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CONFLICT SOLVING AT WORK

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Presentation on theme: "CONFLICT SOLVING AT WORK"— Presentation transcript:

1 CONFLICT SOLVING AT WORK

2 COMMUNICATION BREAKDOWN

3 No, I guess it is from boss. But she is in a holiday
No, I guess it is from boss. But she is in a holiday. And I can’t deal with these things. Sorry. Hi, do you know what is this, can you help me?

4 I Sorry it is not done yet. We could not do it without your permission. k Is it so? Let me see. Yes.. I forgot to inform you about details. I Should you please tell us next time..? Of course, yes I will.

5 NEGATIVE ATMOSPHERE AT WORK

6 k We will buy new computers do you all agree? Oh no! Yes! Yes!

7 I Why can’t he ever agree with us? We need to buy new phones and coffee machines for our office! Not this again This again?!

8 Bad atmosphere.. I  % #! $!!$ I see we might have an issue here… . . .

9 I I can see that not everybody agrees… Maybe we should have a dialogue? Omg she’s right! I That’s a great idea! I guess...

10 To prevent negative atmosphere at the work place, there should be an open space to talk about opinions and ideas. In dialogue, no one should be excluded and different opinions should be evaluated and taken into consideration.

11 CONFLICT OF INTEREST BETWEEN DEPARTMENTS

12 What is going on. Why haven´t we received the products yet
What is going on? Why haven´t we received the products yet? We need to get them on the market NOW!! Oh well ”sorry”, but some of us cares about the quality, it´s not all about the money!

13 Hey guys. There is no need to fight
Hey guys! There is no need to fight! There are solutions to these kind of work conflicts!

14 1. Better and more open communication between departments prevents
pointless fights. 2. Always put the goal of the company above your own departments intrests. 3. Keep team spirit high!

15 CONFLICT OF GENERATION GAP AT WORKPLACE
Today, the boss will introduce a new colleague to other staffs. New employee is in a similar rank as the old employee with 20 years experience. Clashes arise between new and old colleagues. Follow the story.

16 Good morning! This is your new colleague.
Old employee New employee Staff A BOSS I hope you will have a good experience in our company.

17 I have an important task to you.
Let me push it to the new employee hehe…

18 Conflict BOOM Hey, do it! Should I? Is not it within your responsibility? When I say something, you’d better follow because you are new here. I WILL NOT DO THAT !!!!! BUT YOU SHOULD!!!!!!!

19 It is her task. But she wants to push it to me.
And if you need my help, I am available as well. Is it better for you to discuss about the sharing of workload? Solution Well, we shall… Okay, shall we have the discussion on it? …. ….

20 Hey guys you did a good job!


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