1. Pati Kravetz
Associate Director for Experiential Learning and Student Employment
Main title: 40 pt. Arial
Presenter Name: 16 pt. Arial
Presenters Title: 16 pt. Arial Italic

2. Agenda
Enhancing Student Success and Educational Impact through On- Campus Student Employment
Overview of CMU GROW initiative
The Key Role of Supervisors: Leading the GROW conversation
Next Steps…

3. DOSA Divisional Strategic Plan
Implementation of CMU GROW aligns with and supports the “Enhancing Student Success and Educational Impact” initiative within the DOSA Divisional Strategic Plan.
CMU GROW® is focused on making student employment a "high-impact activity" - one that requires students to reflect on their learning and connect their learning within and beyond the classroom.
Student Affairs will participate in the CMU GROW® initiative in support of our divisional student hiring practices.   .

4. Enhancing Student Success and Educational Impact though Student Employment
For student employees by:
Providing structures opportunities for student to reflect and integrate learning
Allowing students to practice talking about what they are learning on the job
Helping students think about transferable skills and how those might help in other parts of their lives
For campus supervisors by:
Providing opportunities to serve as educators and caring adult supporters
Providing tools to help students learn real-world skills in the workplace
Providing training to be more effective supervisors and hiring managers
“...low-wage jobs, in which students are engaged, do not by their very nature nurture critical thinking.” (p. 187)
Common issues gathered from focus group of CMU supervisors

5. What is GROW ?
GROW (or Guided Reflection on Work) is a nationally recognized model that allows for brief, structured conversations (also known as learning interventions) between student staff and supervisors about the connections between work and academics
GROW was created by the University of Iowa in 2009 and more than 100 schools model with student staff on their campuses

6. CMU GROW
CMU GROW uses brief, structured conversations between student employees and their supervisors to help make the learning that is occurring through student employment more “visible” to the students.
The conversations focus on 4 key questions about what students are learning and how they are applying their learning.
The four questions provide a ”scaffold” to support reflection and learning transfer.
These conversations provide valuable practice for students to talk about the connection between work and academics.

7. CMU GROW questions
Supervisor Packet pg.1
The conversations focus on 4 key questions about what students are learning and how they are applying their learning.
How is this job fitting in with your academics?
What are you learning here that’s helping you in school?
What are you learning in class that you can apply here at work?
Can you give me a couple of examples of things you’ve learned here that you think you’ll use in your chosen profession?
An average conversation takes 15 minutes

8. Goals of CMU GROW
To convert student employment into a high-impact practice by providing structured opportunities for students to reflect on, articulate, and integrate what they are learning and make the connection
To help students:
Reflect on transferable skills they have learned or developed on the job
Articulate transferable skills they have learned or developed on the job
Integrate transferable skills through connections between class and work
Reflection
Articulation
Integration
Integration = connection
Other possible goal:

9. Making Student Employment High-Impact
Identified outcomes ( We know what we want them to know or be able to do)
Deliberate reflection
Scaffolding- using prompts that encourage students to connect previous knowledge and experience to new knowledge and experiences.
High Impact Examples: First-year seminars Undergraduate research Internships Capstone courses/projects Collaborative assignments and projects
Campus employment can be a high-impact activity for our students with some additional structure from us (supervisors).
High Impact Examples:

10. Benefits for Supervisors
When students make connections to the workplace, they are more invested.
Invested employees do better work and feel more committed and responsible to you.
These conversations also open the line of communication between you and your employees.

11. Supervisor Reflection Activity: “Connecting Work & Academics”
Supervisor Packet: pgs. 2-3

12. GROW Instructions at a Glance
Supervisor Packet pg. 4

13. ONBOARDING The first intervention with student (during orientation)
Supervisor Packet pgs. 5-6
The first intervention with student (during orientation)
Establishes the foundation for on-going conversations
Overview of GROW Program
Introduces Student Action Plan & Career Readiness Competencies

15. CHECK-IN The third intervention with students
Supervisor Packet pg. 7
The third intervention with students
Opportunity to touch base with students
Serves as a review of previous semester
Set learning goals for the upcoming semester

16. Before GROW Conversations #1 and #2
Supervisor Packet pgs. 8-9
Schedule GROW meeting(s): Determine whether individual or group works best
Brief student(s): Send student staff informing of upcoming GROW conversation and to complete and return Career Readiness Reflection (pg. 14) before meeting
Prepare for meeting by reviewing Student Action Plan and Career Competencies Reflection Form

17. During GROW Conversations #1 and #2
Intervention is guided by the 4 core GROW questions. (Supervisor Packet pg.1)
Review and utilize Facilitation Tips (Supervisor Packet pgs.10-11)
Put the question's into your own words
Take notes using Notes Template (Supervisor Packet pgs.10-11)

18. Facilitating the Conversation Video

19. Making Referrals
When a student confides in you about a personal concern, this means they trust you.
As a supervisor, you don’t have to solve the problem for them, but just listen and connect them to a resource that can help.
Familiarize yourself with the list of resources in your Supervisor Packet pgs

20. Anticipating Challenges
What challenges do you anticipate with incorporating CMU GROW into your work?
What strategies might you use to overcome these challenges?

21. Supervisor Next Steps…
CMU GROW Website Review
Digital and online materials and forms
Reference GROW Intervention Timeline
Conduct Student Staff Onboarding (Start of Employment)
Submit Student-Employee Roster on GROW website
**Attend CMU GROW Refresher Training on October 23
Conduct GROW Conversation #1 (November 2019)
Conduct Student Staff Check-In (January 2020)
Conduct GROW Conversation #2 (April 2020)

22. CPDC Next Steps… Analyze CMU GROW student data
Send GROW evaluation form to participating supervisors
Share data with participating departments and relevant staff (in aggregate form)
Use data to revise GROW CMU future program goals and content

23. Resources
CPDC Website: staff/cmu-grow.html
Supervisor CMU GROW Packet
Student CMU GROW Packet
Career Readiness for the new College Graduate (NACE)

24. -Housing Desk Services Employee
“This job helped me learn a lot of soft skills that I wasn’t learning in class. In class I learn a lot of technical stuff but here I learned how to work with people and how to talk like a professional. Because of the work I’ve done here I was ready for every single question I was asked during my [post-graduation] interviews.”
-Housing Desk Services Employee
“I think my campus job taught me a lot that will be helpful in my future career choices. The skills that stand out to me is delegation, team management, and organizational skills in terms of planning.” -SLICE Student Employee
Thank You!
“The job fits around my school schedule and helps me manage my time much better, I tend to get my academic work done more efficiently in order to make time for my job.” -Gelfand Center Student Employee
“My work as a student employee has introduced me to new people on campus and academic resources I was not previously aware of.” -CPDC Student Employee