1. Support to Drive Improvement
Warren Gaskill & Kevin Little
Rapid Improvement Associates

2. Energy Market Concerns
Rising energy costs
Energy reliability issues
Impact on climate change
Public demand for environmental stewardship
Regional and state GHG reduction requirements
Pending federal legislation
Green Buildings Trend
Energy concerns have been increasing in prominence. (Review slide.)

3. the single largest operating cost.
Green Starts with Energy
Energy costs represent 30% of a typical building’s annual budget, and is
the single largest operating cost.
How important is the “green” trend? The Building Owners & Managers Association (BOMA) and Kingsley Associates devoted an entire publication to it.
Their view is loud and clear: “Green starts with energy.” Or, put another way: “Energy efficiency is the first step to ‘green.’”

4. ENERGY STAR® for Commercial Buildings
National recognition for top energy performance of commercial buildings.
Over 7,200 buildings have earned the ENERGY STAR to date.
Superior Energy Management!
National Average
ENERGY STAR buildings not only achieve a score of 75 or higher in EPA’s energy performance rating system but also meet relevant requirements for indoor air quality.
[Statistic of 7,200 labeled buildings is as of Spring 2009.] 1
100 50 75
Percentile of Commercial Building Population in terms of EE

5. What is ENERGY STAR? Voluntary climate protection partnership with EPA
Strategic approach to energy management, promoting energy efficient products and practices
Helps organizations save money and protect the environment
Influential brand recognized by over 75 percent of Americans
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through a strategic approach to energy management, and energy efficient products and practices. Americans, with the help of ENERGY STAR, saved enough energy in 2008 alone to avoid greenhouse gas emissions equivalent to those from 29 million cars — all while saving $19 billion on their utility bills.
ENERGY STAR is the national symbol for superior energy efficiency, recognized by over 75 percent of Americans, and ranked as one of the most trustworthy brands by a survey conducted in 2007 by Good Housekeeping.

6. Eligible Space Types for Rating
Hospitals
Retail
Office Buildings
Hotels
Medical Office Buildings
Waste Water Treatment Plants
Courthouses
Financial Centers
Warehouses
Dormitories
Supemarkets
Supermarkets
K-12 Schools
The rating system is currently available for K-12 schools, offices, courthouses, warehouses, supermarkets, residence halls/dormitories, retail, different healthcare facilities (acute care and children’s hospitals, and medical offices) and houses of worship (added August 2009).
But even if your buildings don’t fit into these categories, you can still benchmark and receive an energy use intensity score (EUI) to determine if they are at, below, or above a national, weather-normalized, energy intensity for their building type.
EPA is constantly working to expand the number of building types for which the energy performance rating is offered.
Slide courtesy of ENERGY STAR prepared for ASHRAE educational purposes. 6

7. All Buildings Can Benchmark But Some Cannot Receive a Rating
Benchmark your facility against itself
Look at trends in historical data
Compare to other buildings in your portfolio
Prioritize upgrade opportunities
Create an internal benchmark
“Create a Group” to compare select buildings (aka Mpower Business ChaMpions)
As mentioned previously, if a space type is not eligible to receive an energy performance rating at this time, it should still benchmark in Portfolio Manager! It can still… (review slide).

8. Ingredients Needed to Change What We’ve Been Doing
Will to Change
Ideas for Change
Execution
Will: desire, motivation, passion
Ideas: mental constructs of changes that will change your system (“know-what”)
Execution: putting ideas into practice, so they work effectively (“know-how”)
Without will to change, nothing will happen. If you have the will to change a system, you are eager to seek sources of ideas, to recognize ideas already available; to create new ideas
Source: Tom Nolan articles, “Executing for System-Level Results”
You and your organization have already expressed will to change by your participation in MPower.
The project will help identify and share ideas for change and support execution.
Some tips on how to execute changes in a way that builds will and gets you more ideas to try (You want to execute ideas into action so you as messenger of change survive and thrive!) 8

9. Model for Improvement Act Plan Study Do What are we trying to
accomplish?
How will we know that a
change is an improvement?
What change can we make that
will result in improvement?
Act
Plan
Study Do
The Model for Improvement provides a basic method to execute (test) ideas and to navigate in an uncertain landscape.
Langley et al. (1996), The Improvement Guide, Jossey-Bass: San Francisco. 9

10. Energy Star Guidelines for Energy Management
Reference
The management cycle proposed by Energy Star overlaps a lot with Model for Improvement. If you have your own management method for change in your organization, go ahead and use that approach, we can flex to meet your method. 10 10

11. Our Virtual Project Learning Area
Aim: Help you to execute change ideas – Keep track and monitor improvement, while sharing among the community of participants.

13. What Do You Want To Achieve in 2010?

14. How Will You Know Change Is Improvement?

15. Energy Charts Link to Action

16. What Can You Test In Your Unique Organization?

17. © Associates in Process Improvement, used with permission.
Advice on Testing
This table combines three factors that should affect the scale of your tests.
Current Commitment within your Organization.
The table allows for the fact that not all organizations will have a formal, empowered energy management system in place. If you think there is a relatively low level of commitment to energy management, you can still begin with very small scale tests of changes, to build the case (and therefore the will) for sustained energy management in your organization.
2. Failure Cost
For example, changing HVAC settings that affect a surgical suite typically has a higher cost of failure than adjusting set-points in an office environment. Or, there may be perceived risk in equipment failure for a change.
(A test FAILS when your prediction that the change will reduce energy use or costs while maintaining safe and productive conditions DOES NOT HOLD).
3. Your degree of belief that the change will reduce energy use or costs while maintaining safe and productive conditions
Your degree of belief depends partly on technical knowledge of your systems including information about how changes have worked in similar buildings. The degree of belief also depends on your sense of cooperation by building occupants. How will occupants perceive the change? How willing will they be to accept the change? Cost of failure includes irritating occupants, who will cease to cooperate with facilities management on a range of matters.
A word about IMPLEMENT—this is the “go for it” cell in the table: strong organizational commitment, high degree of belief in the change and small cost of failure. IMPLEMENTATION means you will incorporate the change into your regular procedures and operations going forward.
You should still monitor the effect of an IMPLEMENTED change as part of your effective energy management practice. We’ll come back to this point soon.
source: Table 7.1 from G. Langley et al. (2009) The Improvement Guide, 2nd Ed.,
© Associates in Process Improvement, used with permission.

18. Key Questions Who has to be on your team to succeed?
Why would they want to support you?
How will you involve them starting today?
How will you get everyone involved?
What can you test this week?

19. Now it’s your turn at bat
Now it’s your turn at bat! … and to share with others what you’re doing

20. Back at Your Office Log In: www.energystewards.net
Your Username_______________________________________
Your Password________________________________________

21. Tour Home Page Key Areas

22. Check/Update Energy History

23. Invite Key Team Members

24. Update Your Action Table

25. Use Forum to Learn, Ask