1. Welcome!
Saddleback College’s Tutoring Center: A Model of Effective Practices
April 25, 2019
ACTLA – Las Vegas
Kim d’Arcy, PsyD – Acting Director of Learning Assistance
Dustin Bothwell, MS – Learning Assistance Specialist

2. Presentation Overview
Learning Objectives
About Saddleback College
LRC Tutoring Center
Onboarding & Training
Tutoring
Tutoring Data
Program Assisting Student-athlete Success (PASS)
PASS Data
Academic Success Program (ASP)
Non-academic Barriers
Conclusion

3. Learning Objectives
Upon completion of the presentation, participants will be able to identify the following:
Three specific interventions that promote student success
One specific data point that demonstrates the success of tutoring use
One funding source to assist in implementing some of these programs/interventions

4. About Saddleback College

5. About Saddleback College

6. LRC Tutoring Center – CRLA Level 1
Mission:
The vision of tutoring at the LRC is to empower students to become more independent thinkers, writers, readers, and learners. The purpose of the tutoring session is to improve the learner’s repertoire of skills and knowledge by offering strategies and tips, modeling effective skills and habits, and providing resources and support

7. LRC Tutoring Center Staffing by the numbers:
Director of Learning Assistance (academic administrator)
1 full-time, Administrative Assistant (classified)
1 full-time, Learning Assistance Specialist (classified)
1 part-time, Learning Assistance Specialist (classified)
1 part-time, Office Assistant (classified) – evening hours
1 part-time, Instructional Assistant (classified)
12 part-time, Faculty Tutorial Specialists
119 part-time, Tutors (NBUs)

8. Onboarding & Training Tutors: Tutor orientation Onboarding meeting
3 mandatory professional development sessions
All tutor training
Subject specific breakouts
Population specific training (i.e., DSPS, online tutoring, etc.)
Tutor Handbook
Online Tutoring Guidelines and Best Practices
Embedded Tutors (ET):
Embedded Tutoring orientation
Course/class specific breakouts
ET Guidelines
Faculty Tutorial Specialists (FTS):
FTS orientation
FTS Handbook

9. LRC Tutoring Center Tutoring Session:
What will students be able to do as a result of the tutoring session?
What tangible skill/study strategy will students be able to walk away with as a result of the tutoring session?
Socratic tutoring
Overview
Drop-in and scheduled appointments
WCOnline
ConexEd – Cranium Café/Kiosk
Embedded Tutors (ET)
50-60 ET across campus

10. LRC Tutoring Center Online Tutoring: ConexEd - Cranium Café - Canvas
English
Math
French
Accounting (coming soon)
Paper Review (asynchronous) – paper submissions are reviewed and returned within 24 hours of the scheduled appointment
Directed Learning Activities (DLAs) & Chemistry Modules
ESL conversation groups
Promise Program assistance

11. LRC Tutoring Center Specialty tutoring programs:
Program Assisting Student-athlete Success (PASS)
Nursing
Disabled Students Program & Services (DSPS)
Extended Opportunity Program & Services (EOPS)/CalWorks/CARE/FY
VETS
Career Technical Education (CTE)

12. LRC Tutoring Center Workshops: Math Anxiety Nursing
Study Skills for Nursing Students
Transfer Center
Snack and Chat Series (tutor led)
Thesis Statements and Topic Sentences, Oh My!
Annotate That!
Launching Your Essay and Fitting it All together
Creating an Essay’s Opener and Closer
Group Work: How to Collaborate Together
Procrastination Prevention

13. Tutoring Data
Metrics: Student had 6 or more PA hours and has one of three educational goals
Obtain an AA/AS degree and transfer to a four year
Transfer to a four year institution without an AA/AS degree
Four year college student taking courses to meet four year requirements
* Accounts for 79% of the students who use tutoring services

14. Tutoring Data

15. Tutoring Data Continued…

16. Tutoring Data Continued…

17. Program Assisting Student-athlete Success (PASS)
One stop shop:
Orientation sessions
One-on-one, group, and drop-in tutoring sessions
Weekly study hall
Grade checks
Academic counseling housed within LRC Tutoring
PASS hours housed within KNES
Financial aid workshops
On-going communication and support
Bridge to on and off-campus resources

18. Program Assisting Student-athlete Success (PASS)
Study Hall
Weekly study hall sessions (3 hours per week)
PASS Counselors
Academic counseling housed within LRC Tutoring
PASS has two designated General Counselors
Specializing in the student athlete population
Providing up to five hours per week of counseling (i.e. academic, career, and personal)

19. Percentage of Student-Athletes Number of Student-Athletes
PASS Data – Honor Roll
Semester
Number of Honor Roll
Student-Athletes
Total number of
Percentage of Student-Athletes
on Honor Roll
Number of Student-Athletes
posting 4.00 GPA
Spring 2013
125
324
39% 21
Fall 2013
141
357
40% 27
Spring 2014
124
35% 19
Fall 2014
135
322
42% 17
Spring 2015
144
45% 28
Fall 2015
126
304 20
Spring 2016
152
50% 24
Fall 2016
165
356
46% 25
Spring 2017
147
309
48%
Fall 2017
167
308
54% 26
Spring 2018
Fall 2018
159
301
53% 34
Fall 2017 – Highest percent of student athletes on Honor Roll
Fall 2018 – Largest number of student athletes with a 4.0GPA

20. PASS Data - CalPass

21. Academic Success Program (ASP)
Funded through Student Equity
Requirements:
African American or Hispanic/Latino/a
Basic skills/co-requisite courses
Services:
Grade checks
Tutoring Center use
On/off-campus referrals
One-on-one meetings
Book grants
Grocery grants
Gas grants

22. Non-academic Barriers
Student Health Center:
Free Groceries (1st and 3rd Wed of each month)
Food pantry
Other food and housing referrals
LRC Tutoring Center:
“Snack and Go” room
Mon/Wed mornings – Free Starbucks food

23. Conclusion – Learning Objectives Assessed
Identify the following:
Three specific interventions that promote student success
One specific data point that demonstrates the success of tutoring use
One funding source to assist in implementing some of these programs/interventions

24. Saddleback College’s Tutoring Center: A Model of Effective Practices
Conclusion
Saddleback College’s Tutoring Center: A Model of Effective Practices
Kim d’Arcy, PsyD – Acting Director of Learning Assistance
Dustin Bothwell, MS – Learning Assistance Specialist
Thank you!