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Content Tailor-made For you

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1 Content Tailor-made For you
We are here to help you overcome your challenges and get your business ready for exponential growth. We understand you are in the electronics business and interested in replatform.

2 In attempt to increase revenue streams, online store A might encourage customers to visit physical store B and check out products that might interest them. When the wish list is ready it will be time to get back online and buy the desired items for a lower price in store A; following a practice known as “showrooming.” This is one of the many examples of how competitive and hostile this industry can be, and it holds no space for rookies. On the other hand, this same scenario presents a huge opportunity for store B, if they are able to provide a seamless customer experience, along with convenient service, good product assortment, and low prices. According to Clavis Insight, 20% of Europe´s electronics sales came from eCommerce in In the US, the electronics market represents more than $70 billion dollars. Omnichannel, operational efficiency, and logistics are the three major areas you should be focusing on, and, fortunately, we provide great know-how in those matters. Shall we get started? OUR VISION The shift in technology. With time, it becomes cheaper and more scalable.

3 Operational Efficiency
Here are the main opportunities you should be looking at in order to stay ahead of the curve. Margins in this business are very tight. Being able to effectively assess costs versus benefits for every piece of the operation allows for unparalleled price reduction for your customer. Operational Efficiency You should have the ability to provide infinite delivery options for your customers: Pick-up in store, ship-from-store, and other shipping methods and rates will give them all the options possible to provide them with much-needed convenience. Logistics Foster omnichannel strategies and see the online experience boost the physical one, and vice-versa, you will be generating more sales for both channels. Omnichannel

4 Why partner with VTEX? We are here not only to offer the technology, but to establish a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the relationship. Software functionalities can be developed, however trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves on being forward thinkers and market influencers, as well as consultants to our customers. Our teams are designed to continuously and autonomously evolve our platform in order to provide a state-of-the-art experience for our customers.

5 +7% +30% +67% +54% +25% +70% Why partner with VTEX?
01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE +7% +30% +67% average order value organic traffic landing to checkout +25% best result +92% best result +132% best result 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT +54% +25% +70% 06. IT & SECURITY Avg time to go live 109 days conversion rate approved orders Time to market +300% best result +40% best result +416% best result

6 Digital Commerce Replatform
Understand the Difference SaaS Multi-tenant, Single-tenant or On-premises According to Forrester, 64% of retailers will replatform their digital commerce solution within the next 3 years and 87% of businesses will use SaaS within the next 2 years. This is a very strategic decision as you start to grow and perceive your current vendor cannot provide you the features and scalability you need. But how do you choose between so many options?

7 What defines True SaaS? When a new version of the system is upgraded, is there a queue to update customers until it reaches mine? If yes, vendor is not truly SaaS. 01 Is it possible that my store is in version X and another in version Y with other functionalities? Again, if the answer is yes, your vendor works on the single tenant model or on-premises. 02 If an error or failure is found by a particular customer and then corrected, will this error also be fixed in my store? If the code is unique, once the code has been corrected, all stores absorb that fix, meaning your code tends to be error-free. 03 Subscription-based software, delivered and managed by thirid-party vendedor. Many vendors, however, position themselves that way but still offer a great level of complexity for the infrastructure and or/ application leyer. To help you understand what kind of provider you are talking to, make him the following questions: Customer A is online and customer B is offline, is that possible? This is, perhaps, the easiest way to verify if your supplier’s is truly SaaS or not. If truly SaaS, this is not possible. 04 When a new release comes out, do I have to devote a lot of time and resource to test and validate the updates to ensure my website works properly? If “yes”, it probably means that you’re not getting the benefits of a shared platform and it’s centralized development, testing and deployment mode. 05

8 True SaaS SaaS Single-tenant On-Premise VTEX
Salesforce, Oracle Cloud Commerce On-Premise IBM, Oracle ATG, SAP Hybris, Magento Delivery Model Multi-tenant Delivery Model Single-tenant Delivery Model On-premises Total Cost of Ownership No license, no set-up fee, transparent pricing, pay-as-you-go, subscriptions become cheaper as your business grows, Opex, Expenses are overall better aligned with revenue Total Cost of Ownership Potential license and/or set-up fee, Higher costs, Potential hidden and upgrade costs, Capex/Opex. Total Cost of Ownership Higher entry and operational costs, Expenditures may not be aligned to revenue since license fees are typically paid prior to revenue generation, infinite hidden costs: hardware, support, backup, operating system, middleware, database, disaster recovery environment, data centers, security certifications, etc. Time-to-market Faster implementation, Easy to use, Designed for business users, Responds in real-time to customers’ needs Time-to-market Slower implementation, More complexity involved, Legacy architecture Time-to-market It requires a lot of time and manpower to implement a new environment, Hardware purchases, Additional software licenses may be needed. Resiliency Auto-scaling infrastructure, Quick reaction platform development team, Endless extensibility, OpenAPI, SDKs. Resiliency Elastic infrastructure and extensibility according to vendor Resiliency Complex maintenance, Slow processes Releases More than 50 updates per day, on average, Upgraded by the vendor, Minimal IT resources needed during upgrades Releases Less frequently updated (on average, once every couple of months), Upgraded by the vendor, Minimal IT resource during upgrades Releases Customers are responsible for upgrades and will have 100% control of versions and scheduling, Often very expensive and time-consuming Ease of use Best practices and example configurations built in, Proven across different industries, Non-technical configuration Ease of use Wide variation with different vendors, Depends on the vendor and software architecture Ease of use Usually requires professionals with specific skills and know-how, Expensive customization

9 True SaaS SaaS Single-tenant On-Premise VTEX
Salesforce, Oracle Cloud Commerce On-Premise IBM, Oracle ATG, SAP Hybris, Magento Flexibility & Customization Very customizable, newer and seamless extensible architecture, New technologies (AngularJS, REST API, JSON) Flexibility & Customization Older and more rigid architecture, Customization may not be possible Flexibility & Customization Fully customizable and high effort needed for customization, Various types of expertise required Monitoring Sophisticated business metrics and real-time multi-tenant data analytics. Monitoring Standard monitoring systems according to vendor Monitoring Standard monitoring systems need to be developed in-house, Implemented using only single-tenant data Upfront Costs Significantly lower implementation costs, No hardware costs required Upfront Costs Initial and implementation costs, No hardware costs required Upfront Costs Significantly higher license, set-up, hardware, and implementation costs. Mobile Mobile ready, Responsive, Adaptive, Mobile subdomain (“M.dot”) Mobile Depends on the vendor and solution capabilities, Additional costs Mobile Needs to be developed in-house or outsourced Focus Laser focus on business growth, IT teams become game changers Focus Focus on business growth Focus Need to maintain an IT team to support hardware, software and applications

10 Some of Our Delighted Replatformed Customers
“The fact that we launched our store in 62 days is truly remarkable!” Elena Despa MiniPrix CMO Some of Our Delighted Replatformed Customers

11 MARKETPLACE CAPABILITIES
Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY VTEX INSTORE VTEX InStore brings all the power of eCommerce to your physical store, with the same catalog, same product information, same pricing and promotions, same customer data and the same management system with total omnichannel consistency. PRICING With our Open APIs approach, our platform is ready to integrate with Price Comparison Platforms. You can monitor competitors’ prices and if they lower their prices, you can lower yours dynamically until you reach a pre-established limit. MARKETPLACE CAPABILITIES You can sell your products in 20+ natively integrated marketplaces or VTEX stores, or become a marketplace yourself.

12 Browse some functionalities we’ve selected for you
01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY SEO SEO is enhanced via metatags, 301 redirects, canonical, friendly URL’s for all pages, HTML customization, sitemaps, and robots.txt. PROMOTIONS AND COUPONS Easily tailor promotions, targeting the right customer for the most effective message. For example, coupons can be specifically directed to a customer who landed on your store from a price comparison site. CUSTOMER ENGAGEMENT MANAGEMENT Deliver personalized campaigns and shopping experiences by displaying dynamic content based on customer behaviors, segments, purchase history, or what has been sought on search engines.

13 CONTENT MANAGEMENT SYSTEM
Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY CONTENT MANAGEMENT SYSTEM Unlimited layout control (HTML, CSS, JavaScript, Flash, XML) is provided so your store can become easily navigable and engaging. OMNI-PRICING Manage prices and promotions centrally, starting from a single unified price list and your desired profitability to create strategies for different sales channels, geographic regions, and scheduled timeframes. VTEX INSIGHTS Through graphs, you can identify trends and correlations between different metrics, enabling you to get the most out of your eCommerce platform.

14 Browse some functionalities we’ve selected for you
01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY SMARTCHECKOUT VTEX SmartCheckout PCI DSS offers a safe 1-click-to-buy seamless experience without the need of a password, increasing conversion rates by more than 25%. LOYALTY AND REWARDS During the checkout process, points may be redeemed for discounts. Rewards are configured per SKU and Sales Channel. VTEX TRIGGER MESSAGES You can configure upsell, cross-sell, and cart abandonment, product reviews, happy birthday messages, or credit card expiration notifications with VTEX Trigger mail or SMS. STORE PERFORMANCE A study by the Aberdeen Group showed that a 1-second delay in page load time is equal to 7% less in conversions. We have a very mature technological foundation and are ceaselessly developing new ways to make our platform faster.

15 Browse some functionalities we’ve selected for you
01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY OMS Centralized order management meets customer expectations to buy, fulfill, and return goods. Customers can even alter orders already in place. VTEX LOGISTICS Multi-docks, multi-inventory, multi-carriers per Sales Channel are available. After buying through your app or website, customer will also have the option to pick up the product at the nearest store. They may even be interested in purchasing other items upon seeing them in-person. 360° MANAGEMENT Easily integrate your existing ERP, CRM, WMS, TMS for real-time product availability, delivery options, and package tracking information.

16 SECURITY CERTIFICATIONS
Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY AGILE BY DESIGN Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zero-downtime, allowing your commerce platform to evolve every day. HEALTH CHECK ROBOT A key component of our monitoring system is the Health Check Robot. It has been tested to support hundreds of orders per second and peaks greater than 20 times the daily average. SECURITY CERTIFICATIONS We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by QualysGuard tool.

17 Pricing that Fits your needs
NO SET-UP FEE | NO LICENSE FEE | NO HIDDEN COSTS On Demand Business Corporate Enterprise Competitors Account Maintenance, Monitoring & Technical Support $500 per month $1,500 per month $4,500 per month According to a Forrestor report, the average retailer spends 7% of their online revenue on the supporting technology that propels their eCommerce operations. In VTEX it is usually less than 3%. SaaS Subscription, Cloud Hosting, PCI Certified Checkout, Continuous Deployments & Monitoring No Annual Fixed Fee $44,000 Annual Fixed Fee $162,000 Annual Fixed Fee $368,000 Annual Fixed Fee + 2.5% Monthly Ongoing Fee on D2C Sales + 1.8% Monthly Ongoing Fee on D2C Sales + 1.1% Monthly Ongoing Fee on D2C Sales + 0.5% Monthly Ongoing Fee on D2C Sales and + 1.3% on Other Channels (4) Sales and + 1% on Other Channels (4) Sales and + 0.7% on Other Channels (4) Sales and + 0.3% on Other Channels (4) Sales

18 Thank You! |


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