1. Welcome to your Volunteer Training
Cumbria
Service
Overview
A very warm welcome!
You are about to take a big step closer to joining over 3000 other volunteers across the UK who are changing lives.
Mark

2. Heart of Safe Families Prevent child neglect & abuse
Stabilise families
at times of crisis
Mark
Reduce flow of children going into care

3. 3 ways we help
Mark

4. Core criteria
Support parents, carers or children individually or as the entire family
Parents/Carers in control – families not obligated to engage
Support may cover overnight hosting, daytime respite, mentoring, befriending
Children aged 12 and under (will also support older siblings)
The families have been risk assessed to ensure support from volunteers is appropriate
Can respond to same-day emergency hosting requests
Support plans are established with each family and referrer informed of progress
Support generally lasts 3 to 6 months but may be extended, if appropriate
Sonia

5. Terminology: Accessing support Making a request for support:
19 HHs & 80 FFs in Cumbria
Leaflets are available for families
Call to discuss support –
The gatekeepers are :-
Link will be provided to submit details of request
Family will be visited and support plan developed
Volunteer identified and introduced to family
Ruth