1. USER FOCUSED MONITORING
What about confidentiality?
We keep your information confidential to the UFM interview team and The Advocacy Project. No names or contact details are passed on to anyone else (unless you talk about harming yourself or anyone else).
The results of the interviews are anonymised and collated into a report without personal contact information attached.
You can get a copy of a report by ing:
All information is stored in compliance with the Data Protection Act.
Complaints about the service
Our complaints policy is available on request. If you are unhappy with any aspect of our UFM service please speak to Katja Huijbers or write to the Chief Executive Officer at St. Charles Square.
Alternatively, you can contact us on
Contact Us
Mon-Fri 9am-5pm
Phone:
Address: Unit 215
Buspace Studios Conlan Street
London W10 5AP
Website:
USER FOCUSED MONITORING
Tell us about your experiences of using mental health
services during
and after pregnancy and childbirth
A Company Limited by Guarantee, registered in England and Wales. Company registration no Registered charity no Registered office 73 St Charles Square, London W10 6EJ.

2. What does the User Focused Monitoring (UFM) project do?
Pregnancy and mental health
Pregnancy and mental health
UFM is based at The Advocacy Project and is independent from health and social services.
UFM has 4 essential aims:
To listen to what service users have to say especially those who don’t usually speak up.
To make sure that service users can make a difference to mental health services.
To make sure that service users keep checking mental health services.
To recommend positive changes to improve service quality, based on the views and experiences of service users.
We find out what people think about whether the service is working and what could be better. We feed this information back to decision makers to improve the service.
If you are thinking of having a baby, are pregnant or have just had a baby, good support for mental wellbeing is important.
UFM would like to hear about your experiences of using mental health support services during or after pregnancy.
Have you used mental health services during or after pregnancy?
We are looking for people who have used (or are using) mental health/ wellbeing services in the community, through their GP practice or the hospital. Such as;
Any kind of therapy or counselling
IAPT - Improving Access to Psychological Therapies
Advice or changes to medication or other treatments during/after pregnancy
Mindfulness, Stress or Support groups of any kind
Mental health professionals in the community or at the hospital
How will it work?
Give us your contact details via or phone and we will arrange a time and place that suits you to be interviewed.
Interviews last about minutes and are done by two women interviewers at a place where you feel most comfortable – at your home, at our offices or in a quiet café.
All UFM interviewers have used mental health services and will be non judgmental in taking your feedback.
What you get in return?
An opportunity to give us your opinions confidentially, feeding back what works and what could be better.
A chance to influence change to improve mental health services.
A £10 contribution for your time.
A copy of the report, if you would like one.