1. Protecting customer information
Do Not Compete
with Customers
Annual Training & Recertification:
Confidentiality Obligations
HONORED 2015, 2016, 2017, 2018
IT Protocols
NDAs
“We demand of ourselves, our partners and each other the highest standards of ethics and integrity.”
Terrence Curtin
CEO, TE Connectivity
Employee Contracts
& Agreements
Facility Visit
Protocols & Protections

2. Protecting customer information – explained
Annual Training & Recertification
NDAs
Facility Visit Protocols & Protections
Every year we require all of our employees to participate in training on the protection of our customers’ confidential information, and to reinforce that training we also require all employees to certify their compliance with their obligations. We are committed to protecting our customers’ valuable confidential information and we demand the same commitment from our employees.
We use NDAs to create legally enforceable obligations to protect our customers’ sensitive information -- from unauthorized disclosures and also from unauthorized use. Our in-house legal counsel negotiates broad NDAs with all suppliers, consultants, contractors, and other parties with whom we do business.
Customers and other stakeholders are welcome to visit our facilities. We secure our facilities and safeguard them against unauthorized access through a balanced approach of employee commitment, operational procedures, and physical controls. Photo ID cardkey access is required to access facilities and visitors must sign an NDA before escorted entry. Visits are limited to authorized areas only, photos/videos are not permitted, and precautions to prevent access to confidential information while on the premises are in place.
Employee Contracts
& Agreements
IT Protocols
We Don’t Compete with
Our Customers
We are committed to ensuring that every employee understands and adheres to our strict guidelines for safeguarding confidential information. Upon hire, every employee is required to enter into a confidentiality agreement which extends protections to our customers’ confidential information as well as our own.
The protection of the sensitive and confidential information entrusted to us by our customers is enshrined in our information security team’s mission. We protect the integrity and security of our data through best in class security systems and continuous improvement of our protocols. Our Enterprise Risk & Security Management team has been recognized for program management excellence, placing 7th in the Industrial/Manufacturing sector of the Security 500.
Our vision is to become the partner of choice to medical device companies and to serve the healthcare market by assisting our 400+ global customers to build medical devices that save lives. As an outsourcing partner, we do not sell directly into our customers’ end markets or to hospitals, as doing so would be inconsistent with our vision and strategy.