1. Focus on Quality Cultural Competence & Humility
September 11, 2019
Indiana Primary Health Care Association

2. Welcome!
Please keep phones muted while not speaking to eliminate background noise.
If you are using your computer for audio, click the microphone button next to your name to mute.
Do not place calls on hold, so we don’t hear hold music.
Use the chat box features if you have any questions that come up during the presentation.
Please complete the evaluation poll by the end of the meeting.
Note, this meeting will be recorded and shared with peers.

3. Introductions
If you only called in, please state your name and health center
If there are multiple people in the room, enter their names and into the Chat Box.
Carla

4. Agenda Welcome and Introductions
Year in Review of Focus on Quality State Resources & Initiatives for Minority Health, Antoinette Holt
Cultural Humility Education from National Healthcare for the Homeless Council, Darlene Jenkins
Engaging Vaccine Hesitant Parents- Dr. Olasin
Peer Sharing
-Maple City Health Center, Dr. Stephen Harmon - Windrose Health Network, Jo Turnbloom
Resources and Events
Jasmine introduce

5. Today’s Objectives
Recall state strategies regarding cultural competence in minority populations
Define Cultural Humility and understand its importance in working with patients
Identify at least one principle of cultural humility.
Identify one resource that may be used to address vaccine hesitant parents.
Recognize at least one strategy to use to engage vaccine hesitant parents.
Examine health center’s experiences in working with minority and special populations

6. Focus on Quality Calendar 2018
Colorectal Cancer Screening
Quarter 2
Identifying gaps in care
Tools and resources from national guidelines
Diabetes Control
Quarter 3
Peer sharing on improvement models and change packages
Clinical Guidelines and Resources from American Diabetes Association
Pre-diabetes from Indiana State Department of Health
Hypertension Control
Quarter 4
Addressing undiagnosed hypertension and whitecoat syndrome
American Heart Association and Tobacco Prevention & Cessation tools JP

7. Focus on Quality Calendar 2019
Cervical Cancer Screening
Quarter 1
PCMH Recognition challenges and Resources from HITEQ Center
Tools and resources from national guidelines from American Cancer Society
Enabling Services tracking from AAPCHO
QI Tools with Purdue Healthcare Advisors
Behavioral Health Screening
Quarter 2
Empathic Inquiry and PRAPARE from Oregon Primary Care Association
Indiana SDOH screening from Indiana FSSA
Depression Screening quality improvement with LEAN A3- Community Health Clinics of LA County
Childhood Immunizations
Quarter 3
Guidelines and best practices from Indiana Immunization Coalition
State Immunization Registry workflows- CHIRP
Cultural competence and humility JP

8. Evaluation Results: Focus on Quality
Number of Responses: 21
Number of Health centers: 16
Most Valued Components:
Presentations from Clinical content experts
QI resources
Promising practices from CHC peers
Feedback:
Limit duration to 1 hour
Have some meetings in person

9. Cultural Competence Presentation Antoinette Holt Office of Minority Health

10. Cultural Humility by: Darlene Jenkins
National Healthcare for the Homeless Council
Cultural Humility by: Darlene Jenkins

11. Care for the Homeless
Addressing Vaccine Refusals Dr. Regina Olasin, FAAP,FACP Chief Medical Officer

12. Peer sharing Dr. Stephen Harmon guardian of Medical Services
Maple City Health Care Center
Peer sharing Dr. Stephen Harmon guardian of Medical Services

13. Peer Sharing Jo TurnBloom
Windrose Health Network
Peer Sharing Jo TurnBloom

14. Next Steps in Focus on Quality
Stay tuned for future Transformation Series: Focus on Quality
Tentative to Begin Winter 2019
Clinical topics of interest
Opioid Use and Substance Abuse
Infant Mortality (Maternal/Child health)
Childhood Obesity
Behavioral health integration Prevention Screenings (e.g. Cervical, Breast, Colorectal)
Chronic Disease Management (e.g. Diabetes, Hypertension, CAD, Cholesterol, Asthma)

15. Focus on Quality: Transformation
Engaging Patients in behavior change
Improving workflows to reduce provider burnout
Identifying gaps in care
Outreach Strategies
Panel Management
Data and HIT tools

16. Evaluation Poll
Please complete the brief evaluation before signing off.

17. Training Events and Resources
Flu Dinner and Program for Health care Providers
September 25th at 5pm
Free Event
REGISTRATION:

18. IPHCA Announcements & Events
Member Forum in September 17th
PCMH Regional Training, Springfield, IL
Intro to PCMH 2017 (November 12-13th)
Advanced PCMH 2017 (November 13-14th)
Visit indianapca.org “Events” for more IPHCA events