identify contributing factors and root causes in order to prevent a reoccurrence. Lessons learned shall be identified, communicated, and implemented. Fit for Duty – Our employees are responsible to report to work each day fit for duty and not to pose a health and safety hazard to themselves or others. DCS Safety Orientation

Health and Safety at AECOM
Every group has a culture that reflects the group’s accepted values and practices. The culture helps the members of the group determine how they should dress, act, and work. DCS Safety Orientation

Health and Safety at AECOM
The culture of caring of a group is much like the general culture. It reflects the safety values accepted by the group. DCS Safety Orientation

Introduction – At Risk Behavior
The Culture of Caring is made of three components: Behavior (following procedures, using PPE) People (abilities, knowledge, personality) Environment (tools and equipment, housekeeping, weather) The material in this course covers the methods AECOM uses to ensure a strong Culture of Caring in al three areas. We will begin with Behavior. DCS Safety Orientation

Which aspect of Culture of Caring do you think you have the most control over? Behavior People Environment Yes, behavior. Studies show that at-risk behaviors contribute to over 90% of all incidents. Behavior is the correct answer DCS Safety Orientation

We know that we risk injury each time we make an unsafe choice. So WHY do we make the choice? While our behaviors are shaped by the potential for injury, other factors include: Deadlines and time pressures. Distractions and forgetfulness. Lack of knowledge and training. The influence of the people around us. Overconfidence. Stress. Habit. Positive consequences. DCS Safety Orientation

When the likelihood of injury seems small, our natural tendency is to make choices that risk injury, if it means that we can meet a deadline or save some energy. Incident Rates: That is why AECOM uses a Behavior Based Safety program. The goal of Behavior Based Safety is to reduce or eliminate at risk behavior Our organizations that implement Behavior Based Safety programs reduce their incident rates by an average of 72% after five years. DCS Safety Orientation

How do we do that? We start with 4sight, AECOM’s award winning safety process. The process helps us harness behavior to prevent injuries by keeping hazards from becoming incidents. It is focused around four simple questions. What am I about to do? Have I mentally stepped through the task? Do I really understand the task? Have I done this task before? What could go wrong? What could move, slip, or fall? Does the equipment need to be checked? Could something spill, splash, or leak?? What could be done to make it safer? Should I get help with the task? Do I have the right tools or equipment? Do I need to review the Task Hazard Assessment/Procedures? Do I have the proper training? Is a safe work plan in place? Do I know what to do if there is an emergency? What have I done to communicate the hazards? Have I spoken to my team about the hazards? Have I informed others in the area? Does someone need to know where I am and what I am about to do? DCS Safety Orientation

Ask the 4sight questions before you begin any task. It may take some practice at first, but after a while it will become second nature. You may be surprised at how much more effective you become at preventing incidents and injuries! DCS Safety Orientation

Hazard recognition is a tool to help you recognize records during the 4sight process. When you use hazard recognition you class hazards into four categories. Environmental Chemical Motion Energized Systems Categorization helps you identify all the hazards that are present. DCS Safety Orientation

Health and Safety Responsibilities – Who is Responsible?
Creating a safe workplace requires commitment from every level of the organization. Everyone should practice 4sight and hazard recognition. AECOM Management Project Managers You Fellow Workers Office Safety Representative DCS Safety Orientation

Additionally, every person at AECOM has the authority and the responsibility to stop work if imminent risks to safety are encountered. Once the unsafe situation has been resolved, work can continue. DCS Safety Orientation

AECOM Management works to: Protect employees. Only accept work that can be performed safely. Support he AECOM Safety Program by: Providing positive reinforcement for safe behaviors. Stopping and correcting at-risk behaviors. Planning for the budget and staffing. Comply with regulations. DCS Safety Orientation

AECOM Project Managers works to: Establish and maintain safety requirements to protect: Employees. Public. Subcontractors. Environment Create a Health and Safety Plan for all projects. Meet client health and safety expectations. Obtain technical support from health and safety professionals. Promote and reinforce safe behaviors. DCS Safety Orientation

You and your fellow employs should:: Work safely by following the: 1) AECOM Safety Program, 2) AECOM Project Health and Safety Plan, and 3) Client health and safety requirements. Report: 1) Unsafe work conditions, 2) Near misses 3) Injuries and 4) All other environmental health, and safety incidents. Perform only work for which you are qualified and trained. Demonstrate your concern and commitment to your co-workers’ safety by intervening if you observe at-risk behavior. If you feel the safety of people or the environment is jeopardized, you have the right and a responsibility to stop work until the situation has been corrected. Report all stoppages. DCS Safety Orientation

AECOM Safety Representatives work to: Provide support for : Training. Medical surveillance. Health and safety management. Incident reporting. Serve as the point of contact for safety communication. Maintain safety records DCS Safety Orientation

Health and Safety Responsibilities – Review
Match the following job titles to the bullets below – AECOM Management, Employee, Safety Representative, Project Manager, Human Resources The client has established Safety program. In the contract, the client states that AECOM must meet the requirements of their plan. Who is responsible for making certain the client’s safety program requirements are met? You need to find out about a safety training class. Who can give you the information? A project manager is not budgeting for safety for his/her project. Who is responsible for correcting the problem? A building where AECOM has an office is being renovated. The crew working on the renovations leaves cords across the walkway and live wires hanging from the ceiling. Who is responsible for reporting the unsafe conditions? PM, Safety Rep, Management, Employee. HR not used DCS Safety Orientation

When you complete this section, you will be able to:

Incident and Near Miss Reporting – What are They?
What is a near-miss? When an unsafe event occurs and: No one is injured, No significant work stoppage has occurred, and/or There is no damage to property or the environment. What is an incident? When an unsafe event occurs and: Someone is injured, A significant work stoppage has occurred, and/or There is damage to property or the environment. DCS Safety Orientation

Incident and Near Miss Reporting – AECOM Examples
Near Miss: AECOM was conducting construction oversight involving work in a trench The AECOM supervisor noted that the sides of the trench were becoming improperly sloped and immediately used “stop work” authority to order the trench evacuated. The trench collapsed shortly after the evacuation. If not for the supervisor’s intervention the collapse would have resulted in a serious injury or fatality. Incident: Two AECOM employees were working to team lift a manhole cover. The cover slipped and fell on one of the worker’s feet. He was not wearing steel-toed boots and his foot was crushed, resulting in serious injury. His co-worker was aware that he was not wearing proper boots but failed to intervene. The incident could have easily been prevented. DCS Safety Orientation

Incident and Near Miss Reporting – Review
Read the following scenarios and determine whether each is a near-miss or incident. 1. Someone spilled their coffee in the doorway to the lobby. A hurried employee does not see the spill, slips, and falls down. The employee was not injured. 2. Driving to a job site, an employee is rear-ended. The employee’s forehead hits the steering wheel and suffers a cut. The employee is able to stop the bleeding and bandage the cut. 3. An employee drops a tool at the job site and breaks a toe. 1. Near-miss, 2. Incident, 3. Incident DCS Safety Orientation

Incident and Near Miss Reporting – Important of Reporting
You may think it’s too embarrassing or too much trouble to report incidents. But reporting incidents: Prevents similar incidents from occurring in the future. Prevents injuries. May be required by law when injuries occur. Is AECOM policy. DCS Safety Orientation

Incident and Near Miss Reporting – Important of Reporting
Follow an incident, there are specific actions you should take. Step 1 – Call 911 in the event of an emergency. Step 2 – Call the DCS Americas incident reporting hotline at This will notify Area and Regional SH&E personnel and connect you with a nurse if needed for medical advice and a referral. Step 3 – Contact your project manager (or supervisor) and your Safety Representative immediately. They will ensure: Anyone inured receives appropriate medical attention. Corrective measure are taken to address the unsafe condition(s). Step 4 – Record all pertinent information about the event. Even small details are important. When did it happen? Note the date and time. Where did it occur? Who was involved? Record all names and companies. What happened? Provide specific details. What actions were taken? From the incident to finish. Step 5 – Submit the completed Incident Report Form within 24 hours. Submit yore report into the Industry Safe Database. Step 6 – Assist with the incident investigation as directed by management. DCS Safety Orientation

What is the order for these actions to indicate the proper procedure for dealing with incidents. Report the near-miss or incident within 24 hours. Check the scent for safety. Attend to the victim. Determine if they have been injured. Assist with the incident investigation as directed by management. Contact your supervisor or project manager and your Safety Representative immediately. Record all information about the event. If the victim is injured, care for the injured person and follow AECOM policy. 5,1,6, 3, 4, 2 DCS Safety Orientation

Answer Check the scent for safety. Attend to the victim. Determine if they have been injured. If the victim is injured, care for the injured person and follow AECOM policy. Contact your supervisor or project manager and your Safety Representative immediately. Record all information about the event. Report the near-miss or incident within 24 hours. Assist with the incident investigation as directed by management. 5,1,6, 3, 4, 2 DCS Safety Orientation

Trivia Questions 1. What injury type affects AECOM office based employees most often? Repetitive motion/ergonomic injuries 2. What injury type affects AECOM field based employees most often? Slips, trips, falls, and hand injuries 1- Repetitive motion/ergonomic injuries 2- Slips, trips, falls, and hand injuries DCS Safety Orientation

General Health and Safety Procedures
Health and Safety procedures keep all employees from being seriously injured while on the job. We will examine a few in particular: Avoiding ergonomic injuries. Avoiding overexertion/back injuries. Keeping hands safe. Communicating hazards. DCS Safety Orientation

Avoiding Ergonomic Injuries - Introduction
Ergonomics adapts the job to the person rather than the person to the job. DCS Safety Orientation

Avoiding Ergonomic Injuries – Incorrect Workplace
This employee’s workstation setup could lead to repetitive motion injury. Look at this picture and notice what is wrong. Placement of frequently used tools. Positioning of equipment. Posture and chair height. DCS Safety Orientation

Avoiding Ergonomic Injuries – Correct Workplace
This employee’s workstation is set up correctly. See the corrected items. Feet are flat on the floor. Thighs are parallel to the floor. Keyboard and mouse are at the same level. Back is straight and supported by the chair. Monitor is at eye level and is directly in front of the user. Documents are in a holder attached to the monitor. DCS Safety Orientation

Avoiding Ergonomic Injuries – Help Sources
Here are three sources to help you improve your ergonomics. Ergonomic Course – For more information, the Ergonomics online course offers additional tips and ideas to help you prevent ergonomic injuries. SH&E Procedure – AECOM’s Office Ergonomics Program AECOM’s Office Ergonomic Program is laid out in the Safety, Health, and Environment page on Ecosystem. It provides guidelines and tips to eliminate or reduce workplace ergonomic injuries. Schedule an Office Assessment – Schedule a Workplace Ergonomic Assessment Find the name of your local Safety Representative. Call or them and schedule an ergonomic assessment of your workstation. They will provide recommendations and help to setup your workstation to avoid common ergonomic injuries. DCS Safety Orientation

Avoiding Overexertion - Introduction
Let’s look at another common type of injury at AECOM: overexertion. Overexertion injuries: Are some of the most significant injuries that occur at AECOM. Are primarily back injuries. Back injuries: Are some of the most painful, expensive, and debilitating injuries. Can be prevented more easily than corrected. DCS Safety Orientation

Avoiding Overexertion - Introduction
What can you do to keep our back strong and healthy? Maintain good posture when sitting or lifting. Reduce stress and fatigue to keep muscles loose. Practice good physical exercise. DCS Safety Orientation

Avoid Ergonomic Injuries – Proper Lifting Procedures
Fitness alone without proper lifting procedures will not prevent back injuries. Take care of yourself by taking the time to lift correctly. Decide if you can lift the object safely. Consider dividing the load into smaller, lighter loads. Consider the route you are going to take, what obstacles you might encounter, and where you are going to set the object down. Consider using a cart or a hand truck. Consider asking someone to help you. If you decide it is safe to lift: Stand close to the object. Squat, bending your knees – keep your head up and your back straight. Lift using your legs, not your back. Turn by moving your feet, not twisting your body. Keep the load close to your body. If you are not comfortable lifting an object, do not lift it – whether at work or home. Lifting Note: Ergonomics courses are available in AECOM University. DCS Safety Orientation

Avoiding Overexertion/Back Injuries
To learn more about proper lifting techniques, see Manual Materials Handling, offered through AECOM University. DCS Safety Orientation

Keeping Your Hands Safe - Introduction
Hand protection is a serious concern for AECOM. Hand injuries represent over 25% of medical treatment cases in AECOM and subsidiary operations. AECOM Policy provides guidelines and procedures to keep your hands safe in all worksite conditions. AECOM Policy can be found on the Safety, Health, and Environment page on Ecosystem. Hands are irreplaceable instruments. Protect your only pair! DCS Safety Orientation

Keeping Your Hands Safe
Misuse and improper maintenance are the greatest hazards posed by hand tools. DCS Safety Orientation

Using poorly maintained tools or the improper tool may seem like an easy shortcut. However, unsafe acts like these often lead to injuries. It is not worth the risk. DCS Safety Orientation

Keeping Your Hands Safe – Proper Ps
Remember the three “Proper Ps” to help reduce hand injuries: Proper Provisions – use the correct tool for the job. Proper Position – Stand or sit in a position where you get the best leverage. Proper PPE – using appropriate personal protective equipment will keep you safe. DCS Safety Orientation

Keeping Your Hands Safe – Practice
Apply the three steps. Scenario 1 – You are performing survey work in an area with visible poison ivy. Possible precautions: Wear a long-sleeved shirt Wear a respirator. Wear gloves Remove poison ivy Avoid poison ivy Avoiding the ivy is the most important but wearing along sleeved shirt and gloves will help reduce any unnecessary exposure. Scenario 2 – You need to open a package that came in the mail. Possible precautions: Use a safety knife Use proper body position. Use a box cutter, Break open the box Use leather or Kevlar gloves Use a safety knife, use a proper body position, use leather or Kevlar gloves. DCS Safety Orientation

Remember the three Proper Ps to avoid hand injuries. Proper Provisions. Proper Position. Proper PPE. DCS Safety Orientation

Hazard Communication/Worker Right-to-Know
AECOM employees have a right to receive information and training about health and safety hazards associated with chemicals they may encounter in the workplace. The two primary methods of conveying information about chemicals are labels and Safety Data Sheets (SDS). DCS Safety Orientation

Hazard Communication/Worker Right-to-Know – GHS Label
Let’s examine a sample Globally Harmonized System (GHS) label and its required sections (see next slide for example of GHS label). Pictograms – These are pictures intended to convey specific information. Graphics may vary if they are used for transient purposes rather than simple container labeling. Precautionary Statements – These statements describe recommended measures that should be taken to minimize or prevent adverse health effects. They may be accompanied by pictograms for reinforcement. Produce Identifiers – These are simply the chemical identity of the substance or mixture of substances. This would be replaced by the UN shipping names on packages for transit. Signal Words – These indicate relative severity and alert the reader to a potential hazard on the label. Currently, GHS only uses “Danger” for more severe hazard categories and “Warning” for less severe. Supplier Information – This is the name, address, and telephone number of the manufacturer or supplier of the substance or mixture. Hazard Statements – These are phrases assigned to the hazard class and category which describe the hazards of a product. DCS Safety Orientation

Hazard Communication/Worker Right-to-Know – GHS Label Example
DCS Safety Orientation

Hazard Communication/Worker Right-to-Know – SDS
Your Safety Representative or Project Manager can help you locate SDSs for hazardous materials used in your work area. There are 16 standard sections required for all SDSs. Identification Hazard(s) identification Composition/information on ingredients First-aid measures Fire-fighting measures Handling and storage Exposure controls/personal protection Physical and chemical properties Stability and reactivity Toxicological information Ecological information Disposal considerations Transport information Regulatory information Other information DCS Safety Orientation

Hazard Communication/Worker Right-to-Know
Before beginning work with any chemicals at your site: Review the SDS to know the characteristics and dangers. See your Safety Representative if you have any questions. You may be required to complete the Hazard Communication/Personal Protective Equipment course from AECOM University. DCS Safety Orientation

Daily Task Hazard Assessment
Use of the Design and Consulting Services, Americas Daily Task Hazard assessment process can reduce the risk of these hazards and other injuries. The process is designed so that we use extra precautions to protect ourselves from hazards that could cause significant injury. DCS Safety Orientation

Preparing for an Emergency - Introduction
Emergency situations do happen. AECOM offices have experienced: Medical Emergencies: Heart attacks. Seizures. Electric shock. Food poisoning. Environmental Emergencies: Hurricanes. Earthquakes. Tornados. Fire DCS Safety Orientation

Preparing for an Emergency - Medical
If you are assisting in a medical emergency involving injuries, remember these 3 basic steps (the 3 C’s). Check the scene and make sure it is safe. Call for help. Care for Victims. DCS Safety Orientation

Preparing for an Emergency - Medical
Do you know how to handle a medical emergency? Consider this scenario. How should you respond? Do you need a drink of water? Are you OK? I’ll use your phone to call for help. I’ll stay here but just in case, I’ll contact someone who knows CPR. Need Graphic Are you OK? DCS Safety Orientation

Preparing for an Emergency – Medical (contd)
Do you know how to handle a medical emergency? Consider this scenario. How should you respond? Do you need a drink of water? Sorry, hope you feel better. I’ll use your phone to call for help. I’ll stay here but just in case, I’ll contact someone who knows CPR. Need Graphic I’ll use your phone to call for help. DCS Safety Orientation

Preparing for an Emergency – Medical (contd)
Do you know how to handle a medical emergency? Consider this scenario. How should you respond? You called and now help is on the way. Someone will be here soon. See you later I hope you feel better soon. I am running out for lunch, can I get you something to eat? I’ll stay with you until help arrives. Need Graphic I’ll stay with you until help arrives DCS Safety Orientation

Preparing for an Emergency – Fire Safety
To stay prepared for emergencies, you should plan for fire safety and evacuation. When working in a new building or beginning a hotel stay locate: Evacuation Routes and Alternates Assembly Areas Fire Alarms and Extinguishers DCS Safety Orientation

As soon as you hear the alarm, proceed to the exit as outlined n the Health and Safety Plan for the building. Most hotels list evacuation plans behind the door. If not, contact the front desk for information. DCS Safety Orientation

DO NOT IGNORE FIRE ALARMS Even if the alarm stops or is cut off, you should still exit the building. DCS Safety Orientation

Never use the elevators during a fire! Use the emergency exit stairs. DCS Safety Orientation

Stay low to avoid smoke and toxic gases. The best air is close to the floor so crawl if necessary. Cover your nose and mouth. DCS Safety Orientation

Do not re-enter the building until you have been told it is safe by the fire department, your emergency coordinator, or your Safety Representative. DCS Safety Orientation

Preparing for an Emergency – Activity
You may not be able to see well during a fire. It is important to practice and know what the route to your exit looks like from multiple perspectives. Follow the directions below: Locate the exit you should use in case of fire. Walk to that exit from your work area. What kinds of things are on the wall? How many doors/cubes, etc. are there be fore the exit? Now, walk to the exit from your work area again. What kinds of things are down low on the floor? What emergency lighting exists, if any? DCS Safety Orientation

Preparing for an Emergency – Review
In the event of a medical emergency, follow the 3 Cs. Check the scene and make sure it is safe. Call for help. Care for victims Never ignore fire alarms Prepare BEFORE an emergency occurs. If you are in a new hotel or office, find out the location of emergency preparedness plan and find your assigned exits. Never use the building elevators. Use the emergency exit stairs. Stay calm and exit the building carefully DCS Safety Orientation

Vehicle Safety – Authorized Drivers
Safe driving is a very important focus area for AECOM. Additional courses are required to become an authorized driver. Do you need to become an authorized driver? My job will require me to drive an AECOM fleet vehicle. My job will require me to rent a vehicle for business travel My job may require me to use my personal vehicle for business purposes that I plan to get reimbursed for. If you answered yes to any, question, then you are required to complete training including: Vehicle Safety from AECOM University, and The Defensive Driving Program; within three months of your hire date If None of the above apply, then no, you probably are not required to become an authorized driver. It may be beneficial to take the course to learn how to keep yourself safe on the road. Check with your supervisor for certain. . DCS Safety Orientation

Alert Driving Basic – Online Course
Request enrollment into Alert Driving Basic online training course by ing request from AECOM University. DCS Safety Orientation

Vehicle Safety – Additional Training
Contact your Area SH&E Manager for information on additional driving training. DCS Safety Orientation

Review Complete the sentences below. Use the green words
__________ behaviors contribute to over 90% of all incidents. The two primary methods to convey information about hazardous materials are a Globally Harmonized System __________ and a __________. In order to reduce hand injuries follow the three Proper Ps: use the proper __________ (or tools) for the job, use the proper __________ and use proper Personal Protective ___________. Reporting __________ and incidents: prevents similar incidents from occurring in the future, prevents ___________. This maybe be required by law when injuries occur and is AECOM Policy. In the event of an emergency, follow the 3 Cs: __________ the scent and make sue it is safe, __________ for help and __________ for the victim(s). Provisions label check position safety data sheet call at-risk equipment injuries care near-misses motion DCS Safety Orientation

DCS Americas Employee Safety Orientation

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