1. Welcome to Boston University!

2. Boston University Office of the Ombuds
Francine Montemurro
Boston University Ombuds
Adam Barak Kleinberger
Associate Ombuds
930 Commonwealth Ave
(Charles River Campus)
818 Fuller
(Medical Campus)

3. What’s an Ombuds?

4. Can help you manage conflict and develop solutions
using collaborative problem-solving approaches

5. “Thought Partner”

6. A safe place for confidential off-the-record conversations

7. When might you contact us?
(617)

8. When might you contact us?
Issue is sensitive
Confidentiality is important
The stakes are high (or seem high)
You are not sure what to do

9. When might you contact us?
Managing conflict
Career progression
Climate or work or academic environment
Research or academic integrity
Fairness and respect
Managing and having a difficult conversation
Need help but don’t know whom to ask

10. What to expect Listen to you, understand the situation
Help develop options for managing conflict & problems
Coach for a difficult conversation
Access policies and procedures
Identify other University resources
Help identify underlying causes of conflict

11. Fundamental Principles of Practice
Confidentiality
Neutrality
Independence
Informality

12. Questions?

13. Boston University Office of the Ombuds
Francine Montemurro
Boston University Ombuds
Adam Barak Kleinberger
Associate Ombuds
930 Commonwealth Ave
(Charles River Campus)
818 Fuller
(Medical Campus)