1. Disability Program Navigator Training A Joint Initiative of the U. S
Disability Program Navigator Training A Joint Initiative of the U.S. Department of Labor and the Social Security Administration
Evaluation and Data Collection
Peter Blanck, Ph.D., J.D.
Helen A. Schartz, Ph.D., J.D.
James Schmeling, J.D.

2. This training has been designed and developed by the Law, Health Policy & Disability Center (LHPDC) of the University of Iowa College of Law disability.law.uiowa.edu
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

3. Purpose of Evaluation
What are the employment, economic, and other major life outcomes for persons with disabilities (e.g., education, benefit, and income levels), associated with the Navigator intervention strategies?
What are the effects of the Navigator intervention strategies on the receipt of SSA and unemployment insurance, and other benefits and services received by participants?
What core functions of the Navigator intervention strategies enhance knowledge and program accessibility for job seekers with disabilities using one-stops services?
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

4. Purpose of Evaluation
What are the intended and unintended effects of the Navigator intervention strategies for persons with disabilities?
To what extent are the Navigator intervention strategies associated with improved job seeker access to services by expanding partnerships to include optional service providers – and by improving partnerships among program partners mandated by WIA? And if so, in what ways?
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

5. Purpose of Evaluation
What are the intended and unintended effects of the Navigator intervention strategies on the One-Stop service delivery system?
What services and programs do job-seekers who are SSA beneficiaries and do Navigators think would assist in return-to-work or transition-to-work which currently do not exist?
What barriers to return-to-work and transition-to-work do job-seekers who are SSA beneficiaries think exist?
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

6. Purpose of Evaluation
What issues do employers need to have addressed by Navigators?
What issues do workforce system partners need to have addressed by Navigators?
Provide a snapshot of current DPN activities, i.e., promising policies and practices.
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

7. Purpose of Evaluation
Identify and analyze trends in policy and practice development at a local and state level regarding governance, service coordination and delivery, systems change and performance evaluation.
Learn more about what activities are occurring in the One-Stop system for persons with disabilities.
Learn more about physical, technological, programmatic and systemic barriers, and to identify technical assistance needs in state and local workforce areas.
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

8. Evaluation Challenges
New Position
Evaluating system change
Time frame of the grants
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

9. Evaluation Components
Process Evaluation
Individual Outcome Data
In-Depth Study of Selected States
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

10. DPN Process Evaluation
Why? System change activities & outcomes
Who? All DPNs
When? Jan. 2004, Sept. 2004, June 2005
What? DPN Process Evaluation
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

11. Individual Outcome Data
Why? Changes in outcomes for individuals with disabilities
Who? Clientele at sites with DPNs
When? Ongoing
What? WIASARD & SSA data
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

12. In-depth Study of Select States
Why? Focused system change activities and outcomes, challenges and solutions
Who? DPNs in selected states
When? Jan. 2004, mid-2004, early 2005
What? Interviews, site visits, and questionnaires.
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

13. Evaluation Model Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

14. Evaluation Timeframe January 2004 Process Eval. In-Depth Study
February 2004
March 2004
April 2004
May 2004
June 2004
July 2004
August 2004
September 2004
October 2004
November 2004
December 2004
January 2005
February 2005
March 2005
April 2005
May 2005
June 2005
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003

15. Evaluation Summary Component Who When Method Outcome
Process Evaluation
All DPNs
Jan. 2004
Sept. 2004
June 2005
Descriptive; Changes over time
Systems Change
Individual Outcomes
All DPN Sites
Ongoing
Changes over time; Comparison
Individual Client Outcomes
In-Depth Study of Selected States
DPNs in selected states
Early 2004
Mid-2004
Early 2005
Changes over time; Descriptive
Best Practices
Disability Program Navigator Training
Washington, D.C. / November 3 – 6, 2003